Customer reviews of SEVIRA KIDS

9,5 /10

Based on 3 452 published reviews

5 2 756 80% 4 536 16% 3 119 3% 2 21 1% 1 20 1%

Summary of reviews

The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.

Reviews 2 and 4 stars

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Acheteur Vérifié

Published on 06/08/2020 à 16h54 following a purchase from 20/07/2020

Fine

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Acheteur Vérifié

Published on 04/08/2020 à 06h27 following a purchase from 01/07/2020

I appreciated the possibility of delivery overseas.

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Acheteur Vérifié

Published on 28/07/2020 à 00h10 following a purchase from 16/07/2020

Very nice site, too bad some products run out too quickly and the collections don't have more products! Fast delivery, on time. This is not my first order, and it won't be my last!

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Acheteur Vérifié

Published on 27/07/2020 à 13h19 following a purchase from 16/07/2020

Nice site, too bad it lacks descriptions for product colors, a little more precise, otherwise perfect.

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Acheteur Vérifié

Published on 23/07/2020 à 15h26 following a purchase from 11/07/2020

....

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Acheteur Vérifié

Published on 18/07/2020 à 21h40 following a purchase from 06/07/2020

Very good product

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Acheteur Vérifié

Published on 03/07/2020 à 17h41 following a purchase from 23/06/2020

Fast delivery, perfect order

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Acheteur Vérifié

Published on 29/06/2020 à 10h18 following a purchase from 02/06/2020

Good quality product but very long delivery time

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Acheteur Vérifié

Published on 23/06/2020 à 16h52 following a purchase from 28/05/2020

Very good product, but home delivery didn't work, I had to pick it up at the post office.

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Acheteur Vérifié

Published on 20/06/2020 à 19h18 following a purchase from 10/06/2020

RAS, easy to enter, but I didn't get any feedback on whether my gift had been delivered. Buyers who don't have their gifts delivered should be informed.

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Acheteur Vérifié

Published on 18/06/2020 à 16h54 following a purchase from 05/06/2020

I find this site very useful for choosing a gift, but you also have to pay for postage, which is a shame for the person giving the gift.

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Acheteur Vérifié

Published on 04/06/2020 à 17h51 following a purchase from 24/05/2020

Nice store, but a small problem with one of the items.

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Acheteur Vérifié

Published on 04/06/2020 à 14h26 following a purchase from 23/05/2020

Nothing to report

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Acheteur Vérifié

Published on 28/05/2020 à 12h55 following a purchase from 16/05/2020

Very good site

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Acheteur Vérifié

Published on 27/05/2020 à 23h43 following a purchase from 11/05/2020

The site is clear

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Acheteur Vérifié

Published on 20/05/2020 à 14h48 following a purchase from 09/05/2020

Well received all my order, the articles correspond to my expectations.... Now I just have to wait until August to try them on my princess !!!!

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Acheteur Vérifié

Published on 17/05/2020 à 16h04 following a purchase from 07/05/2020

I really like the Sévira items, but it's a shame that the site doesn't restrict the items that are visible (at least on the phone).I'll explain: Wanting to buy, for the third time, an evolving minky swaddle sleeping bag, I unwillingly ordered a minky swaddle sleeping bag. One word less and a big disappointment on receipt, as this item is of no use to me...

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Acheteur Vérifié

Published on 16/05/2020 à 09h38 following a purchase from 04/05/2020

Sevira kids makes pretty things. .

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Acheteur Vérifié

Published on 15/05/2020 à 23h10 following a purchase from 04/05/2020

I found the hedgehog nose a little dangerous but the quality of the product is very good. Thank you very much.

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Acheteur Vérifié

Published on 14/05/2020 à 21h43 following a purchase from 01/05/2020

No response from customer service

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Acheteur Vérifié

Published on 10/05/2020 à 17h39 following a purchase from 29/04/2020

Beautiful products

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Acheteur Vérifié

Published on 06/05/2020 à 15h41 following a purchase from 24/04/2020

Fine

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Acheteur Vérifié

Published on 04/05/2020 à 09h39 following a purchase from 19/04/2020

beware of the stitching on the rabbit cushion which leaves something to be desired.

