Customer reviews of Senup

R

Renée V.

Rating: 4 out of 5

Published on 25/07/2023 à 09h04 following a purchase from 02/07/2023

All in good time.

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G

Géraud R.

Rating: 4 out of 5

Published on 05/07/2023 à 11h58 following a purchase from 26/06/2023

Item arrived as ordered and in good condition

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Jacques U.

Rating: 4 out of 5

Published on 05/07/2023 à 10h04 following a purchase from 23/06/2023

satisfied with prices and delivery

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Micheline C.

Rating: 4 out of 5

Published on 30/05/2023 à 05h08 following a purchase from 21/05/2023

Delivery as ordered and on time.

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Annie E.

Rating: 4 out of 5

Published on 25/05/2023 à 09h45 following a purchase from 03/04/2023

very good diapers delivered quickly i recommend

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JEAN-FRANCOIS N.

Rating: 4 out of 5

Published on 12/05/2023 à 05h55 following a purchase from 27/04/2023

No problem with this very simple order; Experience to be repeated.

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Laura G.

Rating: 4 out of 5

Published on 09/05/2023 à 14h59 following a purchase from 02/05/2023

Good... I'm sorry that you can't pay in installments for a large quantity.

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Colette T.

Rating: 2 out of 5

Published on 03/05/2023 à 18h31 following a purchase from 21/04/2023

I have reservations, because the box I received was all torn open!

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MOHAMED S.

Rating: 4 out of 5

Published on 25/04/2023 à 15h50 following a purchase from 18/04/2023

Good goods and good delivery

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Marie Josèphe G.

Rating: 4 out of 5

Published on 24/04/2023 à 15h33 following a purchase from 13/04/2023

I regret that the delivery was paid in relay point for more than 100€ of purchase

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Response from Senup Published on 25/04/2023

Salve signora
La ringraziamo per aver dedicato del tempo a condividere la sua esperienza di acquisto sul nostro negozio Senup.
Per la Francia, la consegna in un punto di smistamento è offerta a partire da 100 € con UPS Access Point ma non con DPD Pickup.
Restiamo a sua disposizione e le auguriamo un'ottima giornata.
Auguri,
Il negozio Senup

J

Jean-Pierre P.

Rating: 4 out of 5

Published on 20/04/2023 à 19h22 following a purchase from 08/04/2023

Perfect but for the quantity ordered, the shipping costs could have been offered

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Marie-Thérèse N.

Rating: 4 out of 5

Published on 12/04/2023 à 17h11 following a purchase from 28/03/2023

Nickel no problem

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S

Simonne J.

Rating: 4 out of 5

Published on 04/04/2023 à 20h50 following a purchase from 18/03/2023

Products in accordance with the order left reative and delivery very good.that positive.continue

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DANIEL R.

Rating: 4 out of 5

Published on 02/04/2023 à 09h03 following a purchase from 17/03/2023

satisfied with the product, smooth delivery

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Daniel J.

Rating: 2 out of 5

Published on 30/03/2023 à 19h21 following a purchase from 14/03/2023

After 8 days of testing, the NATEEN pants (7 G) proved to be much less waterproof than the TENA (8).

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E

Elodie Z.

Rating: 4 out of 5

Published on 29/03/2023 à 17h50 following a purchase from 14/03/2023

The delivery was long Tena diapers are either too small in size S or too large in M

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J

Jean H.

Rating: 4 out of 5

Published on 28/03/2023 à 19h08 following a purchase from 10/03/2023

Top as usual

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Michel T.

Rating: 4 out of 5

Published on 05/03/2023 à 16h35 following a purchase from 19/02/2023

Hello everything is fine except the address not good

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F

Francoise B.

Rating: 4 out of 5

Published on 05/03/2023 à 16h13 following a purchase from 01/02/2023

Except for receiving BB diapers no problem but my order took longer than a normal order otherwise nothing to say.have a catalog of your supplies? Thanks in advance.

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V

valentin G.

Rating: 4 out of 5

Published on 03/03/2023 à 19h43 following a purchase from 07/02/2023

Top as always

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Daniel M.

Rating: 4 out of 5

Published on 03/03/2023 à 15h17 following a purchase from 14/02/2023

Hello, the delivery arrived 8 days later, and yet I used a spontaneous transfer in the morning very early. The previous orders arrived quite early.

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Deborah U.

Rating: 4 out of 5

Published on 03/03/2023 à 14h50 following a purchase from 25/01/2023

I am happy with the site, the service I did not put 5 stars because of the price increase!

