Customer reviews of Maison SAJOU

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 3 832 published reviews
5 3 578 93% 4 182 5% 3 55 1% 2 9 0% 1 8 0%

Summary of reviews

The online store Maison Sajou consistently impresses with its product quality, as many customers highlight the exceptional craftsmanship of items such as embroidery scissors, threads, and fabrics. The careful and elegant packaging adds a touch of charm to the unboxing experience, making it feel special and thoughtful due to included gifts like postcards and thread cards. Fast shipping is another recurring theme, with numerous customers noting that their orders arrive promptly, often exceeding expectations in terms of delivery speed.

Reviews 1, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2019
Well...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/04/2019
well received, very careful delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/03/2019
lack of information on wire quality
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/03/2019
too big
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Good site, fast shipping and receiving.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/02/2019
Product renewal, new products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2019
Fast and compliant
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2019
Easy to navigate, well described articles
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2019
very good, but not explicit enough for embroiderers like me who have just discovered your thread and its customer area. On the small bobbins there is no thread number (size).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/01/2019
i'd like to have all the items on one page, but that's not possible. the choice of kits is a bit limited. but the products are quality, and that's good! thank you!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2019
Beautiful and original cross-stitch creations
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2018
Quality. Service all ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
easy to use.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2018
reliable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2018
navigability to be reviewed
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
Personally, I find it difficult to choose on the site, there are too many products and the explanations are not always very clear on how to use the products. I have to say that I'm not a skilled seamstress and I buy for my daughter, who knows your products well. So I follow your advice....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/08/2018
Fast delivery. Too bad for the choice when receiving the package against signature.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2018
Very fast delivery.
I had not received my 1st parcel, lost via the post. I called Sajou back and they sent my order straight away. I would recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
Clear and efficient
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/07/2018
interesting
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/07/2018
Very competent, well organized, fast and high quality products very well described (you know exactly what you're buying).
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/06/2018
I have already expressed this in 2
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2018
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2018
very well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/04/2018
High quality product on this site, alas n a little expensive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2018
fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/03/2018
this site took a very long time to ship my order.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/02/2018
not very intuitive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2018
...well-stocked..but visually a bit old-fashioned!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2018
very nice product fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2018
no particular comment
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2018
I only consulted it once, and it seemed simple to me.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/01/2018
Correct Only "bemol" delivery time a little long (4 days) compared to other sites...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/12/2017
Fast delivery despite the festive season. Browsability to be improved: I had trouble finding one of the items I'd already seen on the site: too bad, I almost ordered elsewhere!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2017
As an expert in online communication, I find the site a little too busy, but on the other hand "user friendly"
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/11/2017
Outdated interface ergonomics
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/10/2017
We were obliged to write a cheque, but payment by credit card could not be made, so delivery was delayed.
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Response from Maison SAJOU
Hello Madam, We are very sorry that you were unable to pay by credit card, but please be assured that our site is not at fault. We receive many credit card payments every day from all over the world. However, it is true that some bank platforms can cause problems, as these are the responsibility of the banks themselves. If you had contacted us, we could have taken your payment by telephone. Please do not hesitate to do so for a future order. Yours sincerely, Maison Sajou
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/10/2017
horrendously expensive shipping !!!!
I placed an order to try the canvas, but I'll really have to be a fan of this canvas to do it again.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/06/2017
not very flexible if billing address different from delivery address
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/06/2017
pleasant
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