Customer reviews of Maison SAJOU

9,8 /10

Based on 3 947 published reviews

5 3 692 94% 4 183 5% 3 55 1% 2 9 0% 1 8 0%

Summary of reviews

Maison SAJOU consistently delivers on quality, with thread that customers describe as excellent and products that are identical to photos or satisfy high standards. Packaging is repeatedly noted as careful and attractive, with added touches like gift boxes, handwritten notes, and nice wrapping that enhance the unboxing experience. Delivery is described as fast, on time, and well-managed, with orders arriving promptly and in protective packaging across regions including Germany and New Zealand. Customer service is highlighted for its efficiency and care, with testimonials to speedy shipping, helpful tutorials, personalized touches, and reliable processing from order to delivery.

Reviews 2 and 5 stars

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Claudine G.

Published on 10/10/2025 à 11h53 following a purchase from 07/10/2025

An exceptional haberdashery at a distance!

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Jayne E.

Published on 10/10/2025 à 11h32 following a purchase from 03/10/2025

As always, really good service and lovely products

Thérèse L.

Published on 10/10/2025 à 09h44 following a purchase from 04/10/2025

Satisfied with my order. Thank you for being able to correct my mistake.

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Annick L.

Published on 10/10/2025 à 07h48 following a purchase from 05/10/2025

Nothing

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Marie-Christine C.

Published on 09/10/2025 à 21h35 following a purchase from 04/10/2025

High quality articles and very careful packaging

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Francoise D.

Published on 09/10/2025 à 17h12 following a purchase from 15/09/2025

Excellent products of French Heritage for several generations

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Teresa C.

Published on 09/10/2025 à 14h35 following a purchase from 05/10/2025

Absolutely perfect as with every order! Thank you so much and looking forward to it.

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Gabrielle M.

Published on 09/10/2025 à 11h32 following a purchase from 02/10/2025

Always a pleasure to order from Sajou.

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Nubia M.

Published on 07/10/2025 à 15h19 following a purchase from 01/10/2025

I love the products of quality that I’ve purchased with sajou. The colours of the thread are rich and the embroidery patterns are extraordinary. The quality of the embroidery fabric is very good as well and I enjoy thinking of projects so that I may use Sajou products !

Evgenia D.

Published on 04/10/2025 à 21h00 following a purchase from 25/09/2025

I received my order super quickly. Very pleased!

Yael L.

Published on 04/10/2025 à 08h17 following a purchase from 26/09/2025

Careful shipping, beautiful product

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Annie L.

Published on 03/10/2025 à 16h30 following a purchase from 26/09/2025

Excellent service

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Catherine L.

Published on 30/09/2025 à 17h48 following a purchase from 24/09/2025

Order received very quickly and prepared with care. What a pleasure to open the package and discover some surprises inside

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Claudia W.

Published on 28/09/2025 à 08h11 following a purchase from 24/09/2025

The order arrived very quickly from France to Germany. Beautifully packaged and additionally a few small samples, which I was very happy about. I will gladly order there again.

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Danièle P.

Published on 27/09/2025 à 15h41 following a purchase from 23/09/2025

very practical

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Catherine C.

Published on 27/09/2025 à 12h41 following a purchase from 25/09/2025

Order received very quickly. Everything is perfect!

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France G.

Published on 25/09/2025 à 16h34 following a purchase from 21/09/2025

Hello, I am very satisfied with my order. Very beautiful and effective scissors, nothing to complain about. Best regards, F. Guillot

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Kaethe K.

Published on 23/09/2025 à 01h13 following a purchase from 15/09/2025

I love my Le Monstre Scissors!!!! I have purchased these before for myself and for a gift, they are perfect for the knitting bag and so very sharp.

Pierre F.

Published on 22/09/2025 à 07h35 following a purchase from 17/09/2025

well received

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Madeleine M.

Published on 21/09/2025 à 12h45 following a purchase from 17/09/2025

Perfect

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Carol M.

Published on 20/09/2025 à 21h55 following a purchase from 15/09/2025

Very prompt delivery. Beautiful fabric!

Genevieve T.

Published on 20/09/2025 à 18h58 following a purchase from 16/09/2025

Thank you for calling me for a product change and thank you also for the gift. Good experience, to do again.

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Eric T.

Published on 20/09/2025 à 18h10 following a purchase from 16/09/2025

Very satisfied with my order and very well advised following my phone call for thread choice advice. Thank you very much.

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Emilie C.

Published on 20/09/2025 à 15h06 following a purchase from 17/09/2025

Top delivery, speed. Thank you to the whole team!

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Symone B.

Published on 20/09/2025 à 01h25 following a purchase from 06/09/2025

My box of gorgeousness arrived promptly and I’m thrilled with my purchases 😊

Kelsey A.

Published on 19/09/2025 à 18h51 following a purchase from 11/09/2025

Truly the best threads! Quick shipping and lovely packaging. Thank you.

Véronique R.

Published on 19/09/2025 à 17h56 following a purchase from 11/09/2025

Very fast reception. Package very well wrapped, tissue paper with toile de jouy pattern, small gifts included Beautiful embroidery boxes, well explained kits

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Sheila B.

Published on 18/09/2025 à 06h55 following a purchase from 11/09/2025

I love shopping at Maison Sajou! Always something wonderful to find and their selection meets all my haberdashery needs. To me, Sajou is my one stop shop for quality thread, whether I am sewing silk, cotton or leather by hand or on my vintage treadle sewing machine. They are pricey, but I have never had a problem so far. I shouldn't forget, everytime I receive an order, it's like opening a present. Packaged with love and care and always with a tiny pleasant surprise inside.

Jacques H.

Published on 16/09/2025 à 19h00 following a purchase from 29/08/2025

I received exactly what I ordered. I am completely satisfied.

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Nadine G.

Published on 16/09/2025 à 14h39 following a purchase from 12/09/2025

The Saint Pierre wool threads always have impeccable quality for embroidery as well as for darning, and the small boxes are very sturdy. I was able to store them vertically inside, which is very practical for choosing them.

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Virginie C.

Published on 13/09/2025 à 12h57 following a purchase from 09/09/2025

Perfect

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Nathalie J.

Published on 12/09/2025 à 19h25 following a purchase from 06/09/2025

A real pleasure

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Béatrice L.

Published on 12/09/2025 à 14h28 following a purchase from 07/09/2025

I placed my order on a Saturday, and the package arrived the following Thursday, WITHOUT NOTICE from the Post, so it is imperative to have the tracking number.

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Florence A.

Published on 11/09/2025 à 13h05 following a purchase from 06/09/2025

Exceptional products, a shipment so beautiful, pure happiness! Thank you very much.

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Lawrence H.

Published on 10/09/2025 à 14h34 following a purchase from 03/09/2025

Thanks!

Roberta G.

Published on 06/09/2025 à 19h03 following a purchase from 27/08/2025

I love the Fil au Chinois metallic threads I ordered and received. Service was fast and shipping was tracked and reliable. Thank you for an excellent shopping experience. I will purchase from you again in the future.

Pascale S.

Published on 06/09/2025 à 18h52 following a purchase from 23/04/2025

Everything is perfect

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Emilia A.

Published on 06/09/2025 à 17h58 following a purchase from 02/09/2025

Orders are carefully packaged in boxes or envelopes, and quickly dispatched. It's perfect :-)

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