Customer reviews of Senup

9,5 /10

Based on 7 978 published reviews

5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

Reviews 2 and 4 stars

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Acheteur Vérifié

Published on 06/06/2018 à 12h53 following a purchase from 30/05/2018

Fast and efficient site Too bad that the reception is accompanied by 4 to 6 e-mails on the same subject

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Acheteur vérifié

Published on 26/05/2018 à 16h21 following a purchase from 11/05/2018

Valid prodotti, alta professionalità ed anche un pizzico di gentilezza!!! What more could you ask for?

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Acheteur Vérifié

Published on 25/05/2018 à 21h58 following a purchase from 19/03/2018

no problem

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Acheteur Vérifié

Published on 24/05/2018 à 09h00 following a purchase from 14/04/2018

The site is very well done.
When you need information via this site, quick and precise answer.
On the other hand it is necessary to specify certain information for the delivery and that that appears in the good place of the delivery...

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Acheteur Vérifié

Published on 24/05/2018 à 08h02 following a purchase from 22/03/2018

Order arrived on time and well packaged but insist more on the sizes because for my part the turn of the glasses chosen is too small because it must take into account the hair of the person

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Acheteur Vérifié

Published on 23/05/2018 à 16h07 following a purchase from 12/04/2018

conforms to my order. Nothing to report

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Acheteur Vérifié

Published on 23/05/2018 à 16h05 following a purchase from 18/03/2018

very good

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Acheteur Vérifié

Published on 23/05/2018 à 15h00 following a purchase from 30/03/2018

Easy order, delivered on time, in perfect condition.

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Acheteur vérifié

Published on 14/05/2018 à 22h38 following a purchase from 09/04/2018

Effective

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Acheteur vérifié

Published on 14/05/2018 à 18h39 following a purchase from 29/04/2018

good,

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Acheteur vérifié

Published on 14/05/2018 à 08h12 following a purchase from 28/04/2018

4* because I did not receive the delivery notice from colissimo although the order was delivered

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Acheteur vérifié

Published on 19/04/2018 à 15h17 following a purchase from 04/04/2018

well

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Acheteur Vérifié

Published on 17/04/2018 à 19h49 following a purchase from 09/03/2018

very good order sent super fast

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Acheteur Vérifié

Published on 12/04/2018 à 16h48 following a purchase from 09/01/2018

A slight Pb at delivery 1 of the boxes a little damaged ... but perfect for the timing just mini service for the 2 samples requested for testing ....

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Acheteur Vérifié

Published on 12/04/2018 à 15h55 following a purchase from 24/02/2018

Very good

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Acheteur vérifié

Published on 04/04/2018 à 13h46 following a purchase from 19/03/2018

Serious site with probably the best prices on the market.

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Acheteur vérifié

Published on 03/04/2018 à 11h35 following a purchase from 19/03/2018

fast delivery, good prices

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Acheteur vérifié

Published on 18/03/2018 à 19h53 following a purchase from 03/03/2018

Well

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Acheteur Vérifié

Published on 18/03/2018 à 01h11 following a purchase from 15/02/2018

not always easy to find the page allowing to make the order without searching

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Acheteur Vérifié

Published on 16/03/2018 à 04h25 following a purchase from 08/02/2018

bad packaging, cardboard all crushed fortunately the product (layers), are not fragile. Delivery time corect.

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Acheteur Vérifié

Published on 15/03/2018 à 09h16 following a purchase from 09/02/2018

nothing to say well.

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Acheteur Vérifié

Published on 15/03/2018 à 06h46 following a purchase from 08/02/2018

one-time

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Acheteur Vérifié

Published on 14/03/2018 à 14h23 following a purchase from 02/02/2018

Very slow shipping

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Acheteur vérifié

Published on 01/03/2018 à 16h03 following a purchase from 14/02/2018

only reproach the wait between the order and the reception of the product

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Acheteur Vérifié

Published on 27/02/2018 à 19h07 following a purchase from 05/02/2018

good value for money

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Acheteur Vérifié

Published on 27/02/2018 à 16h37 following a purchase from 31/01/2018

package delivered late

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Acheteur Vérifié

Published on 22/02/2018 à 11h06 following a purchase from 02/01/2018

A site that met my needs.

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Acheteur Vérifié

Published on 20/02/2018 à 10h30 following a purchase from 21/01/2018

Easy and explicit search.

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Acheteur Vérifié

Published on 20/02/2018 à 07h48 following a purchase from 27/01/2018

Very good products. The delivery time was just a little long.

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Acheteur Vérifié

Published on 19/02/2018 à 14h10 following a purchase from 23/01/2018

very good

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Acheteur Vérifié

Published on 19/02/2018 à 12h59 following a purchase from 28/01/2018

Nothing to complain about. Good site.

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Acheteur Vérifié

Published on 19/02/2018 à 12h29 following a purchase from 29/01/2018

Well

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Acheteur Vérifié

Published on 19/02/2018 à 12h23 following a purchase from 23/01/2018

reagent

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Acheteur vérifié

Published on 19/02/2018 à 07h09 following a purchase from 04/02/2018

The carrier took 10 days to deliver the package.

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Response from Senup Published on 19/02/2018

Hello, unfortunately you are not the only one in this case.
Indeed, the carriers have accumulated a lot of delays due to the snowfall and it took them more than a week to reabsorb these delays. Here is the answer of our carrier: "We are here in a case of force majeure, not in the case of an operational fault." We remain at your disposal for any further information. Sincerely, Frédéric Demesmaeker, Smartlifetime Customer Service.

Acheteur Vérifié

Published on 18/02/2018 à 19h49 following a purchase from 14/01/2018

Simple and fast, I recommend this site and the products offered.

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Acheteur vérifié

Published on 16/02/2018 à 06h43 following a purchase from 28/01/2018

very accurate information Fast delivery

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Acheteur vérifié

Published on 14/02/2018 à 14h18 following a purchase from 28/01/2018

The perfect does not exist, so that's good. If the opportunity arises, I would recommend this site

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Acheteur vérifié

Published on 14/02/2018 à 13h41 following a purchase from 29/01/2018

ras.

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Acheteur Vérifié

Published on 13/02/2018 à 15h25 following a purchase from 17/01/2018

impeccable, fast service even in our small village of the high var

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Acheteur Vérifié

Published on 09/02/2018 à 12h00 following a purchase from 06/12/2017

Good, too bad the filters don't remember when you go back (you have to re-select size, brand, ...) each time.

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