Customer reviews of SEVIRA KIDS

9,5 /10

Based on 3 452 published reviews

5 2 756 80% 4 536 16% 3 119 3% 2 21 1% 1 20 1%

Summary of reviews

The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.

Reviews 1 and 4 stars

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Acheteur Vérifié

Published on 18/06/2018 à 13h16 following a purchase from 07/06/2018

Very good service, very good delivery time

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Acheteur Vérifié

Published on 18/06/2018 à 08h29 following a purchase from 05/06/2018

The fluidity of the site can be improved I stumbled upon the evolving coverage

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Acheteur Vérifié

Published on 16/06/2018 à 18h25 following a purchase from 02/06/2018

Very good customer service

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Acheteur Vérifié

Published on 15/06/2018 à 05h29 following a purchase from 12/05/2018

Nothing but good news: good quality, attractive and original product and fast delivery.

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Acheteur Vérifié

Published on 12/06/2018 à 18h56 following a purchase from 31/05/2018

Nice and easy

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Acheteur Vérifié

Published on 08/06/2018 à 13h51 following a purchase from 26/05/2018

Super

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Acheteur Vérifié

Published on 08/06/2018 à 13h46 following a purchase from 24/05/2018

Very well done site, fast and reliable seller

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Acheteur Vérifié

Published on 04/06/2018 à 12h16 following a purchase from 20/05/2018

Products conform to the products presented on the site. The products are original

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Acheteur Vérifié

Published on 29/05/2018 à 14h17 following a purchase from 17/05/2018

Very nice site with many articles, very good layout, easy to use.

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Acheteur Vérifié

Published on 25/05/2018 à 13h10 following a purchase from 09/05/2018

Site with plenty of choice. However, I was disappointed with the delivery. Mail received that the order was shipped but when I went on the link to see the order tracking I needed the tracking number that I had not received so impossible to know where my package was ... I had to call customer service who did a search and told me it would arrive the same day. In fact, 1 hour later, the deliveryman rang the bell while I went downstairs to open the parcel (I was 9 months pregnant). The deliveryman was in the process of forcing the box to fit into the letterbox, so the box was damaged. Just the small inconvenience of not being able to track the parcel, but apart from that, customer service was very friendly and responsive.
Thank you very much.

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Acheteur Vérifié

Published on 20/05/2018 à 14h21 following a purchase from 07/05/2018

Thank you Too bad there's no delivery to l'huile de la Réunion.

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Acheteur Vérifié

Published on 17/05/2018 à 14h16 following a purchase from 04/05/2018

easy to order, fast delivery, perfect packaging

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Acheteur Vérifié

Published on 15/05/2018 à 20h00 following a purchase from 04/05/2018

A real little cocoon of softness for my 1-month-old chick. She's no longer lost in her big bed with bars and falls asleep peacefully!

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Acheteur Vérifié

Published on 15/05/2018 à 12h54 following a purchase from 28/04/2018

ordered on friday and delivered on tuesday ... nothing to say I had no problem

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Acheteur Vérifié

Published on 15/05/2018 à 12h51 following a purchase from 01/05/2018

for my marine themed bedroom i finally found a store with nice products

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Acheteur Vérifié

Published on 13/05/2018 à 14h51 following a purchase from 01/05/2018

Très jolie tour de lit sa donne un super rendu au lit de mon bébé ,le seul bémol sont les cousins pas aussi rembourrés comme dans la photo,j'étais obligé de les garnis plus pour avoir une belle finition à la fin c'est vraiment jolie !!!

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Acheteur Vérifié

Published on 12/05/2018 à 16h12 following a purchase from 29/04/2018

Order conformed to my request. Fast delivery.

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Acheteur Vérifié

Published on 10/05/2018 à 14h37 following a purchase from 28/04/2018

Ordered for my graco mirage plus. Superb, high-quality seat. Perfect cushion too. My princess is much more comfortable in it. I recommend it with my eyes closed.

