Customer reviews of Senup

Lack of choice in plastic panties.

Good site, however, flimsy packing boxes re-scotched by the carrier, and do not order the Nateen brand. The protections of disintegrate completely, there are granules of absorbing gel everywhere

well, order arrived on time but not entitled to my 5 euros discount, reason first time, not valid second time, I had to be reminded

This time, the packages of diapers were not as well packed as the previous time.

Delivery according to the order made in a satisfactory time.

Satisfied on the whole. However, I must point out a small error without great importance in my case, having ordered Nateen Flexi Maxi Medium I received Nateen Flexi Maxi Large ... Excuse the little!

High transportation costs

The only drawback is that the delivery was made quickly but on another point than the one requested. On the other hand on this point of withdrawal the staff was competent and helpful.

Small problem with the internet. but excellent delivery by DPD. THANKS

delivery times respected

The delivery time is respected every time, I order them for my grandfather. The price is correct, nothing to say.

site not clear at all.average price better elsewhere.for the delivery null the driver GLS could not deliver on the date agreed because supposedly the address was incorrect.change carrier.

Good service, good reactivity

Very good as usual, BUT, I had placed this same order on March 13, 2020, and it had to be canceled and refunded following the refusal of the DPD carrier to deliver at the beginning of the containment ... I then helped myself locally for a small quantity. When July 22 I placed my order, I was still disappointed that Senup applies a price increase of 2.5%, without making the commercial gesture of applying the price in effect in March (following the cancellation which was not my fault)

Well

I am not a specialist so I abstain

Hello, very good site and especially very responsive, many choices and very correct prices, I put only 4 stars because the deliveryman today was not friendly at all or even incorrect (young deliveryman) Sincerely

Compliant RAS

well

Fast delivery and the items give us full satisfaction.

Like sometimes some discount lpp on

Fast order and delivery as well!

Serious site, fast and reliable

Very good

Fast delivery!
Thank you

I am satisfied with the products purchased but the delivery time was very long

satisfactory product

The navigation on the site is rather difficult because it is not easy to find your way around the use of the products. There should be an explanation on a specific page specifying the difference between mobile diaper, anatomical protection, anatomical layer .... It would also be necessary to specify the dimensions of the product which are not specified.
The arrival of the products is random, the delays are sometimes very long due to stock shortages and there is no warning. You have to call to solve these problems. So you have to be available to do it. The interlocutors are charming, but the problem remains the same for us users. The follow-up is rather random, it seems that emails warn but not always. Maybe a handling error.... Apart from this fact no errors in the ordered products. So positive and negative.

a part is broken (big screw), we called your service who told us that they were sending the part back ....... We never received it.

fast and compliant delivery

Package delivered in bulk and thrown over my fence.

Delivery time a little long.

Fast and compliant

Fast shipping in a very good packaging but the shipping price is a bit expensive for my taste.

Very good price and fast delivery despite a delivery company that leaves something to be desired

Nothing to report

Fast delivery, despite the confinement

I am very pleased with the service and the quality of the product.

satisfied with the shipment, except that the delivery man left it in front of the door of the building, fortunately I came down quickly to get it.

good preparation of the package, maybe a little more tape on the top of the box