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A
Rating: 4 out of 5
Your products are very good! The only advice is to be able to be called during delivery to avoid having the order returned!
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Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Very good, clear and precise explanations
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A
Rating: 4 out of 5
Good site, just a small remark regarding the delivery address and the billing address, it is not very clear and when you choose a UPS relay it automatically changes and you no longer know if what you entered is correct
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A
Rating: 4 out of 5
The cardboard boxes and stickers are very nice and super beautiful. The boxes are very easy to assemble. The only downside was the very long delivery due to the lack of stock of special Christmas boxes. We had to contact customer service several times to find out the status of our shipment.
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A
Rating: 4 out of 5
Fast customer service. Shipping and manufacturing met expectations.
Issue with packaging: order of 2000 products sent in 7 boxes with variable and random quantities
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Issue with packaging: order of 2000 products sent in 7 boxes with variable and random quantities
A
Rating: 4 out of 5
Pleasant site
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A
Rating: 4 out of 5
I am satisfied with my order in terms of the shopping experience on the site and the shipping time.
I still have 2 remarks:
- I had previously ordered a sample of the product that I then ordered in quantity but I did not benefit from a discount on this second purchase as mentioned in case of purchasing a sample
- I was not informed by the UPS carrier that my package had arrived at my pickup point
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I still have 2 remarks:
- I had previously ordered a sample of the product that I then ordered in quantity but I did not benefit from a discount on this second purchase as mentioned in case of purchasing a sample
- I was not informed by the UPS carrier that my package had arrived at my pickup point
A
Rating: 4 out of 5
Easy to use and a lot of choices
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A
Rating: 4 out of 5
Good, order arrived quite quickly
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A
Rating: 4 out of 5
Nothing particular to report ;-) I found good happiness and saw very interesting things for a next order, certainly.
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A
Rating: 4 out of 5
Good service, the site is easy to navigate. However, the shipping costs are way too high.
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A
Rating: 4 out of 5
The assembly is a bit complicated: a mounted sample included in the package would be welcome.
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A
Rating: 4 out of 5
Great site, convinced by this 'test' order I think I will order again soon.
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A
Rating: 4 out of 5
Very good quality box. Easy to assemble. However, I received some boxes with a pre-cut that needed to be redone with a cutter. Very fast shipping.
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A
Rating: 4 out of 5
Rather fast shipping, the extra box was welcome. Very nice boxes and easy to assemble. However, they can get damaged at the folding point. It's a shame that the kraft cardboard papers are not adapted to the size of the boxes, it forces you to cut them. Overall, I recommend.
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A
Rating: 1 out of 5
Order not received.
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Response from Selfpackaging
Your order is waiting for you. Here is the UPS tracking number 1za5e5706849581867
best regards,
Cécile
best regards,
Cécile
A
Rating: 4 out of 5
A bit expensive
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A
Rating: 4 out of 5
The site is clear. There are many choices.
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A
Rating: 4 out of 5
clear and serious site I recommend
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A
Rating: 4 out of 5
nothing to say
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A
Rating: 4 out of 5
Fast shipping. Good quality picnic box and easy to assemble. However, a bit high price when not buying in bulk.
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A
Rating: 4 out of 5
Well done site
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A
Rating: 4 out of 5
Lots of original products
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A
Rating: 4 out of 5
practical
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A
Rating: 1 out of 5
I placed an order, instead of receiving 15 boxes I received a sample instead, even though I clearly specified 15 boxes, so I paid for a sample, so there you go! I hope it will be resolved quickly
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A
Rating: 4 out of 5
I am very happy with my order :) The products are very beautiful and exactly as described on the site. The delivery was very fast! Only small downside, the packaging of the products is too light, and some items are damaged during transport. But I will still order from this site for the next occasion!
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A
Rating: 4 out of 5
A few communication problems during the order process, but order received on time.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Good, but it's a shame that the site forces us to buy a minimum that is too high on certain boxes.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
The boxes are very pretty and serve their purpose well, However, a small assembly guide would be welcome! Thank you for the trial boxes as unfortunately they were necessary!! But I am generally satisfied with my order!
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A
Rating: 1 out of 5
I did not receive the sample I ordered. I made a complaint to receive the sample and the after-sales service has still not responded to me, it has been 3 days.
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A
Rating: 4 out of 5
No issues
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A
Rating: 1 out of 5
Very happy with the material, but the shipping was deplorable, it was much better when the material arrived at the person who ordered! (shameful service)
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A
Rating: 4 out of 5
You need to pay attention to the sizes for the packaging, it's not always obvious. Otherwise, there is a wide choice of packaging and the result matches the image.
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A
Rating: 4 out of 5
Indeed it was quick, however I find the price for sample orders too high.
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A
Rating: 4 out of 5
Great responsiveness on your part to report a difficulty on the site
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