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Acheteur Vérifié

Published on 08/05/2018 à 13h34 following a purchase from 23/04/2018

happy with my experience with you

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Acheteur Vérifié

Published on 08/05/2018 à 13h31 following a purchase from 26/04/2018

All clear at sevira kids

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Acheteur Vérifié

Published on 07/05/2018 à 21h25 following a purchase from 24/04/2018

received promptly, good quality, very affordable price

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Acheteur Vérifié

Published on 05/05/2018 à 15h38 following a purchase from 13/04/2018

no problem, nothing to report

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Acheteur Vérifié

Published on 05/05/2018 à 15h36 following a purchase from 17/04/2018

Order placed Monday, received Wednesday

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Acheteur Vérifié

Published on 05/05/2018 à 15h35 following a purchase from 17/04/2018

Nice site with a wide choice. The only drawback is that we cannot choose delivery to a collection point. If not parcel arrived quickly

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Acheteur Vérifié

Published on 23/04/2018 à 15h07 following a purchase from 11/04/2018

Delivery in 2 days, perfect packaging. Customer service not contacted

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Acheteur Vérifié

Published on 20/04/2018 à 13h39 following a purchase from 08/04/2018

my first order and certainly not my last, changing mat delivered quickly, quality product and low price.

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Acheteur Vérifié

Published on 19/04/2018 à 18h32 following a purchase from 08/04/2018

Nice

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Acheteur Vérifié

Published on 19/04/2018 à 17h36 following a purchase from 04/04/2018

delivered quickly

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Acheteur Vérifié

Published on 17/04/2018 à 14h27 following a purchase from 20/03/2018

customer service available to answer my questions

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Acheteur Vérifié

Published on 17/04/2018 à 14h23 following a purchase from 28/03/2018

no problem, available via online chat

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Acheteur Vérifié

Published on 17/04/2018 à 14h21 following a purchase from 27/03/2018

delivered in 2 days! thank you

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Acheteur Vérifié

Published on 17/04/2018 à 14h18 following a purchase from 01/04/2018

As well as being very pretty, it's also very practical. Placed on the sofa for the time being, it has enabled my baby to have a good nap in safety, as he can't roll around thanks to this cocoon.

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Acheteur Vérifié

Published on 17/04/2018 à 14h16 following a purchase from 01/04/2018

good, no problems to report

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Acheteur Vérifié

Published on 17/04/2018 à 06h45 following a purchase from 05/04/2018

Fast delivery

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Acheteur Vérifié

Published on 31/03/2018 à 22h34 following a purchase from 19/03/2018

Wide choice of baby products

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Acheteur Vérifié

Published on 31/03/2018 à 15h15 following a purchase from 19/03/2018

Site with original article design

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Acheteur Vérifié

Published on 31/03/2018 à 12h24 following a purchase from 19/03/2018

Product meets my expectations, good quality material. The cushions are quite full, giving 1 nice effect to my loulou's bed.
I recommend it.

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Acheteur Vérifié

Published on 27/03/2018 à 12h13 following a purchase from 15/03/2018

delivered quickly, quality product, thank you

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Acheteur Vérifié

Published on 25/03/2018 à 21h45 following a purchase from 12/03/2018

Good, practical products

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Acheteur Vérifié

Published on 25/03/2018 à 13h22 following a purchase from 13/03/2018

Very bad, no possibility of making an exchange, no response to emails sent, no one picks up the phone when we call. In short, avoid!!!

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Response from SEVIRA KIDS Published on 26/03/2018

Hello, Our Customer Service is at your disposal by e-mail at the following address: [email protected] The conditions of exchange and or refund are mentioned in our General Conditions of Sale, present in the links of footer of page of our Internet site.
We are currently exhibiting at a number of trade fairs, so we apologize for any inconvenience this may cause to our telephone availability. However, you can always contact us by e-mail.
We'll be happy to help you find a solution to the problem you're experiencing with your order, and will get back to you by telephone. Sincerely, The Sevira Kids Team.