Customer reviews of SailProof

9,5 /10

Based on 308 published reviews

Summary of reviews

SailProof consistently delivers reliable service with fast, on-time delivery and clear communication throughout the ordering process, keeping customers informed and ensuring packages arrive securely and quickly. The product experiences high satisfaction for its practical sailing usefulness, with many noting easy setup, helpful pre- and post-sale assistance, and compatibility with navigation software and mounting options for both outdoor and indoor use. Customer service stands out for responsiveness, professionalism, and willingness to resolve issues promptly, including quick replacements and attentive support across languages and regions. The overall impression is that the equipment performs well in real-world sailing contexts and meets or exceeds expectations in usability, durability, and service.

Reviews 2 and 5 stars

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Marc L.

Published on 06/06/2024 à 13h39 following a purchase from 08/12/2023

I'm happy with the ruggedized shelf, but my only regret is that there's no system for attaching it to a vertical panel. So I did it myself.

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Patrick D.

Published on 06/06/2024 à 13h05 following a purchase from 13/01/2024

No way of getting advice despite my requests

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Response from SailProof Published on 06/06/2024

Hello,
we responded to your request within 24 hours. We then emailed you again because you hadn't reacted and said you hadn't received anything. We therefore sent you our reply again. I don't know what more we can do... It's always a good idea to check your spam folder and, if there are any concerns, whitelist our address.

Christophe H.

Published on 06/06/2024 à 12h21 following a purchase from 05/02/2024

Good products. Delays respected

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Tim R.

Published on 02/08/2023 à 06h31 following a purchase from 02/08/2023

Jean-Michelle was very helpful, even through the difficulties of communicating overseasÉhe was greatÉ the product seems excellent and the delivery was timely. I did try to activate the offered protection program, but when I tried it did not give an option for selecting the United States. That was the only disappointment. As I understand it, that has nothing to do with sailproof..

Philip L.

Published on 04/05/2023 à 13h02 following a purchase from 04/05/2023

Dispatched very promptly and used a courier that allowed me to reschedule the delivery to a day when I was in.

Hervé L.

Published on 04/03/2023 à 16h31 following a purchase from 04/03/2023

Perfect 10-inch Android tablet with top mounting solution

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Andrew _.

Published on 20/02/2023 à 10h31 following a purchase from 20/02/2023

Communication, honesty, quick shipping. What could they do better? Customer service doesn't get any better

Jean-Paul V.

Published on 12/02/2023 à 19h16 following a purchase from 12/02/2023

Hello, a question, and an answer from the SailProof team who gave me the troubleshooting solution about my tablet. Thanks again for your responsiveness, and the commercial gesture.

Marcello

Published on 08/02/2023 à 11h55 following a purchase from 08/02/2023

Fast and efficient. Excellent product.

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Jenny T.

Published on 03/02/2023 à 08h35 following a purchase from 03/02/2023

I had some difficulties with an International payment but Jean-Michel was very patient and it all worked out in the end!

Christopher

Published on 12/01/2023 à 15h02 following a purchase from 12/01/2023

very helpful and responded quickly to all inquiries

Hervé B.

Published on 06/12/2022 à 16h05 following a purchase from 06/12/2022

Quick start-up and easy handling

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Eric D.

Published on 24/11/2022 à 13h18 following a purchase from 24/11/2022

Fast delivery

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Bernard D.

Published on 20/11/2022 à 09h05 following a purchase from 20/11/2022

Fast shipping, correct packaging and product as described + goody in the parcel!

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Laurent P.

Published on 05/11/2022 à 16h06 following a purchase from 05/11/2022

A trusted brand, products selected for their quality and excellent nautical applications. We particularly recommend the SP08 tablet, which is always with us!

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Pierre G.

Published on 03/11/2022 à 16h06 following a purchase from 03/11/2022

Everything was perfect: contacts, packaging, product quality. Really very satisfied!

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Geoffrey T.

Published on 22/10/2022 à 16h25 following a purchase from 22/10/2022

TOP products and services

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Teo L.

Published on 17/10/2022 à 17h22 following a purchase from 17/10/2022

Perfect

Frits V.

Published on 17/10/2022 à 15h09 following a purchase from 17/10/2022

Fast delivery, swift response to a question and very nice tablet

Alexis T.

Published on 20/09/2022 à 11h26 following a purchase from 20/09/2022

I'm a racer in the Solitaire du Figaro and I use this tablet intensively. I put it through its paces 300 days a year in the worst conditions (salt, wind, sun, shocks, sea spray, cold...) and this tablet meets all the specifications of a Figaro racer.) and this tablet meets all the specifications of a Figaro sailor: ¥ VERY HIGH luminosity (reading possible even against the light) ¥ great autonomy ¥ quality touchscreen ¥ great sturdiness ¥ several possible charging modes and believe me, this is essential at sea In short, I'm not the type to take the time to describe comments, but I fell in love with this tablet so I felt it necessary to share my opinion with you.

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Sébastien M.

Published on 19/09/2022 à 12h12 following a purchase from 19/09/2022

The equipment is particularly well suited to my use aboard the Imoca Cap Agir Ensemble. I have total confidence in this tablet.

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Djemila T.

Published on 16/09/2022 à 15h16 following a purchase from 16/09/2022

As an ocean racing sailor, I use the SAILPROOF tablet on board, even in the worst sea and wind conditions! Top quality and easy to use!

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Daniel P.

Published on 11/06/2022 à 10h56 following a purchase from 11/06/2022

Presentation of the site and products. Responsive exchanges with the team regarding delivery dates.

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Keith H.

Published on 28/04/2022 à 13h10 following a purchase from 28/04/2022

I ordered the fully rugged tablet as a backup GPS for my center console offshore boat and as the primary GPS for my flats boat. The order arrived earlier than expected and the packaging was great (I received in the Florida Keys in 4 days from the time I ordered the unit). It connects almost instantly to GPS, never have to wait for it to synched up. I added Navionics, it is exactly what I was looking for: rugged, fully waterproof and portable. I highly recommend this unit

Paolo M.

Published on 28/04/2022 à 10h35 following a purchase from 28/04/2022

Outstanding brightness and excellent autonomy

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Mike G.

Published on 28/04/2022 à 09h56 following a purchase from 28/04/2022

I bought the Sailproof Tablet and am very pleased with it. The level of support from Jean Michel at Sailproof has been excellent. Thoroughly recommended

Laurent P.

Published on 28/04/2022 à 08h13 following a purchase from 28/04/2022

Excellent value for money, and "unique" products: correct price, very good communication from the seller, good products.

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