Customer reviews of Maison SAJOU

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9,8 /10
Overall rating: 9,8 out of 10
Based on 3 831 published reviews

Summary of reviews

The online store Maison Sajou consistently impresses with its product quality, as many customers highlight the exceptional craftsmanship of items such as embroidery scissors, threads, and fabrics. The careful and elegant packaging adds a touch of charm to the unboxing experience, making it feel special and thoughtful due to included gifts like postcards and thread cards. Fast shipping is another recurring theme, with numerous customers noting that their orders arrive promptly, often exceeding expectations in terms of delivery speed.

4 star reviews

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Liliane B.
Rating: 4 out of 5
following a purchase from 10/07/2026
Excellent product quality, punctuality of reception. Very satisfied
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Jocelyne L.
Rating: 4 out of 5
following a purchase from 01/07/2026
Very good nothing to complain about
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Gillian B.
Rating: 4 out of 5
following a purchase from 06/07/2026
My fault should have looked at the size of my Souvenir de Paris cushion, ,thought it would be larger ,made up size is only22cm about 8 inches. Packaging was exceptional as always, arrived quickly with premium postage and informed of the journey almost everyday
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Judith N.
Rating: 4 out of 5
following a purchase from 03/06/2026
The fabrics and the accessories are very beautiful. Unfortunately, the fat quarter pieces are partially cut crooked or with pinking shears. Nevertheless, they fray when washed. The quality is okay, but far from real patchwork fabrics with a width of 1.10. For the price, I expected more. But I will order again, because there are so many beautiful things to discover... The shipping was delayed due to the holiday. There was also no tracking number for the further shipping in Germany. Therefore, the goods arrived without prior notice. That could be a bit better.
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Christina T.
Rating: 4 out of 5
following a purchase from 22/05/2026
Cute but everything is so small!
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THÉRÈSE W.
Rating: 4 out of 5
following a purchase from 17/05/2026
Nice shop, but a bit expensive...
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Kazue H.
Rating: 4 out of 5
following a purchase from 27/03/2026
Products arrived safely. Nicely packed and some extra things for free! I love Sajou designs. Only if postage to Australia is less costly……..
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Monique R.
Rating: 4 out of 5
following a purchase from 28/03/2026
Quality and refinement. Careful, attentive, and friendly shipping.
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Annie-Claude P.
Rating: 4 out of 5
following a purchase from 17/03/2026
Always on top, with a kind word and a pleasant attention. Thank you on behalf of the FRANCE BOUTIS team
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Johanna K.
Rating: 4 out of 5
following a purchase from 02/03/2026
I am very satisfied with the product, the order processing, and the delivery. Also with the support from your employee - thank you for the callback! Unfortunately, the postage is very expensive.
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Joelle K.
Rating: 4 out of 5
following a purchase from 12/01/2026
It is well received and the fabric corresponds well
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Akiko B.
Rating: 4 out of 5
following a purchase from 13/12/2025
Package well received but 2 items ordered in the same gift package... too bad
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Marie-annick R.
Rating: 4 out of 5
following a purchase from 28/11/2025
Package well received, gift wrapping a bit torn, it's a shame because I paid 3 euros for the gift wrap, otherwise it's to be given for Christmas, I hope the gift will be liked.
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Francis G.
Rating: 4 out of 5
following a purchase from 30/11/2025
High quality haberdashery products
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francois C.
Rating: 4 out of 5
following a purchase from 17/11/2025
serious company order delivered on time
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Florence A.
Rating: 4 out of 5
following a purchase from 13/11/2025
Very pretty little vintage sewing box, exactly what I wanted. Thank you for the quick shipment. Best regards, F Azais
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Susanne H.
Rating: 4 out of 5
following a purchase from 15/11/2025
I am very satisfied with the goods and the order processing. There are 2 things I like less: 1. Your website responds quite slowly. Since this only happens with your site, I am sure it is not due to my internet access. I also found it confusing with my first orders that the shopping cart can only be fully viewed through one of 3(!) displays (icons). 2. It bothers me that you promise to waive shipping costs above a certain order value (for French customers). However, you could also offer a credit (even if not for the entire shipping cost) for customers from abroad. I would be happy if my suggestions had some effect.
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Elisabeth G.
Rating: 4 out of 5
following a purchase from 06/10/2025
