Customer reviews of Maison SAJOU

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 3 947 published reviews
5 3 692 94% 4 183 5% 3 55 1% 2 9 0% 1 8 0%

Summary of reviews

Maison SAJOU consistently delivers on quality, with thread that customers describe as excellent and products that are identical to photos or satisfy high standards. Packaging is repeatedly noted as careful and attractive, with added touches like gift boxes, handwritten notes, and nice wrapping that enhance the unboxing experience. Delivery is described as fast, on time, and well-managed, with orders arriving promptly and in protective packaging across regions including Germany and New Zealand. Customer service is highlighted for its efficiency and care, with testimonials to speedy shipping, helpful tutorials, personalized touches, and reliable processing from order to delivery.

Reviews 2, 3 and 5 stars

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E
Elisa S.
Rating: 5 out of 5
following a purchase from 21/04/2025
Perfect! 👍
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Diana E.
Rating: 5 out of 5
following a purchase from 17/04/2025
Wonderful products and quick delivery to the UK - I just need the time to stitch! I shall definitely be shopping with Maison Sajou again soon.
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Céline M.
Rating: 5 out of 5
following a purchase from 21/04/2025
It's once again a lovely moment :) thank you!
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Barbara M.
Rating: 5 out of 5
following a purchase from 18/04/2025
Fast delivery, well packaged - I would buy again immediately!
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Jennifer K.
Rating: 5 out of 5
following a purchase from 16/04/2025
Such fast shipping! Thank you so much!
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Benoit P.
Rating: 5 out of 5
following a purchase from 20/04/2025
Very fast delivery
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Corinne P.
Rating: 5 out of 5
following a purchase from 18/04/2025
Super, always delighted and also fast. I really love your embroidery needles, I used to have the brand from Bohin but I prefer yours, there's no comparison in quality, thank you! 🤩 😀
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Catherine B.
Rating: 5 out of 5
following a purchase from 17/04/2025
Nothing to complain about, everything is in accordance with my order, nice packaging, little attentions, timely delivery. I recommend.
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Marinette L.
Rating: 5 out of 5
following a purchase from 15/04/2025
Very serious.
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Verdanet P.
Rating: 5 out of 5
following a purchase from 15/04/2025
Received quickly, quality thread, nice colors
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Heleen H.
Rating: 5 out of 5
following a purchase from 15/04/2025
As always a great pleasure to receive my order. All the beautiful items wrapped with great care!! Thank you!
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Josiane G.
Rating: 5 out of 5
following a purchase from 13/04/2025
Order received very quickly - Solid and sturdy packaging, although containing a pair of "heavy" scissors.
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Odile S.
Rating: 5 out of 5
following a purchase from 12/04/2025
Very good
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Hyewon S.
Rating: 5 out of 5
following a purchase from 12/04/2025
Very fast order process!!!!!
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Isabelle G.
Rating: 5 out of 5
following a purchase from 15/04/2025
Fast, efficient, perfect
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Annick G.
Rating: 5 out of 5
following a purchase from 16/04/2025
Order received quickly
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Sonia S.
Rating: 5 out of 5
following a purchase from 15/04/2025
The ordered products are even more beautiful in real life! And full of little attentions like vintage postcards and cards for thread. Thank you very much Maison Sajou.
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Sandra B.
Rating: 5 out of 5
following a purchase from 14/04/2025
Fast delivery to NL! My order was neatly packed with a smile, as always. :-)
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Laurence P.
Rating: 5 out of 5
following a purchase from 10/04/2025
fast and compliant delivery. Thank you for the little extras in the package.
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Martine A.
Rating: 5 out of 5
following a purchase from 07/04/2025
Received the package well, very happy, see you soon.
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Pascale S.
Rating: 5 out of 5
following a purchase from 10/04/2025
Delighted as always, by the threads received and by the packaging with this delicate attention, especially the 'sewing' cards that I collect. The site is dreamy.
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Nicole V.
Rating: 5 out of 5
following a purchase from 12/04/2025
Meets my expectations. Very fast delivery. I would recommend.
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Delphine N.
Rating: 5 out of 5
following a purchase from 03/04/2025
Beautiful house!
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Françoise D.
Rating: 5 out of 5
following a purchase from 08/04/2025
Perfect
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Helene G.
Rating: 5 out of 5
following a purchase from 09/04/2025
Everything is okay
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Yannick M.
Rating: 5 out of 5
following a purchase from 08/04/2025
everything is perfect and as ordered with some nice little surprises, thank you
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Jeroen S.
Rating: 5 out of 5
following a purchase from 07/04/2025
I really love Sajou and congrats with the 20 years…🌞🪻👨🏻‍🍳🤗🔥🍀
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Sonya P.
Rating: 5 out of 5
following a purchase from 07/04/2025
They sent package very fast and packed the package in nice paper with cute small gifts.
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Mireille H.
Rating: 5 out of 5
following a purchase from 07/04/2025
Very satisfied as with every order. Very fast, very well packaged and especially a product that perfectly matches the description. Very warm welcome when you call. I particularly recommend the Sajou haberdashery.
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Elisabeth T.
Rating: 5 out of 5
following a purchase from 05/04/2025
FAST SHIPPING. LOTS OF CHOICES
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Daisy N.
Rating: 5 out of 5
following a purchase from 03/04/2025
Love the new Tonkin thread pastel colours
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Katharina F.
Rating: 5 out of 5
following a purchase from 03/04/2025
Thank you!
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Lindy A.
Rating: 5 out of 5
following a purchase from 18/03/2025
Posted to Australia immediately! Received on time, gratefully.
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Frederic J.
Rating: 5 out of 5
following a purchase from 29/03/2025
Perfect! And thank you for the little gestures at delivery!
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Claudine C.
Rating: 5 out of 5
following a purchase from 27/03/2025
Great
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Danièle P.
Rating: 5 out of 5
following a purchase from 29/03/2025
The delivery was quick, the packaging was very good, and the contents were completely in line with the order. I really like SAJOU products. Thank you!
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Isabelle L.
Rating: 5 out of 5
following a purchase from 01/04/2025
Everything is perfect. Package well taken care of and delivered quickly.
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Richard C.
Rating: 5 out of 5
following a purchase from 26/03/2025
The order came quickly, with everything as it should. The items are for a future gift and will order more later. Thank you, very satisfied.
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Muriel L.
Rating: 5 out of 5
following a purchase from 28/03/2025
very well packaged parcel, impeccable items
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Joel M.
Rating: 5 out of 5
following a purchase from 31/03/2025
The package was very elegant and luxurious with the tissue paper, I will order again!
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