Customer reviews of SEVIRA KIDS

9,5 /10

Based on 3 452 published reviews

5 2 756 80% 4 536 16% 3 119 3% 2 21 1% 1 20 1%

Summary of reviews

The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.

Reviews 1 and 4 stars

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Acheteur Vérifié

Published on 29/12/2019 à 14h01 following a purchase from 19/12/2019

Very satisfied with the products and fast delivery

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Acheteur Vérifié

Published on 16/12/2019 à 20h06 following a purchase from 30/11/2019

Fast shipping

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Acheteur Vérifié

Published on 09/12/2019 à 10h38 following a purchase from 25/11/2019

nickel

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Acheteur Vérifié

Published on 02/12/2019 à 20h19 following a purchase from 22/11/2019

Quality products and fast delivery.

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Acheteur Vérifié

Published on 27/11/2019 à 09h05 following a purchase from 12/11/2019

The site is easy to search for what you want. Delivery was fast

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Acheteur Vérifié

Published on 25/11/2019 à 13h23 following a purchase from 14/11/2019

Good, fast

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Acheteur Vérifié

Published on 24/11/2019 à 19h50 following a purchase from 14/11/2019

Easy item search, no worries about ordering.
Very fast delivery, within 3 days

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Acheteur Vérifié

Published on 22/11/2019 à 00h19 following a purchase from 10/11/2019

Interesting products, fast delivery.

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Acheteur Vérifié

Published on 21/11/2019 à 13h24 following a purchase from 08/11/2019

Very good quality products, but a little expensive. The delivery time is short. I've never had any problems. Very good comforter for my baby's colic. The warmth keeps for a long time. I was looking forward to ordering.

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Acheteur Vérifié

Published on 04/11/2019 à 12h50 following a purchase from 23/10/2019

well explained

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Acheteur Vérifié

Published on 28/10/2019 à 07h30 following a purchase from 16/10/2019

Shipment on time, product quality top-notch, but the site lacks filters to find what you're looking for more quickly, especially for sizes.

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Acheteur Vérifié

Published on 25/10/2019 à 11h23 following a purchase from 11/10/2019

Nothing to report

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Acheteur Vérifié

Published on 14/10/2019 à 19h01 following a purchase from 03/10/2019

Well-designed site, choice of products and fast delivery.
Small downside: fabrics are not available in complete collections.

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Acheteur Vérifié

Published on 12/10/2019 à 16h36 following a purchase from 01/10/2019

Fast delivery

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Acheteur Vérifié

Published on 11/10/2019 à 14h12 following a purchase from 30/09/2019

The order is of very good quality, very good products. I'm not giving it 5 stars because I asked for gift-wrapping for the order, which was very bad: the paper was ruined and completely torn in the wrapping, barely stuck together by a few pieces of tape without folding... 5euros to avoid the hassle and in the end... I still had to do it myself so as not to look ridiculous giving it as a present. Otherwise, I recommend it for its quality and speed.

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Acheteur Vérifié

Published on 21/09/2019 à 17h10 following a purchase from 20/08/2019

Fast delivery

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Acheteur Vérifié

Published on 20/09/2019 à 17h58 following a purchase from 09/09/2019

5 stars for shipping times, but no information on possible tours. Which means that I'm left with an article that I find moderately appealing.

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Acheteur Vérifié

Published on 09/09/2019 à 16h03 following a purchase from 29/08/2019

Quality products

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Acheteur Vérifié

Published on 25/08/2019 à 12h38 following a purchase from 14/08/2019

good overall

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Acheteur Vérifié

Published on 24/08/2019 à 14h00 following a purchase from 14/08/2019

Well-constructed Easy navigation

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Acheteur Vérifié

Published on 21/08/2019 à 18h01 following a purchase from 11/08/2019

Fine

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Acheteur Vérifié

Published on 19/08/2019 à 12h52 following a purchase from 09/08/2019

Very good site, I recommend

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Acheteur Vérifié

Published on 25/07/2019 à 12h35 following a purchase from 13/07/2019

The site is very well done

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Acheteur Vérifié

Published on 17/07/2019 à 12h39 following a purchase from 07/07/2019

Good.

