Customer reviews of SB COLLECTION

9,6 /10

Based on 593 published reviews

Summary of reviews

Customers consistently highlight the exceptional quality of products offered by SB COLLECTION, noting that items like soaps and mini bath balls possess delightful scents and are always well-packaged. The quick delivery service stands out as a major strength, with many expressing satisfaction over receiving their orders promptly and in excellent condition. The attentive customer service also receives praise, with experiences of personalized follow-ups and responsiveness to inquiries making a positive impression.

Reviews 3 and 4 stars

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jessica T.

Published on 26/04/2026 à 15h50 following a purchase from 15/04/2026

Impeccable

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Stéphane R.

Published on 28/11/2025 à 13h00 following a purchase from 17/11/2025

Hello, following this order I am very satisfied except that I am missing a scent, I received a double of the 40/45G effervescent balls, 2 blackcurrant and no Flower Sea.

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Jérôme L.

Published on 18/10/2025 à 12h40 following a purchase from 07/10/2025

Very good site full of references

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JOSEP P.

Published on 09/10/2025 à 13h30 following a purchase from 26/09/2025

as always order without problem

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Gianna B.

Published on 25/09/2025 à 13h43 following a purchase from 12/09/2025

Communication with a competent interlocutor would be preferable as it is more direct. Communication via your website is very complicated.

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Nathalie S.

Published on 12/07/2025 à 10h39 following a purchase from 30/06/2025

I take away one star because I find it unfortunate that you no longer sell facial treatments for women and men, hair care products, and foaming sponges. I am forced to use two suppliers. Otherwise, I really like your site.

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Virginie M.

Published on 08/07/2025 à 15h33 following a purchase from 19/06/2025

always happy with my products, too bad I never get any free products or discounts because unfortunately at the moment I can't make large orders...

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Virginie M.

Published on 17/04/2025 à 12h23 following a purchase from 03/04/2025

Very good product. Very well packaged and fast delivery. The only negative point is that small businesses like mine, where we don't necessarily have the possibility to make large orders at once, the shipping costs are high and there are never any free gifts, which is a shame.

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Cyrille G.

Published on 12/04/2025 à 13h36 following a purchase from 01/04/2025

Good products, delivered quickly and always attentive to the customer

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Isabelle V.

Published on 28/02/2025 à 11h53 following a purchase from 17/02/2025

2 orders from you 1st crushed beads 2nd missing sticks for soaps lollipop

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Angélique A.

Published on 24/11/2024 à 10h26 following a purchase from 13/11/2024

Satisfied with the speed but the shipping costs are expensive for dom Tom and I paid another 55€ in customs fees to have my package on arrival otherwise very good good products

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Response from SB COLLECTION Published on 30/11/2024

Yes, we are aware that transport costs are very high in the French overseas departments and territories.
Unfortunately we haven't yet found a more suitable solution. We are open to any new proposal

Morgane H.

Published on 13/10/2024 à 14h10 following a purchase from 30/09/2024

Too bad it takes a long time to be delivered. Order placed on September 30, delivery on October 8. Geodis tells us we'll be delivered but no specific date. The problem when you work on the side is complicated to manage.

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Response from SB COLLECTION Published on 14/10/2024

Hello,
I'm sorry this order took too long to deliver.
Geodis is a professional courier service that delivers parcels and pallets by truck. The area in which you are located corresponds to a normal delivery time of 48 hours from our premises. This is not a guaranteed delivery time. In your case it was 72 hours.

We announce up to 7 working days of preparation time in our GTC, in most cases we send the order in 2, 3 days (which was the case for your order) but it can take longer due to imponderables.

In the future, if you have a deadline on an order, don't hesitate to contact us and we'll do our utmost to get it out as quickly as possible.

Best regards
Eric

Louise S.

Published on 21/09/2024 à 18h20 following a purchase from 05/09/2024

Nickel

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wanita L.

Published on 20/09/2024 à 14h41 following a purchase from 01/09/2024

satisfied with Marseille soaps the only small problem is that the taxes are too expensive

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Published on 14/12/2023 à 10h18

as always, perfect

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Published on 11/10/2023 à 12h39

Very good

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Published on 28/09/2023 à 16h33

package delayed one day

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Published on 04/04/2023 à 08h52

Perfect order

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Published on 18/03/2023 à 13h53

Correct order, just 2 bath bombs a bit broken

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Published on 13/11/2022 à 15h35

thank you super happy with my order

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Published on 20/06/2022 à 12h20

Very good

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Published on 25/03/2022 à 13h22

Quality products that smell divine, very fast and efficient delivery. Thank you, I recommend

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Published on 22/03/2022 à 18h54

Very good

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Published on 04/03/2022 à 09h18

Order very well packaged, unfortunately there was an oversight item. But a mistake happens quickly, I can understand. Otherwise very reliable service.

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Published on 28/02/2022 à 22h55

I'm not a big fan of the platform but at least I have a regular follow-up.

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Published on 17/02/2022 à 18h55

Very well packed and protected

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Published on 27/01/2022 à 11h14

Parcel collected in good condition, therefore perfect

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Published on 21/01/2022 à 14h20

Nothing to say my order was respected. The delivery man was very kind.

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Published on 10/12/2021 à 13h40

Very fast delivery arrived superbly packaged on pallet. The products are as pictured and smell great.

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Published on 05/12/2021 à 20h12

They made a mistake in my order.

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Published on 29/11/2021 à 16h43

I have nothing to say, my items are always well packaged.

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Published on 26/10/2021 à 11h15

Everything went smoothly with the order and delivery. I particularly appreciated being informed of the day of delivery. Best regards

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