Customer reviews of Sambavanilla

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 4 447 published reviews
5 4 050 91% 4 307 7% 3 56 1% 2 20 0% 1 14 0%

Summary of reviews

Sambavanilla consistently delivers exceptional product quality, with many customers highlighting the rich flavors and aromatic profiles of items like bourbon vanilla pods and smoked pepper. The vacuum sealing and careful packaging ensure that products arrive in perfect condition, contributing to a highly satisfactory shopping experience. Fast delivery times are frequently mentioned, with several customers noting that their orders arrived promptly and as expected.

Reviews 2 and 4 stars

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M
Michèle U.
Rating: 4 out of 5
following a purchase from 22/01/2021
Expensive shipping costs. Good products.
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Richard C.
Rating: 4 out of 5
following a purchase from 21/01/2021
Shipping time a bit long.
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CÉLINE L.
Rating: 4 out of 5
Very good sign. Great quality product. I am disappointed with the delivery method because they do not take into account the requests of customers (request for delivery date not respected and delivered without my consent to a relay point while I paid for a home delivery)
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Response from Sambavanilla
Hello Celine,
I'm sorry that our carrier did not take into account your delivery wishes and I'm going to bring the information up.
The delivery costs are the same for a relay point.
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Christophe R.
Rating: 4 out of 5
following a purchase from 15/01/2021
Great products and fast 👍
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Michelle H.
Rating: 4 out of 5
following a purchase from 07/01/2021
I have received my package, everything is in accordance with what I had ordered, now there is more to do! Sincerely
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AGNES M.
Rating: 4 out of 5
following a purchase from 23/12/2020
I am very pleased with the quality of their vanilla. I will call on them again without hesitation. Thank you so much!
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Emmanuelle S.
Rating: 4 out of 5
following a purchase from 30/11/2020
Very good and on time
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Evelyne T.
Rating: 4 out of 5
following a purchase from 29/11/2020
I have not yet tasted the vanilla, but it seems to be quite fleshy and shiny.
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ANDREE G.
Rating: 4 out of 5
following a purchase from 23/11/2020
The package was received very quickly. The vanilla beans are beautiful and fragrant. I will gladly recommend.
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olivier R.
Rating: 4 out of 5
following a purchase from 23/11/2020
Quality products and careful packaging that justifies the high price!
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Corinne L.
Rating: 4 out of 5
following a purchase from 09/11/2020
The site has a good selection, good quality, very fast shipping, I recommend.
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alexandre V.
Rating: 4 out of 5
following a purchase from 08/11/2020
fast and well packaged
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Sylvie B.
Rating: 4 out of 5
A little disappointed with the low volume of the pods. Not yet tasted.
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Response from Sambavanilla
Next time, I invite you to try our Prima and Gourmet vanillas.
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Gérald C.
Rating: 4 out of 5
following a purchase from 29/10/2020
Fast delivery and quality products.
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Christian R.
Rating: 4 out of 5
Package received 2 days late
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Response from Sambavanilla
Unfortunately, the postal service has been delayed since the re-containment. We apologize for this.
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Nathalie C.
Rating: 4 out of 5
No disappointment with the products. Quality vanilla, I recently ordered the Preparation for arranged rum Chocolate Combava. I waited for the rum to macerate before discovering the flavours. I'm not sure how much I'm going to get for my money, but I'm sure I'm going to get it. It is the only negative point, I hope that will not distort the taste.
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Response from Sambavanilla
the vanilla beans are actually dry in the rum preparation bags arranged so as not to bring moisture to the other ingredients.
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Neringa S.
Rating: 4 out of 5
following a purchase from 11/10/2020
Thank you for quick delivery of the vanilla pods. The only thing was strage about the delivery is that I found the pods in my mailbox without knowing when they had been dropped into the mailbox.
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Michael M.
Rating: 4 out of 5
following a purchase from 10/10/2020
Love the products they provide. I can not it in the United States.
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Philippe M.
Rating: 4 out of 5
following a purchase from 25/09/2020
Products shipped the day after the order. Quality products. Serious seller.
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Yannick C.
Rating: 4 out of 5
following a purchase from 23/09/2020
Good service, a small delivery error quickly and kindly corrected, thank you. It's soaking wet, we'll see about the quality in 3 months. It already smells good, yum
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Cedric B.
Rating: 4 out of 5
following a purchase from 23/09/2020
Very fast! Perfect
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Jonathan F.
Rating: 4 out of 5
following a purchase from 13/09/2020
The vanilla pods are tender and well supplied with vanilla beans. Very good taste. I would like to suggest that you sell glass containers for the vanilla pods to keep them in better condition.
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Cathy G.
Rating: 4 out of 5
following a purchase from 05/09/2020
Very good product Very well packaged Very fast
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LYNDA N.
Rating: 2 out of 5
I placed my order on 02/09/20, I received it on 10/09/20. Delivery too long!
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Response from Sambavanilla
We ship our packages within 24 hours after the order, but we do not control the delays of the Post Office.
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Anthony M.
Rating: 4 out of 5
following a purchase from 31/08/2020
Very satisfied with the service and the products
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thierry C.
Rating: 4 out of 5
following a purchase from 26/08/2020
fast service and no worries...
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mathieu P.
Rating: 4 out of 5
following a purchase from 18/08/2020
compliant RAS
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morgan V.
Rating: 4 out of 5
following a purchase from 12/08/2020
They look very beautiful
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Sandrine L.
Rating: 4 out of 5
following a purchase from 31/07/2020
Fast delivery
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Kévin L.
Rating: 4 out of 5
following a purchase from 17/07/2020
Great, fast shipping, ingredients are as I expected. I recommend this site.
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Jean Pierre D.
Rating: 4 out of 5
following a purchase from 06/07/2020
Good product. Received quickly. Nothing to complain about.
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Frédéric C.
Rating: 4 out of 5
following a purchase from 09/04/2020
The vanilla I ordered is of very good quality, the pods are soft, large and well filled. I don't buy in supermarkets anymore since I discovered Sambavanilla. Thank you
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Laurent A.
Rating: 4 out of 5
following a purchase from 26/06/2020
conforms to our order I recommend the site
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Miguel P.
Rating: 4 out of 5
following a purchase from 04/04/2020
The product was very well packaged in vacuum bags. However, despite the good packaging, the vanilla beans were not as fresh as I would expect, compared to my previous purchase in another online store. I mean, there were soft and fresh looking beans mixed with drier and harder ones. The aroma was also not so intense as the ones I had purchased before in another store.
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Response from Sambavanilla
I thank you for your comments.
To complete, our beans are not mixed and come from same batch.
We only sell last harvest beans and our beans are fresh.
May be you make confusion with moisture level?
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Fabrice M.
Rating: 4 out of 5
following a purchase from 10/06/2020
All went well I recommend this site
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Rania T.
Rating: 4 out of 5
following a purchase from 09/06/2020
Good quality product, was as advertised vanilla soft. Vacuum packed package.
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frederic L.
Rating: 4 out of 5
following a purchase from 14/01/2020
Good products
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Michel B.
Rating: 4 out of 5
following a purchase from 08/05/2020
Fast and efficient
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Sophie M.
Rating: 4 out of 5
following a purchase from 23/04/2020
Very good vanilla received in time would definitely recommend
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didier M.
Rating: 4 out of 5
following a purchase from 07/02/2020
perfectly
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