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Acheteur Vérifié

Published on 12/07/2019 à 07h14 following a purchase from 01/07/2019

Package well packed and quickly received

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Acheteur Vérifié

Published on 20/06/2019 à 15h20 following a purchase from 10/06/2019

Very disappointed with my purchase because I didn't think I had bought the wrong sleeping bag... However, as there's only a photo of the closed sleeping bag as a description, it's impossible to know if it's the right model I ordered... I would have preferred an evolving sleeping bag (with something to put the child in) and not a simple enmaillotage sleeping bag. At the price of the product, the site could at least put photos of the inside of the sleeping bags!

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Response from SEVIRA KIDS Published on 20/06/2019

Dear Madam, Despite the care taken in the writing and illustration of our Catalogue, as well as the availability of our Customer Service, we are sincerely sorry that you were unable to select the reference corresponding to your expectations.
On our Online Shop there are 4 models of swaddling sleeping bags, each carefully classified in its own category. Among the Multipurpose Collection are the "classic" and the "reversible" like the Stella model you've ordered.
The descriptive sheets in our Online Catalogue are specifically detailed so that Parents have all the information they need to make their choice according to their budget and preferences. Also, for the Stella model, which is a reversible model, the photos in our Catalogue show the 2 sides as well as the inside, because once opened, the reversible swaddling sleeping bag is ideal as a playmat or extra blanket. There is no such thing as a reversible sleeping bag, as the inside pocket cannot be turned inside out. In addition to the written and visual catalog description, our F.A.Q. section details the differences between each category of swaddling sleeping bag https://www.sevirakids.com/content/2-questions-frequentes. We are sorry that you were unable to read this information before making your choice. We hope you enjoy using your sleeping bag and remain at your disposal for any further information or exchange requests in accordance with our General Terms and Conditions of Sale. Sincerely, Sevira Kids Customer Service.

Acheteur Vérifié

Published on 03/06/2019 à 19h17 following a purchase from 23/05/2019

fast shipping

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Acheteur Vérifié

Published on 13/05/2019 à 07h25 following a purchase from 01/05/2019

Order made for a gift, delivery to another address is planned but not to another name, I was obliged to put the name in company, it happened it is the essential but you will have to modify it.

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Acheteur Vérifié

Published on 10/05/2019 à 19h16 following a purchase from 29/04/2019

I didn't browse the site because I had a direct link to the article that appeared on a birth list.

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Acheteur Vérifié

Published on 20/04/2019 à 13h04 following a purchase from 10/04/2019

ongoing dispute over the size of baby clothes, bad faith on the part of the seller who does not want to cover the cost of returns

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Response from SEVIRA KIDS Published on 23/04/2019

Dear Madam, We are sincerely sorry that your order does not fully meet your expectations, despite the quality of our Collections that you mention in your review. As we are unable to accede to your request to keep these items free of charge, and following our numerous exchanges, we would ask you to kindly return any items you do not wish to keep as stipulated in the GTC. Thank you in advance for your kindness and see you soon. Sevira Kids Customer Service.

Acheteur Vérifié

Published on 12/04/2019 à 21h36 following a purchase from 01/04/2019

Very fast and efficient

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Acheteur Vérifié

Published on 03/04/2019 à 21h51 following a purchase from 23/03/2019

Received quickly - great quality

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Acheteur Vérifié

Published on 31/03/2019 à 22h01 following a purchase from 09/03/2019

Beautiful products for babies.

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Acheteur Vérifié

Published on 26/03/2019 à 10h13 following a purchase from 14/03/2019

Very suitable site

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Acheteur Vérifié

Published on 24/03/2019 à 09h11 following a purchase from 12/03/2019

Very fast delivery. I was disappointed to realize that the pacifier had a very pronounced taste of plastic. I thought I was buying a health-friendly item (like most products sold).

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Acheteur Vérifié

Published on 21/03/2019 à 19h28 following a purchase from 09/03/2019

Due to lack of stock, I was unable to order the item I wanted. No other site selling this brand had it.

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Acheteur Vérifié

Published on 17/03/2019 à 13h11 following a purchase from 07/03/2019

Pleasant to consult

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Acheteur Vérifié

Published on 10/03/2019 à 19h27 following a purchase from 26/02/2019

order received as agreed

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Acheteur Vérifié

Published on 10/03/2019 à 11h10 following a purchase from 22/02/2019

Very good site

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Acheteur Vérifié

Published on 04/03/2019 à 15h46 following a purchase from 21/02/2019

Clear and precise

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