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S
Rating: 5 out of 5
Great
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Customer reviews of Maison SAJOU
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 3 947 published reviews
Summary of reviews
Maison SAJOU consistently delivers on quality, with thread that customers describe as excellent and products that are identical to photos or satisfy high standards. Packaging is repeatedly noted as careful and attractive, with added touches like gift boxes, handwritten notes, and nice wrapping that enhance the unboxing experience. Delivery is described as fast, on time, and well-managed, with orders arriving promptly and in protective packaging across regions including Germany and New Zealand. Customer service is highlighted for its efficiency and care, with testimonials to speedy shipping, helpful tutorials, personalized touches, and reliable processing from order to delivery.
Reviews 2, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
quick order processing
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F
Rating: 5 out of 5
Thank you very much. It's beautiful! I will have excellent moments of embroidery!
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A
Rating: 5 out of 5
I appreciated the speed, the packaging, and the small wire boxes.
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M
Rating: 5 out of 5
Very fast shipping. Excellent quality products, and always a little attention! Thank you
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N
Rating: 5 out of 5
Always quality items
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T
Rating: 5 out of 5
Very good!
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M
Rating: 5 out of 5
Excellent service!
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L
Rating: 5 out of 5
I love shopping with Maison SAJOU, there is everything I need and more, the quality is very fine and the choice of colours, patterns and accoutrement is excellent.
L
Rating: 5 out of 5
Great! Thank you for your welcome, happy with my online purchase. Fellow embroiderers, I recommend this place, the "Ali Baba's Cave"!! You will find your happiness there.
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C
Rating: 5 out of 5
Pretty colors of linen thread, just what I wanted for my projects. Simple and fast shipping. Careful packaging.
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Z
Rating: 5 out of 5
Meets my expectations, fast delivery
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V
Rating: 5 out of 5
True happiness!
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A
Rating: 5 out of 5
Super fast shipping. Package well packed. Threads of superb quality. It is a real pleasure to work with threads of such quality.
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F
Rating: 4 out of 5
serious company order delivered on time
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F
Rating: 5 out of 5
Very good. Fast and careful packaging. Thank you
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M
Rating: 5 out of 5
Fast delivery of very beautiful quality fabric
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F
Rating: 4 out of 5
Very pretty little vintage sewing box, exactly what I wanted. Thank you for the quick shipment. Best regards, F Azais
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M
Rating: 5 out of 5
everything has been perfect
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S
Rating: 4 out of 5
I am very satisfied with the goods and the order processing. There are 2 things I like less: 1. Your website responds quite slowly. Since this only happens with your site, I am sure it is not due to my internet access. I also found it confusing with my first orders that the shopping cart can only be fully viewed through one of 3(!) displays (icons). 2. It bothers me that you promise to waive shipping costs above a certain order value (for French customers). However, you could also offer a credit (even if not for the entire shipping cost) for customers from abroad. I would be happy if my suggestions had some effect.
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J
Rating: 5 out of 5
very good
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F
Rating: 5 out of 5
It was perfect
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F
Rating: 5 out of 5
I promptly and without problems received the beautiful box with the wool yarns in 96 colors directly in Switzerland. The communication after the order was quick and clear: I am thrilled. It's so nice that Mrs. CRESTIN-BILLET has resumed production! The store is recommended.
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A
Rating: 5 out of 5
Very fast and meets expectations
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E
Rating: 5 out of 5
It's lovely
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D
Rating: 5 out of 5
Fabrics as pretty as I hoped
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C
Rating: 5 out of 5
Pretty boxes
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P
Rating: 5 out of 5
Beautiful elbow pads I just made a mistake in my order I wanted them red But it's perfect
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D
Rating: 5 out of 5
Beautifully presented items of the highest quality
B
Rating: 5 out of 5
I am delighted with the ordered thread boxes. The quality is there!
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P
Rating: 5 out of 5
No major issues with my order, which arrived very quickly. The ordering process on the site was more complicated...
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Impeccable!
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M
Rating: 5 out of 5
I appreciate the wide selection offered by Mercerie Sajou, as well as the care taken with orders and shipments, nothing is missing for embroidery, sewing, organizing.....Thank you
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A
Rating: 5 out of 5
Delicately packaged order with a little handwritten note, it's nice!
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C
Rating: 5 out of 5
Small package full of delights! Always careful packaging. A pleasure.
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M
Rating: 5 out of 5
The order meets my expectations and it arrived perfectly on time.
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B
Rating: 5 out of 5
Nothing to report
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C
Rating: 5 out of 5
Perfecto, gracias. Muy rápido. Precioso diseño
C
Rating: 5 out of 5
Order compliant and sent very quickly. Thank you.
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