Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2018
Practical and well-made packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2018
Super delivery, super product and super customer approach.
I would recommend! Thanks again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2018
As I imagined
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2018
Very correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2018
A fast and quality service, with a very nice note in the package!!!
Bravo, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2018
Very good site, fast shipping! I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2018
Great at all levels! Top customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2018
accessible and easy to use, very pleasant graphics and layout.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
Very professional: quality, efficiency, price, surplus in case of defect (very appreciated). Only the shipping cost is high.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
functional site, you find good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
Nothing to say top... except maybe home delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
Well-made packaging and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2018
This site is great, you can find everything, it's ideal for creators looking for the right packaging for their products, I recommend without hesitation!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2018
Perfect, compliant in all respects and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2018
Very fast shipping and well protected.
Some boxes were added just in case there is a defect. Apparently this is done for each order.
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
Very good quality and fast delivery!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2018
Very disappointed with this site. The expected product is not as hoped and for two products of barely 3€ each, 17€ in shipping costs!!! And with a very long delivery time! I really do not recommend!!
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Response from Selfpackaging
Hello Claudia,
I understand your feelings however looking more closely at your invoice, it is actually 10€ shipping costs for your order. We work on a just-in-time basis and we regret having experienced a stockout for this product.
To make it up to you, we will assign you a discount code if you contact us at [email protected].
Awaiting your response.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2018
Samples received quickly.
Easy order.
Very pleasant phone contact and very professional service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2018
Well received. In good and due form. Plus bonus
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2018
Order received quickly and without any issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2018
always on time for delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2018
compliant and fast delivery. Nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2018
I even received two free boxes
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/03/2018
Unfortunately, I am unable to appreciate anything because I have not received my order.
Despite messages and phone calls, I have nothing.
UPS claims to have left my package at the Town Hall (really?? On what grounds??) However, the Town Hall of my village has nothing for the simple reason that it was exceptionally closed because the staff was in training. I took a photo for the notice on the door.
I have €200 in the wild and I hardly appreciate it!!!!
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Response from Selfpackaging
Hello Kare,
I opened an investigation with UPS who certifies that the product has been delivered, by going to the UPS site and entering the tracking number 1ZA5E5706868424250 you can see that the delivery has been made.
I invite you to write to me at salut@selfpackaging to find a solution with the UPS carrier.
Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2018
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2018
Fast delivery on time!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/03/2018
you do not specify xl
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Response from Selfpackaging
Hello Audélie,
We currently only offer size M, as it corresponds to a standard wine bottle size. However, we are not closed to the idea of offering other sizes later.
Your comment will be forwarded to our marketing department.
Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2018
perfect, well packaged and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2018
Very satisfied with my order. Product as described. Touched by the delicate attention of giving me 2 extra copies just in case.... (cardboard to assemble yourself)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2018
to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Great site! Good quality/price ratio and plenty of ideas to copy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
perfect :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
Super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2018
perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2018
very good
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