Sambavanilla consistently delivers exceptional product quality, with many customers highlighting the rich flavors and aromatic profiles of items like bourbon vanilla pods and smoked pepper. The vacuum sealing and careful packaging ensure that products arrive in perfect condition, contributing to a highly satisfactory shopping experience. Fast delivery times are frequently mentioned, with several customers noting that their orders arrived promptly and as expected.
There's nothing to say, except that I might reconsider the maceration time of 2 or 3 months, whereas it's recommended 6 months for vanilla. Most of the time I remove the cinnamon after a month, otherwise the taste is too strong.
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MARYSE R.
Rating: 1 out of 5
following a purchase from 06/11/2023
Very fragrant vanilla and very good spices.
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Response from Sambavanilla
Your review does not reflect your rating. You must have inverted the scale.
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Stephanie V.
Rating: 4 out of 5
following a purchase from 30/10/2023
Articles conform to the description and received quickly I recommend
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Irmine R.
Rating: 4 out of 5
following a purchase from 27/10/2023
Good contact. Quick commercial return and delivery. Now to test the products ... quietly, as they are mainly spices and peppers. Sincerely
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john B.
Rating: 4 out of 5
following a purchase from 27/10/2023
Perfect product, fast delivery...
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Michael F.
Rating: 4 out of 5
following a purchase from 03/09/2023
I received the order OK
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Laurent C.
Rating: 1 out of 5
following a purchase from 22/08/2023
I would have liked to be delivered much more quickly!!!!! Paying for 24/48h delivery receiving the delivery confirmation email after 24h and receiving the order 5 days later!!!!
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Response from Sambavanilla
We apologize for the delay in delivery. We would like to remind you that weekends are not counted as part of delivery times, and that in the end your parcel was only one day late.
Why a score of 1 if you're happy with the product and the shopping experience?
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DIDIER M.
Rating: 4 out of 5
following a purchase from 14/07/2023
Good product. No complaints.
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Françoise M.
Rating: 1 out of 5
following a purchase from 14/06/2023
I was very disappointed by the vanilla pod sachets. During my trip to Polynesia, I brought back bags of vanilla pods and only one pod had the weight of your 10 vanilla pods. What a disappointment!
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CATHERINE J.
Rating: 4 out of 5
following a purchase from 27/05/2023
Very good
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Response from Sambavanilla
Thank you very much Catherine, it's much appreciated!
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Elisabeth S.
Rating: 4 out of 5
following a purchase from 25/05/2023
Not bad, but I was expecting larger, shinier pods.
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Response from Sambavanilla
Thank you Elisabeth for your feedback. We take note of your comments and will think about how to improve our product.
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 21/05/2023
Very good product
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Response from Sambavanilla
Thank you very much for your review, Emmanuel. We are delighted that you enjoy Sambavanilla!
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Yves G.
Rating: 4 out of 5
following a purchase from 18/05/2023
This is our second order on this site. We repeated the operation because we were satisfied with it. For the new purchase, everything is online.
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Response from Sambavanilla
Thank you Yves for choosing Sambavanilla once again. We are delighted that you are happy with your purchase and that everything went smoothly. We hope to see you again soon.
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Claudine P.
Rating: 4 out of 5
following a purchase from 10/04/2023
Compliant
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Response from Sambavanilla
Thank you Claudine for taking the time to give us your feedback and rating. We appreciate your support and remain at your disposal for any further questions.
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Regis L.
Rating: 4 out of 5
following a purchase from 04/04/2023
Very good.
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Response from Sambavanilla
Thank you for your rating and review, Regis! We are glad you like the site and hope you will come back soon.
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Morteza T.
Rating: 4 out of 5
following a purchase from 10/03/2023
Orde was okay
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Catherine G.
Rating: 4 out of 5
following a purchase from 03/03/2023
Good product. The pods are beautiful but the shelf life is short: 3 months
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Response from Sambavanilla
Thank you Catherine for your review. We are pleased that you enjoyed our vanilla beans. We are working to improve our shelf life and thank you for your input.
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j-pierre R.
Rating: 4 out of 5
following a purchase from 18/02/2023
Product with a satisfactory quality/price ratio
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Stephane L.
Rating: 4 out of 5
following a purchase from 08/02/2023
As expected. Fast delivery.
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Emmanuel D.
Rating: 1 out of 5
following a purchase from 29/01/2023
Very good products
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Response from Sambavanilla
why put a score of 1 if the products are good?
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FRANCK N.
Rating: 4 out of 5
following a purchase from 25/01/2023
Fast and accurate delivery. A small drawback however, hence only 4 stars, for the extra vanilla beans that I would have thought a little more fleshy (but taste and aroma are there).
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Laurent V.
Rating: 4 out of 5
following a purchase from 19/01/2023
Conforms to my order, just wait and enjoy
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Joel B.
Rating: 4 out of 5
following a purchase from 10/01/2023
Fast delivery, nothing to complain about I recommend this site.
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EMILIE C.
Rating: 4 out of 5
following a purchase from 07/01/2023
Very good, and package received quickly.
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sebastien G.
Rating: 4 out of 5
following a purchase from 02/01/2023
In the tonka bean there were very beautiful but also very small unfortunately
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Patrick T.
Rating: 4 out of 5
following a purchase from 13/12/2022
a real vanilla, but disappointed with a tube of vanilla bean break so plain vanilla glasses too bad.
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Dorothee G.
Rating: 4 out of 5
following a purchase from 13/12/2022
Nothing to say about the vanilla pods, but the delivery. I paid for a home delivery, I was present the day of the deliveryman's visit, he didn't even make the effort to come, he went directly to the relay point. The person in charge of the relay point confirmed that the deliveryman in question did not make the effort to go to people's homes and that she had had several complaints about this. It's a pity that my first order arrived by post, so no problem, but as I had ordered a glass bottle, I think that's why it was a deliveryman. I advise to change carrier or at least to pass on the information.
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Response from Sambavanilla
Sorry for the delivery problem; we will forward the remarks to the carrier.
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Anne L.
Rating: 4 out of 5
following a purchase from 07/12/2022
Quality-price ratio and quality service are at the rendezvous this time again. Total satisfaction.
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EDWIGE F.
Rating: 4 out of 5
following a purchase from 08/12/2022
Nice pods. I thought they would be a little longer...
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JEAN MICHEL D.
Rating: 4 out of 5
following a purchase from 07/12/2022
As I expected, I will repeat the experience.
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Dominique D.
Rating: 4 out of 5
following a purchase from 06/12/2022
Very good product. Excellent vanilla. Fast delivery.
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guy S.
Rating: 4 out of 5
following a purchase from 28/11/2022
Well received.
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Nicolas S.
Rating: 4 out of 5
following a purchase from 26/11/2022
Very good site. The products offered are really of quality! I have never been disappointed. I still withdraw a star because I would have appreciated that the delivery is offered from a certain amount.
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Response from Sambavanilla
Hello, too bad you didn't see that the delivery was offered from 70€ of purchases.
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jean-michel L.
Rating: 4 out of 5
following a purchase from 12/11/2022
Clear - no problem
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Viviane A.
Rating: 4 out of 5
following a purchase from 11/11/2022
very good
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Aurélien I.
Rating: 4 out of 5
following a purchase from 03/11/2022
Great products but delivery problem with GLS, I had to go pick up my package in a relay point while I paid for a home delivery with GLS +.
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Mladen S.
Rating: 4 out of 5
following a purchase from 01/11/2022
Ok delivery time, looks very fresh smells amazing.
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