Customer reviews of Maison SAJOU

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 3 832 published reviews
5 3 578 93% 4 182 5% 3 55 1% 2 9 0% 1 8 0%

Summary of reviews

The online store Maison Sajou consistently impresses with its product quality, as many customers highlight the exceptional craftsmanship of items such as embroidery scissors, threads, and fabrics. The careful and elegant packaging adds a touch of charm to the unboxing experience, making it feel special and thoughtful due to included gifts like postcards and thread cards. Fast shipping is another recurring theme, with numerous customers noting that their orders arrive promptly, often exceeding expectations in terms of delivery speed.

Reviews 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/05/2017
Very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/05/2017
correct site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2017
slow
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2017
Very good, impeccable service, careful and attentive. Expensive but I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/05/2017
Your site is very attractive, and it's easy to find what we're looking for. When it comes to payment, everything goes very smoothly, with no "glitch". The delivery time for Canada is not too long. On the other hand, on 2 out of 3 orders, I had to pay customs clearance fees (around 25 euros), which is why I won't be using your site in the future.
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Response from Maison SAJOU
Dear Madam, Thank you for your kind compliments. With regard to customs taxes, I would like to draw your attention to the fact that, as a Canadian customer, you pay no taxes on our site (no VAT either on the products or on shipping). The 25 euros you paid, given your orders, are quite a bit less than French taxes. Yours sincerely, Maison Sajou
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2017
fast service, careful shipment, I am very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2017
I am
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/04/2017
The Sajou.fr site works very well. No problems with my searches or payments.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2017
Very satisfactory
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2017
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2017
Great products, fast delivery, little gifts to boot. I love it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2017
Excellent quality products.
Photos on the site and description really allow you to form an opinion on the items.
Fast shipping.
Possibility to pay by check. Great for those who haven't yet opted for online payment.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/04/2017
Fast and accurate delivery. Quality product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2017
Very clear site. Precise explanations. Fast order processing.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/04/2017
Fast delivery, compliant products, serious site and quality products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/04/2017
Very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/04/2017
Easy to navigate
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/04/2017
Products received within 3 days, excellent condition, perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2017
super, nothing to say. Just a problem receiving the parcel, but that was due to the post office.
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Response from Maison SAJOU
Thank you for your positive feedback, and we hope you enjoy embroidering your Bayeux kit. Sorry for the small delivery problem: unfortunately, we're not in the packages!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2017
It has everything I could possibly want for handicrafts.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2017
very clear
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2017
Fast and efficient, everything I love!!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/04/2017
I am very satisfied with my purchase. The item was very well packaged as it was fragile.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/04/2017
What beautiful things and a very well designed site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2017
Excellent products, fast shipping with nice surprises as gifts!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/03/2017
The site is a bit messy, and it's hard to find the items you need.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2017
Superb haberdashery website! Fast shipping and great communication!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2017
great thread, great service!
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Response from Maison SAJOU
Thank you so much for your nice words about us! See you soon again on our website.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2017
Easy to navigate, great to see thread color comparisons.
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Response from Maison SAJOU
Thank you for your kind comment and for rating us so highly. We do our utmost to simplify our customers' purchases, especially for thread colors, which is not always easy. Thank you for appreciating our efforts. See you soon on our site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/03/2017
Fast, neat delivery Grid as advertised great work Very good communication with a little personal attention in the parcel I highly recommend the site without hesitation only B+++++++ Many thanks to you Yours sincerely
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Response from Maison SAJOU
Thank you, thank you, thank you! We're so touched when our customers tell us how happy they are! We go to great lengths to sell only products made in France. Thank you for buying them!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
As usual, everything went smoothly.
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Response from Maison SAJOU
Thank you for your loyalty! You must now have a Sajou haberdashery in your home!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/03/2017
exellent, serious, to be recommended
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Response from Maison SAJOU
Thank you for your kind compliments. Keep us posted on the progress of your Chenonceau embroidery... Kind regards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/03/2017
Well designed website and fast, excellent shipping. Highly recommended!
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Response from Maison SAJOU
Thank you so much for your congratulations! See you soon on our website. Best regards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/03/2017
Order received very quickly, as I expected, and with little gifts that were much appreciated. I had already ordered a few years ago and I knew I wouldn't be disappointed.
Thank you very much.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/03/2017
Very fast delivery. Product as presented, good quality.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2017
good, easy to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2017
fast delivery and gifts to boot!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/02/2017
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2017
fast delivery, package well done, clean, organized. Very good!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2017
Careful and attentive service, I recommend
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