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ida C.

Rating: 2 out of 5

Published on 03/03/2023 à 12h35 following a purchase from 16/02/2023

I paid to get 10 packages of MoliMed for men and received only 2 My judgment is negative

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Response from Senup Published on 08/03/2023

Good morning, We noticed your negative review regarding your experience on our Smartlifetime shop. We are sorry but after checking, we realized that there was a confusion due to the communication recorded by you when you made your payment by bank transfer. In fact, you put a communication that corresponds to another order placed by you that refers to two packages of hartmann molimed for men active. We do as soon as possible to ship the missing 8 packages. Sincerely, Smartlifetime customer service.

I

ida C.

Rating: 2 out of 5

Published on 03/03/2023 à 12h35 following a purchase from 16/02/2023

I paid to get 10 packages of MoliMed for men and received only 2 My judgment is negative

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Response from Senup Published on 09/03/2023

Thank you I am waiting for the eight parcels

V

Vanessa T.

Rating: 4 out of 5

Published on 23/02/2023 à 08h10 following a purchase from 07/02/2023

Very good site

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Philippe S.

Rating: 4 out of 5

Published on 21/02/2023 à 12h04 following a purchase from 06/02/2023

The website is very slow when you validate an action. At the beginning it is very surprising, we wonder if there is not a bug.

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Mirjam R.

Rating: 4 out of 5

Published on 20/02/2023 à 17h16 following a purchase from 05/02/2023

Initially the package was lost with the carrier, but after contacting Your company, still sent and delivered

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G

Gilbert R.

Rating: 4 out of 5

Published on 15/02/2023 à 20h19 following a purchase from 31/01/2023

could be easier.

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monique B.

Rating: 4 out of 5

Published on 08/02/2023 à 11h06 following a purchase from 16/01/2023

Fast delivery

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joel D.

Rating: 4 out of 5

Published on 03/02/2023 à 17h24 following a purchase from 09/01/2023

hello, you should make discounts by quantity

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Response from Senup Published on 06/02/2023

Hello, Thank you for taking the time to give us your feedback. Regarding quantity discounts, that's exactly what we already do. We offer a sliding scale of prices when you buy by lot. You can select the packaging of your choice in the drop-down menu "Packaging" to benefit from a discount ranging from 5 to 10% depending on the lot chosen. We remain at your disposal for any further information. Sincerely, The Senup team

M

Marie Thérèse L.

Rating: 4 out of 5

Published on 26/01/2023 à 14h43 following a purchase from 11/01/2023

I make a reproach: I order by carton and I often make an order of several cartons but at the time of the delivery I find myself with a number of carton which does not correspond because there was a regrouping in only one carton. This is complicated to verify the accuracy of the order, please let us know when you make a grouping of several in one.

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JEAN T.

Rating: 4 out of 5

Published on 19/01/2023 à 07h44 following a purchase from 03/01/2023

nothing to add

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mireille M.

Rating: 4 out of 5

Published on 17/01/2023 à 11h21 following a purchase from 02/01/2023

always satisfied with the product but a hitch with the delivery by DPD which did anything and did not respect its contract this time

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F

François L.

Rating: 4 out of 5

Published on 12/01/2023 à 16h45 following a purchase from 09/12/2022

Good except for the delivery. The 80 year old delivery man refused to put the packages at my door. They stayed in the back of the truck, while he continued to tidy up the inside of the van.

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Simone D.

Rating: 4 out of 5

Published on 10/01/2023 à 22h26 following a purchase from 02/12/2022

After asking for advice from a salesman by phone, and then ordering on site, as usual I am very satisfied with the professional side of this company. Both on the site and at the counter...

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D

Daniel M.

Rating: 4 out of 5

Published on 10/01/2023 à 18h52 following a purchase from 05/01/2023

See below.

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Marie-Thérèse N.

Rating: 4 out of 5

Published on 10/01/2023 à 12h03 following a purchase from 08/12/2022

Good for the order and delivery.

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DANIEL R.

Rating: 4 out of 5

Published on 17/12/2022 à 10h42 following a purchase from 17/11/2022

Well, no problem to report.

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Monique L.

Rating: 4 out of 5

Published on 16/12/2022 à 18h26 following a purchase from 14/11/2022

delivery problem

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C

CLAUDE F.

Rating: 4 out of 5

Published on 06/12/2022 à 17h50 following a purchase from 21/11/2022

excellent service, deadlines met Very good.

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