Customer reviews of Maison SAJOU

9,8 /10

Based on 3 832 published reviews

5 3 578 93% 4 182 5% 3 55 1% 2 9 0% 1 8 0%

Summary of reviews

The online store Maison Sajou consistently impresses with its product quality, as many customers highlight the exceptional craftsmanship of items such as embroidery scissors, threads, and fabrics. The careful and elegant packaging adds a touch of charm to the unboxing experience, making it feel special and thoughtful due to included gifts like postcards and thread cards. Fast shipping is another recurring theme, with numerous customers noting that their orders arrive promptly, often exceeding expectations in terms of delivery speed.

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Acheteur vérifié

Published on 05/04/2017 à 14h02 following a purchase from 06/02/2017

Superb haberdashery website! Fast shipping and great communication!

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Acheteur vérifié

Published on 04/04/2017 à 14h36 following a purchase from 28/03/2017

great thread, great service!

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Response from Maison SAJOU Published on 05/04/2017

Thank you so much for your nice words about us! See you soon again on our website.

Acheteur vérifié

Published on 04/04/2017 à 14h00 following a purchase from 29/03/2017

Easy to navigate, great to see thread color comparisons.

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Response from Maison SAJOU Published on 05/04/2017

Thank you for your kind comment and for rating us so highly. We do our utmost to simplify our customers' purchases, especially for thread colors, which is not always easy. Thank you for appreciating our efforts. See you soon on our site.

Acheteur vérifié

Published on 29/03/2017 à 12h27 following a purchase from 25/03/2017

Fast, neat delivery Grid as advertised great work Very good communication with a little personal attention in the parcel I highly recommend the site without hesitation only B+++++++ Many thanks to you Yours sincerely

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Response from Maison SAJOU Published on 29/03/2017

Thank you, thank you, thank you! We're so touched when our customers tell us how happy they are! We go to great lengths to sell only products made in France. Thank you for buying them!

Acheteur vérifié

Published on 27/03/2017 à 17h52 following a purchase from 18/01/2017

As usual, everything went smoothly.

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Response from Maison SAJOU Published on 05/04/2017

Thank you for your loyalty! You must now have a Sajou haberdashery in your home!

Acheteur vérifié

Published on 26/03/2017 à 15h43 following a purchase from 13/03/2017

exellent, serious, to be recommended

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Response from Maison SAJOU Published on 05/04/2017

Thank you for your kind compliments. Keep us posted on the progress of your Chenonceau embroidery... Kind regards.

Acheteur vérifié

Published on 25/03/2017 à 23h03 following a purchase from 14/03/2017

Well designed website and fast, excellent shipping. Highly recommended!

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Response from Maison SAJOU Published on 05/04/2017

Thank you so much for your congratulations! See you soon on our website. Best regards.

Acheteur vérifié

Published on 24/03/2017 à 14h28 following a purchase from 17/03/2017

Order received very quickly, as I expected, and with little gifts that were much appreciated. I had already ordered a few years ago and I knew I wouldn't be disappointed.
Thank you very much.

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Acheteur vérifié

Published on 24/03/2017 à 14h16 following a purchase from 20/03/2017

Very fast delivery. Product as presented, good quality.

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Acheteur vérifié

Published on 22/03/2017 à 20h28 following a purchase from 13/03/2017

The site is very good, it's very easy to order and there's plenty to choose from.

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Acheteur vérifié

Published on 14/03/2017 à 15h27 following a purchase from 08/03/2017

good, easy to use

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Acheteur vérifié

Published on 14/03/2017 à 15h00 following a purchase from 08/03/2017

fast delivery and gifts to boot!

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Acheteur vérifié

Published on 08/03/2017 à 08h44 following a purchase from 28/02/2017

Perfect

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Acheteur vérifié

Published on 07/03/2017 à 13h47 following a purchase from 01/03/2017

fast delivery, package well done, clean, organized. Very good!

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Acheteur vérifié

Published on 07/03/2017 à 13h37 following a purchase from 01/03/2017

Careful and attentive service, I recommend

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Acheteur vérifié

Published on 02/03/2017 à 16h04 following a purchase from 17/02/2017

clear and precise

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Acheteur vérifié

Published on 02/03/2017 à 13h38 following a purchase from 25/02/2017

Pleasant site, large selection of articles with a well-designed presentation.

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Acheteur vérifié

Published on 28/02/2017 à 17h02 following a purchase from 15/02/2017

Very good, impeccable service, careful and attentive. I recommend! I live in Montreal and the package was received in less than 4 business days.

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Acheteur vérifié

Published on 27/02/2017 à 09h56 following a purchase from 13/12/2016

Чудовий магазин, Який можна рекомендувати іншим. Товарами Задоволені. Дякуємо Каролін за допомогу.

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Acheteur vérifié

Published on 23/02/2017 à 19h32 following a purchase from 22/02/2017

Absolutely brilliant haberdashery site! Great service.

