Reviews Selfpackaging

Very good products, but be careful with the packaging! This is not the first time that the boxes are poorly secured in the shipping carton, resulting in torn, folded boxes... a small number certainly on the quantity, but unusable, so to be thrown away. Too bad because it still represents a cost!!

I expected much better. Very disappointed. Low quality products. The stickers are very poorly cut, they are almost impossible to remove!

I hadn't ordered for a while and unfortunately the customer service is no longer the same. Very disappointed, both in terms of product quality and after-sales service.

Very fast delivery, well packaged.

Company not reachable directly for customer service, I sent a message on the contact messaging and still no response. A phone number would be simpler.

The packaging for sending the product is too large and no protection to secure the product: some lids end up with a corner dented or crumpled because the different elements move in the shipping box.

I received my order quickly. However, the delivery person did not drop it off at my home but at a pickup point even though I paid for home delivery. There are no assembly instructions in the package, nor a link to a tutorial. The box received is not really identical to the photo, it seems like a part is missing inside, there are no notches to secure the card. I am disappointed.

The site is very good, fast delivery. However, there is a defect on all the boxes ordered, a gap of 58mm instead of the 60 displayed on the site which means that no vial fits properly.

The box was too big and too soft. Moreover, there was no padding inside. The boxes moved a lot and some were creased. It's a shame that the packaging is not better planned because the boxes ordered suit me perfectly.

When ordering a sample, the boxes had an adhesive strip for gluing and during my next order, this was not the case: no adhesive strip provided. I had to use glue. (refs 2520 S / 2520 M). Can you please indicate why? Thank you in advance.

Correct site ergonomics but mediocre products

I requested home delivery with the UPS carrier. I stayed home all day waiting for my package which was finally delivered to a parcel relay in the neighboring village. UPS no longer makes house calls, it's easier to drop everything in the same place. A disappointing service but the ordered item is of good quality I am satisfied

The boxes are good, but the site is misleading; on the page of the boxes I buy, it is stated that delivery is free from €95... But no, that does not apply to these boxes.

The description of items needs to be improved to avoid disappointment when receiving the item.

Satisfactory quality of the box but size error during shipping. Size XL sent instead of L.

Nice products, beautiful presentation but too bad the samples are limited. And also too bad they arrived in bad condition, all dented 🙁

It is true that I ordered few boxes (5), but they arrived with deformations (folds) on the packaging which caused folds on the sides of the boxes.

Average, a correct experience but some services need improvement. In particular, the navigation on the site is not intuitive and the delivery via UPS was a real disaster!!!! 3 days late. I had to go myself to pick up my parcel at a UPS warehouse because the delivery people were not able to deliver to me. I received absence messages while I was home all day! It's a shame!

My order was forgotten I had to chase them. The result is below my expectations compared to the price of the product. Long delivery time

Bad communication, not delivered at all on time.(still waiting for the package so not sure what quality is like)

Damaged carton and unusable products sample product too expensive

Not very ergonomic for creating the visual with printing. System not yet perfected and imprecise

Very good product, very clean marking but the delivery times were not respected.

The address on the label was incomplete and the UPS driver not being very bright, I had to call the local UPS office to be delivered at home ...

My package arrived open, the contents exposed to the open air and the weather. Luckily, nothing was stolen or damaged.

You cannot order more than 100 large boxes (depending on the models). I pay high shipping costs while my orders are eligible for free shipping.

Correct site and good product

Product not very compliant, no assembly instructions, no consistency in finishing

I thought I was buying a cardboard box to transport a large cake. The paper body is way too fragile. Disappointed

A bit disappointed with the customer service with whom it is difficult to carry out long-term commercial actions.

Too bad you didn't include a sample that I requested.

The site is good, but it wasn't working when validating the order, I had to manage the order by email.

The site is not bad and the products are of good quality but there was a color mistake in my order.

Average

A bit unfortunate that shipping costs are not free for the ordered amount Also unfortunate that return costs are also at our expense. The order therefore costs us dearly for what we receive

Complicated order: for each item added to the cart, the quantities are twice as high.. Be sure to check so as not to order and pay more than expected. Choosing the UPS pickup point is impossible via Safari and not available during confinement..

Site to improve for example when searching 2210M, no response. the site cannot send to 2210, M being an option the price is also difficult to interpret, excluding tax, including tax? price changing from one order to another

The site is not badly done but the product is disappointing

Difficulty with payment by credit card

I do not understand why my order arrived in 3 parts. It's a waste of time for the customer and a much higher carbon footprint!