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Acheteur Vérifié

Published on 02/05/2020 à 22h28 following a purchase from 21/04/2020

I discovered this brand through La Redoute, then went to the sevirakids website. And what a delight! Exceptional, innovative products. My order was delivered in record time (even though we're in an unprecedented situation). But above all, I appreciated the call from a sevirakids employee apologizing for a mistake made when I placed my order, and then not hesitating when I asked for a commercial gesture. I recommend this site.

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Acheteur Vérifié

Published on 26/04/2020 à 12h31 following a purchase from 15/04/2020

Very nice product, fast delivery despite the situation. I'm not giving it a fifth star because the product smelled of tobacco (although I can't tell if that's from production or transport).

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Acheteur Vérifié

Published on 24/04/2020 à 16h09 following a purchase from 14/04/2020

Very fast despite a period of confinement. Order conformed. Very satisfied

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Acheteur Vérifié

Published on 11/04/2020 à 14h19 following a purchase from 01/04/2020

Easy-to-use site.

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Acheteur Vérifié

Published on 10/04/2020 à 15h27 following a purchase from 31/03/2020

Fast delivery.

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Acheteur Vérifié

Published on 03/04/2020 à 10h16 following a purchase from 22/03/2020

Fast delivery.

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Acheteur Vérifié

Published on 15/03/2020 à 12h30 following a purchase from 05/03/2020

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Acheteur Vérifié

Published on 13/03/2020 à 12h48 following a purchase from 02/03/2020

Very easy to use for ordering, smooth, fast. Very fast delivery

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Acheteur Vérifié

Published on 29/02/2020 à 15h51 following a purchase from 18/02/2020

*****

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Acheteur Vérifié

Published on 10/02/2020 à 16h30 following a purchase from 31/01/2020

One of the products was replaced by another without consulting me, I'd rather wait for a restock than have a product I didn't choose. Otherwise, the other products were perfect and delivered quickly.

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Response from SEVIRA KIDS Published on 14/02/2020

Dear Madam, We would like to reiterate our apologies for the unavailability of one of our pairs of organic cotton tights at the time you placed your order. Our Customer Service department tried to contact you and left you a voice message to explain the situation before preparing the package, but our calls and messages went unanswered. In order to meet your expectations and deliver as quickly as possible, we have sent you a pair of plain tights in a color slightly different from the one you initially requested. We hope this will not affect your confidence in our Brand and wish you all the best for the future.
Thank you for your kind attention. Sincerely, Sevira Kids Customer Service.

Acheteur Vérifié

Published on 10/02/2020 à 13h57 following a purchase from 29/01/2020

I ordered two bed towers but only received one. I sent an e-mail and my complaint was quickly dealt with, including the shipping costs for the second shipment.
As for the product, the motifs are very beautiful, but I have a minor problem with the quality of the cushion inside, which I find a little thin. Overall, however, the product is very beautiful, natural and original...

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Acheteur Vérifié

Published on 30/01/2020 à 15h58 following a purchase from 19/01/2020

Everything was perfect§

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Acheteur Vérifié

Published on 24/01/2020 à 19h32 following a purchase from 13/01/2020

Just a word about delivery. It was Chronopost who delivered, except that normally it should have been against signature, and I received my order directly in my mailbox. Fortunately, it wasn't damaged. That's all there is to it. In any case I'm satisfied with my purchase and my daughter is warm and protected in her new chanceliere. Thank you

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Acheteur Vérifié

Published on 12/01/2020 à 11h18 following a purchase from 31/12/2019

Beautiful site, well presented. Pleasant to consult.

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Acheteur Vérifié

Published on 09/01/2020 à 16h45 following a purchase from 22/12/2019

very pleasant surprise, my two orders were delivered very quickly and perfectly packaged.

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Acheteur Vérifié

Published on 09/01/2020 à 08h17 following a purchase from 29/12/2019

Great product, received on time, but shipping costs a bit high.

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Acheteur Vérifié

Published on 29/12/2019 à 14h01 following a purchase from 19/12/2019

Very satisfied with the products and fast delivery

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