Customer reviews of Ryokucha

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 221 published reviews
5 182 82% 4 28 13% 3 3 1% 2 4 2% 1 4 2%

Summary of reviews

Ryokucha consistently delivers a reliable, smooth shopping experience with fast, careful, and efficient shipping and carefully packaged items. Customers highlight long-term trust in a wide selection of quality tea utensils and accessories, including teapots, tea boxes, and cups, arriving in good condition and matching descriptions or photos. The store is praised for responsive communication, helpful service, and environmentally friendly packaging, with many noting repeat purchases and willingness to recommend the site. Overall, the experience is characterized by dependable delivery, solid product quality, and strong customer support.

Reviews 1, 2 and 5 stars

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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
Everything went very well
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sandrinemussard33
Rating: 5 out of 5
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Very good
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mcornet
Rating: 5 out of 5
Service 100% conforme
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
100% compliant service
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anne.gourrier311
Rating: 5 out of 5
The products I ordered were as I expected. The delivery time was kept. I am very pleased with the quality of the products.
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Anne G.
Rating: 5 out of 5
following a purchase from 21/04/2021
The products I ordered were as I expected. The delivery time was kept. It was my first order and I am very satisfied.
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francoise.caignard
Rating: 5 out of 5
Perfect and excellent Japanese tea!
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Francoise C.
Rating: 5 out of 5
following a purchase from 18/04/2021
Perfect and excellent Japanese tea!
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ludo.paulot
Rating: 5 out of 5
More than perfect items! Gorgeous grip texture.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
More than perfect items! Gorgeous grip texture.
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beatrice.bardaro
Rating: 5 out of 5
Thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Thank you!
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p.cardes
Rating: 5 out of 5
Very good product, only the delivery was a problem as I live in New Caledonia.
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pierre C.
Rating: 5 out of 5
following a purchase from 01/12/2020
Very good product, only the delivery posed problem since I live in New Caledonia.
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cedric.petitjouan
Rating: 2 out of 5
The teapot was on promotion because of a default. Only there were two defaults. One was not mentioned. After complaint I was told that the 2 defaults were mentioned.
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Cédric P.
Rating: 2 out of 5
following a purchase from 03/03/2021
The teapot was in promotion because of a default. Only there were two defaults. One was not mentioned. After complaint I was told that the 2 defaults were mentioned.
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ekonada
Rating: 5 out of 5
Top
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Top
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tony.romet
Rating: 5 out of 5
Well
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anthony R.
Rating: 5 out of 5
following a purchase from 22/02/2021
Well
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sophiemuller888
Rating: 5 out of 5
Beautiful quality teapot, made in Japan, very competitive price, very fast delivery. I highly recommend
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Sophie M.
Rating: 5 out of 5
following a purchase from 05/02/2021
Beautiful quality teapot, made in Japan, very competitive price, very fast delivery. I highly recommend
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beatrice.bardaro
Rating: 5 out of 5
Thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Thank you!
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renee.bedelet
Rating: 5 out of 5
great discovery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
great discovery
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vivianesebert
Rating: 5 out of 5
Very nice products. Very fast delivery. Perfect in every way!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Very nice products. Very fast delivery. Perfect in every way!
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florencebnl
Rating: 5 out of 5
Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Perfect!
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marchand.jacky
Rating: 5 out of 5
Everything matches the expectation
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Everything matches the expectation
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marie.auvray1
Rating: 1 out of 5
To flee urgently! When we received the teapots and cups we rinsed them as indicated on the instructions. Result: many brands and the customer service (after more than a month to get an answer) tells us that it is normal. No commercial proposal. The answer to the comment is inadequate, it is well indicated on the instructions that the teapot must be wiped with a dry cloth ...
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/10/2020
To flee urgently! When we received our teapots and cups, we rinsed them as indicated on the instructions. Result: many brands and the customer service (after more than a month to get an answer) tells us that it is normal. No commercial proposal. Inadequate response to the comment, it is well indicated on the instructions that the teapot must be wiped with a dry cloth ...
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fregnier37
Rating: 5 out of 5
RAS
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FABRICE R.
Rating: 5 out of 5
following a purchase from 03/12/2020
RAS
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ernst.simanek
Rating: 5 out of 5
thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
thank you
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christian.chauveau0827
Rating: 5 out of 5
Fast delivery, product is intact and conforms.
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