Customer reviews of Selfpackaging

9,3 /10

Based on 2 704 published reviews

5 2 079 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 25/09/2020 à 17h29 following a purchase from 18/09/2020

Very nice rendering...

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Acheteur Vérifié

Published on 25/09/2020 à 06h40 following a purchase from 15/09/2020

Well in line

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Acheteur Vérifié

Published on 24/09/2020 à 15h40 following a purchase from 15/09/2020

Difficulty with payment by credit card

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Acheteur Vérifié

Published on 23/09/2020 à 20h15 following a purchase from 08/09/2020

Good quality site, a lot of choices you can also customize your box from all sides

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Acheteur Vérifié

Published on 23/09/2020 à 17h29 following a purchase from 08/09/2020

I do not understand why my order arrived in 3 parts. It's a waste of time for the customer and a much higher carbon footprint!

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Response from Selfpackaging Published on 28/09/2020

Hello Laurence, in recent months, given the current context, carriers have been overwhelmed by the large volume of deliveries to be made and instead of delivering your 5 packages at once, the delivery person delivered them to you in 3 parts. This is an exceptional situation and we apologize for the inconvenience caused.

Acheteur Vérifié

Published on 23/09/2020 à 15h29 following a purchase from 03/09/2020

Very good

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Acheteur Vérifié

Published on 23/09/2020 à 14h54 following a purchase from 14/09/2020

Second order and still very satisfied with the service!

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Acheteur Vérifié

Published on 21/09/2020 à 14h31 following a purchase from 08/09/2020

delivered in a few days and very satisfied with the boxes. I highly recommend!

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Acheteur Vérifié

Published on 21/09/2020 à 14h20 following a purchase from 07/09/2020

perfect

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Acheteur Vérifié

Published on 15/09/2020 à 14h48 following a purchase from 05/08/2020

The service is perfect!

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Acheteur Vérifié

Published on 15/09/2020 à 13h17 following a purchase from 03/09/2020

Top and fast customer service and understanding

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Acheteur Vérifié

Published on 14/09/2020 à 14h07 following a purchase from 27/08/2020

quick delivery

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Acheteur Vérifié

Published on 10/09/2020 à 08h58 following a purchase from 07/08/2020

Very practical

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Acheteur Vérifié

Published on 09/09/2020 à 18h01 following a purchase from 02/09/2020

fast and careful shipping

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Acheteur Vérifié

Published on 07/09/2020 à 19h16 following a purchase from 27/08/2020

Always perfect.
I recommend

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Acheteur Vérifié

Published on 02/09/2020 à 12h25 following a purchase from 24/08/2020

Perfect

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Acheteur Vérifié

Published on 02/09/2020 à 12h04 following a purchase from 20/08/2020

Great! Thank you!!!

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Acheteur Vérifié

Published on 02/09/2020 à 11h56 following a purchase from 21/08/2020

Responsiveness, fast delivery, and product quality, I recommend!

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Acheteur Vérifié

Published on 31/08/2020 à 16h46 following a purchase from 20/08/2020

Great! Practical and clear

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Acheteur Vérifié

Published on 30/08/2020 à 20h10 following a purchase from 12/08/2020

Very good

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Acheteur Vérifié

Published on 29/08/2020 à 22h35 following a purchase from 13/08/2020

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 25/08/2020 à 14h41 following a purchase from 17/08/2020

Super compliant with my expectations

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Acheteur Vérifié

Published on 20/08/2020 à 12h20 following a purchase from 10/08/2020

Fast delivery, impeccable packaging

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Acheteur Vérifié

Published on 18/08/2020 à 12h03 following a purchase from 07/08/2020

I thank Selfpackaging very much! The boxes are of superb quality, the delivery is fast. In summary, do not hesitate!

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Acheteur Vérifié

Published on 16/08/2020 à 10h54 following a purchase from 04/08/2020

everything is good!

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Acheteur Vérifié

Published on 14/08/2020 à 15h11 following a purchase from 03/08/2020

perfect

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Acheteur Vérifié

Published on 11/08/2020 à 00h27 following a purchase from 03/08/2020

Fast delivery, minimal and 100% recyclable packaging. After receiving samples, I was able to order jewelry supports as well as white cardboard shipping boxes. The tutorials are easy to follow! Very happy with my purchase, I will recommend :-)

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Acheteur Vérifié

Published on 07/08/2020 à 16h15 following a purchase from 30/07/2020

Long and mediocre delivery. The delivery person leaves the package at a pickup point even though I chose home delivery.

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Acheteur Vérifié

Published on 05/08/2020 à 13h57 following a purchase from 17/07/2020

Very happy with the services, thank you Christelle for your professionalism.
Best regards

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Response from Selfpackaging Published on 05/08/2020

A big thank you Isabelle for your comment.
Looking forward!

Acheteur Vérifié

Published on 04/08/2020 à 18h05 following a purchase from 20/07/2020

Product conforms to the description.

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Acheteur Vérifié

Published on 04/08/2020 à 12h56 following a purchase from 21/07/2020

Quality items, the after-sales service is also excellent!!!
Thank you

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Acheteur Vérifié

Published on 22/07/2020 à 16h01 following a purchase from 09/07/2020

Products conform and are of quality.

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Acheteur Vérifié

Published on 22/07/2020 à 15h14 following a purchase from 10/07/2020

Products conform to the order
Delivery time shorter than announced
Therefore very satisfied

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Acheteur Vérifié

Published on 20/07/2020 à 21h39 following a purchase from 08/07/2020

Very pleased with my new packaging. Unfortunately, I couldn't take advantage of the free delivery over €95 which was disappointing but I am very happy with my boxes.

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Acheteur Vérifié

Published on 15/07/2020 à 20h48 following a purchase from 12/06/2020

Fast and efficient as usual

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Acheteur Vérifié

Published on 15/07/2020 à 16h58 following a purchase from 04/07/2020

Ideal size true to the website's indications. Easy to assemble (it's a knack to get used to!!). Quick shipping and everything in perfect condition!

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Acheteur Vérifié

Published on 11/07/2020 à 21h27 following a purchase from 01/07/2020

Fast delivery, package arrived well packaged!
No issues!

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Acheteur Vérifié

Published on 07/07/2020 à 17h08 following a purchase from 23/06/2020

Serious, professional, available
Rare to see such a pleasant and efficient service

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Acheteur Vérifié

Published on 30/06/2020 à 14h52 following a purchase from 20/06/2020

Website really very clear, perfect delivery and order!

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Acheteur Vérifié

Published on 30/06/2020 à 12h27 following a purchase from 20/06/2020

Very good and fast delivery.

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