Customer reviews of Ryokucha

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 221 published reviews
5 182 82% 4 28 13% 3 3 1% 2 4 2% 1 4 2%

Summary of reviews

Ryokucha consistently delivers a reliable, smooth shopping experience with fast, careful, and efficient shipping and carefully packaged items. Customers highlight long-term trust in a wide selection of quality tea utensils and accessories, including teapots, tea boxes, and cups, arriving in good condition and matching descriptions or photos. The store is praised for responsive communication, helpful service, and environmentally friendly packaging, with many noting repeat purchases and willingness to recommend the site. Overall, the experience is characterized by dependable delivery, solid product quality, and strong customer support.

Reviews 4 and 5 stars

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C
clochette.france
Rating: 5 out of 5
The item is in every way compliant and very beautiful. The delivery time was extremely fast. The item was perfectly protected from shocks and secured in the box. Perfect. See you soon for a new order
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jyjjbc
Rating: 4 out of 5
thank you
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F
francoise.caignard
Rating: 5 out of 5
Perfect delivery on time and product conforms to my expectations.
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E
evbourdic
Rating: 5 out of 5
super fast delivery!
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E
emilie.et.loulette
Rating: 5 out of 5
Great products, much better than the pictures suggest. Fast delivery and neat packaging. I highly recommend.
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D
duwan
Rating: 4 out of 5
Well in the ordering process, Well on the efficient design of the warmer, but it presents a deplorable quality in the wood of the warmer frame (too light plywood, missing, splinters, missing paint) more worthy of a made in India of the 60s than Japan of the 20s... I spent an hour to give the wood a semblance of presentation. Now everything is fine
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G
gaellemarchal
Rating: 5 out of 5
The cups are beautiful! Fast delivery and the protection is great! Thank you!
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L
lefeburepaul
Rating: 5 out of 5
Everything went normally. No false surprises. I recommend it.
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luisjulie
Rating: 5 out of 5
Very nice products perfectly in accordance with the photos. Fast delivery and perfect condition
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M
michelerosnoblet
Rating: 5 out of 5
Nothing to say, everything went well, as announced
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