I bought the grid The 20 years of the Sajou house Museums and heritage collection and I wonder what to replace the unembroidered Indian fabric coupon to stay in theme. There is a large blank space with nothing on the diagram I would have appreciated if a fabric sample had been included with this superb grid Thank you for the gifts accompanying my package and for the careful and fast delivery
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Dominique L.
Rating: 4 out of 5
following a purchase from 01/09/2025
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martine A.
Rating: 4 out of 5
following a purchase from 14/05/2025
it's always perfect
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isabelle J.
Rating: 4 out of 5
following a purchase from 05/06/2025
Order arrived on time and met my expectations.
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Sylvie D.
Rating: 4 out of 5
following a purchase from 22/06/2025
Satisfied but surprised by the size of the boxes, I thought they were bigger
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Virginie D.
Rating: 4 out of 5
following a purchase from 04/06/2025
Beautiful items carefully packaged. When buying threads, having a good visual with the color chart is a real plus for making your selection. Delivery respected at the pickup point.
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Pascale G.
Rating: 4 out of 5
following a purchase from 08/12/2024
Fine
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liliane L.
Rating: 4 out of 5
following a purchase from 11/11/2024
For delivery and preparation no worries but the content I do not know since it is an advent calendar.
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Chiara P.
Rating: 4 out of 5
following a purchase from 07/07/2024
Fabric very nice, great cotton, compact but smoothy (likes patchwork fabric) and lovely packaging idea. Brodering thread not on my favorities: using in a cross stitch project It Is very difficult brodering because the thread frays easily or twists, so the stitches are often uneven
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FREY T.
Rating: 4 out of 5
following a purchase from 05/04/2024
Reception ok
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Francisco A.
Rating: 4 out of 5
following a purchase from 28/03/2024
One star deduction, I ordered as a gift and paid extra for it, only an envelope arrived. The product itself is top, I am very satisfied. Thank you very much!
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jane F.
Rating: 4 out of 5
following a purchase from 29/03/2024
Very useful source of French colours and ideas for all things sewing. Best mending wools available in grouped fine strands for quality wool jumpers and cardigans
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Christine R.
Rating: 4 out of 5
following a purchase from 14/02/2024
The canvas dimension is really just right, and would deserve to be a little wider than the embroidery dimension, there really isn't much extra width, not easy. Otherwise, once finished, the work should be magnificent! Have a nice evening.
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Virginie D.
Rating: 4 out of 5
following a purchase from 11/02/2024
Compliant products. Fast shipping
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elisabeth S.
Rating: 4 out of 5
following a purchase from 25/01/2024
Very good product
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CELINE D.
Rating: 4 out of 5
following a purchase from 11/01/2024
Order received quickly, faster than the work to be done would take me. Thank you for the little note in the parcel. Items always wrapped with care.
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Claudie R.
Rating: 4 out of 5
following a purchase from 13/11/2023
Hello, I am satisfied with the items ordered. However, there was a small problem with the colissimo: there was only one number for 2 parcels. Only one was delivered to me on the 1st visit. After a reminder I went a second time. Despite receiving the 2nd parcel, the colissimo remained as not received. This led to a phone call from me after checking your site (delivery pending). It's not a tragedy, just a waste of time. Best regards.
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Julien A.
Rating: 4 out of 5
following a purchase from 01/12/2023
A fine selection of Saint Pierre darning thread colors.
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Jacqueline B.
Rating: 4 out of 5
following a purchase from 25/11/2023
Very good service, fast delivery, I am very satisfied.
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Fabienne M.
Rating: 4 out of 5
following a purchase from 18/10/2023
Always delighted with my purchases, just a little disappointed and surprised that the cut of fabric for white for traditional embroidery is almost unusable, all askew, a small 15 cm gap between the top left and bottom right.... I had to fiddle with it. But that doesn't stop me from enjoying it every year....
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Nadine F.
Rating: 4 out of 5
following a purchase from 17/10/2023
Order received quickly, but the box was a little light and arrived a little dented, but the inside was very well protected. I am happy with my order
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Toñi L.
Rating: 4 out of 5
following a purchase from 09/09/2023
Hecho de menos la página en español
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Erica M.
Rating: 4 out of 5
following a purchase from 09/06/2023
Meets my expectations (long out of stock). Price a little high.
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