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Acheteur vérifié

Published on 23/02/2017 à 13h33 following a purchase from 18/02/2017

Very good impeccable service fast delivery

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Acheteur vérifié

Published on 22/02/2017 à 15h19 following a purchase from 16/02/2017

Fast and reliable - thank you very much!

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Acheteur vérifié

Published on 21/02/2017 à 08h07 following a purchase from 18/12/2016

Still very good

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Acheteur vérifié

Published on 19/02/2017 à 11h03 following a purchase from 13/12/2016

Excellent opinion. One of my orders never arrived, so Maison Sajou sent it back to me free of charge. Very professional.

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Acheteur vérifié

Published on 15/02/2017 à 18h01 following a purchase from 25/01/2017

A magnificent site, teeming with quality products. Next to the dubious products to be found everywhere, Maison Sajou is an exception. A Pearl.

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Response from Maison SAJOU Published on 15/02/2017

Thank you so much! Such a lovely message rewards us for all our efforts and warms our hearts!

Acheteur vérifié

Published on 13/02/2017 à 10h29 following a purchase from 28/11/2016

Easy and pleasant.

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Acheteur vérifié

Published on 12/02/2017 à 14h52 following a purchase from 08/02/2017

Beautiful, high-quality products, with the charm of the past, but also trendy items (I'm thinking of the various models of scissors from the private collection).

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Acheteur vérifié

Published on 10/02/2017 à 14h24 following a purchase from 25/01/2017

The products meet my expectations

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Acheteur vérifié

Published on 09/02/2017 à 15h03 following a purchase from 06/02/2017

Super service and high-quality products made in France. Not so common in the haberdashery sector.

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Acheteur vérifié

Published on 08/02/2017 à 14h42 following a purchase from 02/02/2017

fast and compliant

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Acheteur vérifié

Published on 07/02/2017 à 14h10 following a purchase from 06/02/2017

SUPER !!!! Nothing to say, impeccable and fast service. High quality products.

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Response from Maison SAJOU Published on 05/04/2017

Although we're a little late, we'd like to thank you for your kind review. Better late than never! Kind regards.

Acheteur vérifié

Published on 06/02/2017 à 19h02 following a purchase from 31/01/2017

Choice products (MiF) and impeccable service

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Acheteur vérifié

Published on 06/02/2017 à 13h40 following a purchase from 03/12/2016

Very good

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Acheteur vérifié

Published on 04/02/2017 à 08h50 following a purchase from 29/01/2017

Very disappointed by the presentation. I received a parcel in which the small cotton lace cocoons were loose, but I had ordered twelve, just the number that would fit in a small Sajou cocoon box. I can understand that the box has a price, but then maybe the option should be added: "with or without box", especially since when you buy an assortment it comes in a box. Now I have twelve little cocoons that I don't know how to store. When you see or think of Sajou, you imagine fine haberdashery, a meticulous environment. In the parcel I received gifts that I consider useless and I would have preferred to pay extra, not to have these gifts of which I will do nothing (my postcards I embroider myself as well as the letters) but to have my cocoons of threads well arranged. I'm not sure I'll be ordering again and I'm going to pass on the news to my club, where Sajou haberdashery was very popular, so that other people won't be disappointed in turn (my order included two fabric coupons and my cocoons were buried in the middle of it all). Big, big disappointment on opening the package and a bad note.

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Response from Maison SAJOU Published on 06/02/2017

Dear Madam, Cocoons sold individually do not come in any special packaging, and fortunately for our environment!
Having said that, if you'd liked a box, it would have been extremely easy for you to let us know in the field reserved for messages about orders. But you didn't ask us. We do our utmost to satisfy our customers but, forgive us, we don't (yet) have the power of divination... Nevertheless, we're sending you a box today in an envelope. As for the little gifts we offer with orders, you have every right not to appreciate them, but you're one of the rare ones in this case. You will understand that, given the number of orders we process every day, we are obliged to have operating rules that apply to all orders, otherwise it would be unmanageable. Yours sincerely, Maison Sajou

Acheteur vérifié

Published on 04/02/2017 à 07h09 following a purchase from 29/01/2017

Shipment received very quickly, nothing to complain about. Thank you.

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Acheteur vérifié

Published on 03/02/2017 à 23h07 following a purchase from 27/01/2017

The order is exactly what I received. No unpleasant surprises.

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Acheteur vérifié

Published on 03/02/2017 à 20h47 following a purchase from 30/01/2017

Very good.

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Acheteur vérifié

Published on 03/02/2017 à 00h36 following a purchase from 25/11/2016

Easy to understand.

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Acheteur vérifié

Published on 01/02/2017 à 18h24 following a purchase from 11/01/2017

Nothing to say except that everything is perfect.

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Acheteur vérifié

Published on 01/02/2017 à 18h12 following a purchase from 26/11/2016

very satisfied delivery as requested and fast

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