The online store Maison Sajou consistently impresses with its product quality, as many customers highlight the exceptional craftsmanship of items such as embroidery scissors, threads, and fabrics. The careful and elegant packaging adds a touch of charm to the unboxing experience, making it feel special and thoughtful due to included gifts like postcards and thread cards. Fast shipping is another recurring theme, with numerous customers noting that their orders arrive promptly, often exceeding expectations in terms of delivery speed.
Fast delivery despite the festive season. Browsability to be improved: I had trouble finding one of the items I'd already seen on the site: too bad, I almost ordered elsewhere!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2017
As an expert in online communication, I find the site a little too busy, but on the other hand "user friendly"
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/11/2017
Outdated interface ergonomics
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/10/2017
We were obliged to write a cheque, but payment by credit card could not be made, so delivery was delayed.
Translated reviews
Response from Maison SAJOU
Hello Madam, We are very sorry that you were unable to pay by credit card, but please be assured that our site is not at fault. We receive many credit card payments every day from all over the world. However, it is true that some bank platforms can cause problems, as these are the responsibility of the banks themselves. If you had contacted us, we could have taken your payment by telephone. Please do not hesitate to do so for a future order. Yours sincerely, Maison Sajou
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/10/2017
horrendously expensive shipping !!!!
I placed an order to try the canvas, but I'll really have to be a fan of this canvas to do it again.
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 06/09/2017
I ordered a 35 cm fabric coupon; I received a coupon varying from 21 to 27cm!!!! it's missed for my 30 cm curtain border; received very quickly;
Translated reviews
Response from Maison SAJOU
Dear Madam, You should have contacted us to let us know about the problem. There may have been an error during shipment. We are checking and will get back to you as soon as possible. Yours truly, Maison Sajou
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/06/2017
not very flexible if billing address different from delivery address
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/06/2017
pleasant
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
well
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2017
Fast delivery, neat parcel
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/03/2017
The site is a bit messy, and it's hard to find the items you need.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/03/2017
The site is very good, it's very easy to order and there's plenty to choose from.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/02/2017
Everything was satisfactory. Thank you
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2017
Very good
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2016
fine
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/01/2017
Very disappointed by the presentation. I received a parcel in which the small cotton lace cocoons were loose, but I had ordered twelve, just the number that would fit in a small Sajou cocoon box. I can understand that the box has a price, but then maybe the option should be added: "with or without box", especially since when you buy an assortment it comes in a box. Now I have twelve little cocoons that I don't know how to store. When you see or think of Sajou, you imagine fine haberdashery, a meticulous environment. In the parcel I received gifts that I consider useless and I would have preferred to pay extra, not to have these gifts of which I will do nothing (my postcards I embroider myself as well as the letters) but to have my cocoons of threads well arranged. I'm not sure I'll be ordering again and I'm going to pass on the news to my club, where Sajou haberdashery was very popular, so that other people won't be disappointed in turn (my order included two fabric coupons and my cocoons were buried in the middle of it all). Big, big disappointment on opening the package and a bad note.
Translated reviews
Response from Maison SAJOU
Dear Madam, Cocoons sold individually do not come in any special packaging, and fortunately for our environment!
Having said that, if you'd liked a box, it would have been extremely easy for you to let us know in the field reserved for messages about orders. But you didn't ask us. We do our utmost to satisfy our customers but, forgive us, we don't (yet) have the power of divination... Nevertheless, we're sending you a box today in an envelope. As for the little gifts we offer with orders, you have every right not to appreciate them, but you're one of the rare ones in this case. You will understand that, given the number of orders we process every day, we are obliged to have operating rules that apply to all orders, otherwise it would be unmanageable. Yours sincerely, Maison Sajou
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2017
Good as usual
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2017
Fine
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2016
User-friendly, easy-to-find items.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/12/2016
Hello All my best wishes, health, happiness money. I confirm you that I received the package. It is very pretty the different colors with pleasure for a next order. Sincerely Marina Launay
Translated reviews
Response from Maison SAJOU
Dear Madam, Thank you for taking the time to let us know how satisfied you are. The entire Sajou team wishes you a happy new year. Best wishes.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/12/2016
delivery times respected
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2016
ALWAYS GOOD
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2016
good nothing negative to report
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/12/2016
Fast, neat order, really great
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2016
the service is good but the merchandise a bit expensive!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2016
well
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2016
After a delay in registering the order, the problem was solved immediately and delivered very quickly.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2016
Excellent
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2016
Very good product
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2016
Very fast service!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/09/2016
WELL
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2016
product conforms to my order
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/11/2016
postage too high for 2 aida canvases and delivery too long and gift forgotten
Translated reviews
Response from Maison SAJOU
Dear Madam, You were aware of the shipping costs (€7.39) before finalizing your order. In addition, the gift was not forgotten: the amount of your order, €20, did not entitle you to a gift: gifts start at €50. Nevertheless, we thank you for placing your order on our site. Yours sincerely, Maison Sajou
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2016
Package conforms to order. Very nice packaging and superb presentation (St Pierre wool card).
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2016
Good store in this area.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/08/2016
Super
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/09/2016
Nickel
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/08/2016
shipping costs too high for a deferred order, shipping invoiced at a price that does not correspond to reality for a non-business customer
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2016
I won't describe it. But it's well done. It's easy to navigate and find what you're looking for.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2016
Fast ordering and delivery
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 