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Rating: 5 out of 5
Super service and high-quality products made in France. Not so common in the haberdashery sector.
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Customer reviews of Maison SAJOU
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9,8
/10
Overall rating: 9,8 out of 10
Based on 3 832 published reviews
Summary of reviews
The online store Maison Sajou consistently impresses with its product quality, as many customers highlight the exceptional craftsmanship of items such as embroidery scissors, threads, and fabrics. The careful and elegant packaging adds a touch of charm to the unboxing experience, making it feel special and thoughtful due to included gifts like postcards and thread cards. Fast shipping is another recurring theme, with numerous customers noting that their orders arrive promptly, often exceeding expectations in terms of delivery speed.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
fast and compliant
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Rating: 5 out of 5
SUPER !!!! Nothing to say, impeccable and fast service. High quality products.
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Response from Maison SAJOU
Although we're a little late, we'd like to thank you for your kind review. Better late than never! Kind regards.
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Rating: 5 out of 5
Choice products (MiF) and impeccable service
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Rating: 5 out of 5
Very good
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Rating: 4 out of 5
fine
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Rating: 2 out of 5
Very disappointed by the presentation. I received a parcel in which the small cotton lace cocoons were loose, but I had ordered twelve, just the number that would fit in a small Sajou cocoon box. I can understand that the box has a price, but then maybe the option should be added: "with or without box", especially since when you buy an assortment it comes in a box. Now I have twelve little cocoons that I don't know how to store. When you see or think of Sajou, you imagine fine haberdashery, a meticulous environment. In the parcel I received gifts that I consider useless and I would have preferred to pay extra, not to have these gifts of which I will do nothing (my postcards I embroider myself as well as the letters) but to have my cocoons of threads well arranged. I'm not sure I'll be ordering again and I'm going to pass on the news to my club, where Sajou haberdashery was very popular, so that other people won't be disappointed in turn (my order included two fabric coupons and my cocoons were buried in the middle of it all). Big, big disappointment on opening the package and a bad note.
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Response from Maison SAJOU
Dear Madam, Cocoons sold individually do not come in any special packaging, and fortunately for our environment!
Having said that, if you'd liked a box, it would have been extremely easy for you to let us know in the field reserved for messages about orders. But you didn't ask us. We do our utmost to satisfy our customers but, forgive us, we don't (yet) have the power of divination... Nevertheless, we're sending you a box today in an envelope. As for the little gifts we offer with orders, you have every right not to appreciate them, but you're one of the rare ones in this case. You will understand that, given the number of orders we process every day, we are obliged to have operating rules that apply to all orders, otherwise it would be unmanageable. Yours sincerely, Maison Sajou
Having said that, if you'd liked a box, it would have been extremely easy for you to let us know in the field reserved for messages about orders. But you didn't ask us. We do our utmost to satisfy our customers but, forgive us, we don't (yet) have the power of divination... Nevertheless, we're sending you a box today in an envelope. As for the little gifts we offer with orders, you have every right not to appreciate them, but you're one of the rare ones in this case. You will understand that, given the number of orders we process every day, we are obliged to have operating rules that apply to all orders, otherwise it would be unmanageable. Yours sincerely, Maison Sajou
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Rating: 5 out of 5
Shipment received very quickly, nothing to complain about. Thank you.
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Rating: 5 out of 5
The order is exactly what I received. No unpleasant surprises.
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Rating: 5 out of 5
Very good.
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Rating: 5 out of 5
Easy to understand.
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Rating: 5 out of 5
Nothing to say except that everything is perfect.
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Rating: 5 out of 5
very satisfied delivery as requested and fast
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Rating: 5 out of 5
I discovered the products. Fast delivery in protective packaging.
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Rating: 5 out of 5
Order received the next day. The embroidery threads are really fantastic. I really like the presentation in cardboard boxes, much more practical than skeins.
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Rating: 5 out of 5
I share with the members of the embroidery club
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Rating: 5 out of 5
very good - reception on time - and telephone reception at the Paris store thank you
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Rating: 5 out of 5
Good products, fair prices, fast delivery. Nice little touches, great retro look. Very good
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Rating: 5 out of 5
Fast and quality
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good and fast delivery
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Rating: 4 out of 5
Good as usual
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Rating: 5 out of 5
Perfect.
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Rating: 4 out of 5
Fine
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Rating: 5 out of 5
Order received very quickly and very well packaged. I really appreciate the little gifts.
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Rating: 5 out of 5
wide choice in all categories
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Rating: 5 out of 5
meets my expectations
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Rating: 5 out of 5
Fast and reliable service
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Rating: 5 out of 5
fast delivery.very good quality items
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Rating: 5 out of 5
Fast shipping
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Rating: 5 out of 5
as presented and always with little surprises, it's a pleasure, now let's get to work !!!!
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Rating: 5 out of 5
very good quality articles, very nicely presented.fast delivery, easy means of payment.
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Rating: 5 out of 5
Thank you very much
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Rating: 5 out of 5
Fast and accurate shipping
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Rating: 5 out of 5
Full of temptations, good quality items, inexpensive shipping service, fast and good packaging.
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Rating: 5 out of 5
Lovely haberdashery items. Retro and useful.
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Rating: 5 out of 5
My 1st order from Sajou.high quality items! Cock-a-doodle-doo! Nothing to envy to foreign brands, the yarns from "au chinois" and " toulemonde" are just marvellous both in presentation and spinning and the Saint Pierre wools have the advantage of being able to separate the strands, they glide well in fabrics! Justified price.
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Rating: 5 out of 5
PERFECT!
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Rating: 5 out of 5
Convivial
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Rating: 5 out of 5
nothing to say, it's impeccable...
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