Customer reviews of Ryokucha

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 221 published reviews
5 182 82% 4 28 13% 3 3 1% 2 4 2% 1 4 2%

Summary of reviews

Ryokucha consistently delivers a reliable, smooth shopping experience with fast, careful, and efficient shipping and carefully packaged items. Customers highlight long-term trust in a wide selection of quality tea utensils and accessories, including teapots, tea boxes, and cups, arriving in good condition and matching descriptions or photos. The store is praised for responsive communication, helpful service, and environmentally friendly packaging, with many noting repeat purchases and willingness to recommend the site. Overall, the experience is characterized by dependable delivery, solid product quality, and strong customer support.

5 star reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
The cups are very nice and solid, they have an old look The price is affordable The customer service guided me very well to pay my order because I had a problem with the payment with my visa card (authentication). I sent a check
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Fast delivery and products conform to the site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
Fast shipping, great price!
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Frank S.
Rating: 5 out of 5
following a purchase from 05/09/2022
Great
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2022
great!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2022
Delivered quickly and as described
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/09/2022
Great!
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Luisa R.
Rating: 5 out of 5
following a purchase from 21/08/2022
all perfect!
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Frank M.
Rating: 5 out of 5
following a purchase from 08/07/2022
Hello,the plate as well as the tea bowl are very beautiful. Thank you and kind regards
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2022
Nice site, fast reception and very secure for the cups, which are superb.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Cast iron teapot, good quality, very happy!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Great!
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yveline N.
Rating: 5 out of 5
following a purchase from 22/02/2022
I received my order in record time and it was exactly what I ordered. I recommend this seller
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
OK
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Nice items, fast shipping and very well packaged. The mugs ordered are as described on the website, and very pretty! I would definitely order again!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Very pleased with my purchase. Product conforms to the description and very fast delivery. It was my first delivery and I will not hesitate to recommend the site as the service is good and the items well selected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Reactivity of the service, excellent packing. What more to say ...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
A large choice of Japanese tea boxes, each one more beautiful than the other, which I have chosen. Just a small drawback. I chose a metal KANTARO SHIKI model in which there is not a first lid to open the box and a second one to contain the tea but only one lid as for the classic tea boxes. It would be interesting to have for each box a picture of the opened box to see how the opening is done or at least a detailed description of it: double lid or single lid. I am delighted with my boxes which arrived in just over a day. The aesthetics are impeccable and in the image of the Japanese finesse that we find in the tableware and the refined Japanese fabrics for example. In addition to their usefulness to keep tea, they are beautiful decorative objects.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
I was looking for a quality product, authentic and refined, I was served by the Iwachu teapot.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
Fast shipping, very good product, many thanks. See you soon for a next order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
great!
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Staffan S.
Rating: 5 out of 5
following a purchase from 22/11/2021
No complaints, delivery as expected.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Fast shipping and very well packaged products. Nice set
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pierre C.
Rating: 5 out of 5
following a purchase from 26/08/2021
Japanese quality product and fast and serious delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
A real meeting with products of very high quality and a human contact available and rich in advice. C goggiola
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Beautiful mug, very well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/08/2021
nothing to add, everything is perfect. Including the deadlines.
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Laurent H.
Rating: 5 out of 5
following a purchase from 11/07/2021
No problems. Fast and good packaging.
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M
mraasch
Rating: 5 out of 5
Everything went very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
Everything went very well
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sandrinemussard33
Rating: 5 out of 5
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Very good
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M
mcornet
Rating: 5 out of 5
Service 100% conforme
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