Customer reviews of SEVIRA KIDS

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 452 published reviews
5 2 756 80% 4 536 16% 3 119 3% 2 21 1% 1 20 1%

Summary of reviews

The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2019
Fast, perfect product. Packaging a little lege: plastic bag. Fortunately, the hole in the packaging did not affect the cocoon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2019
Great site but it's a shame that not all the products are available and for some there are no photos to show the color.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2019
Quality choice, faster delivery than expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2019
Beautiful products
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/01/2019
I have nothing to say about the site or the product, which are fine. What annoys me is that I ordered gift-wrapping, paid for it, and the wrapping was so badly done that I tore it up and made another one myself... I feel that sevirakids did not provide the expected service.
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Response from SEVIRA KIDS
Dear Sir/Madam, We are very sorry for the damage to the packaging of your order during transit.
We will, of course, reimburse you for the packaging costs and apologize once again for the inconvenience caused by this event beyond our control.
We hope this will not affect your confidence in our Brand and our Collections, and wish you a pleasant day.
Sincerely, Sevira Kids Customer Service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2019
Complete site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2018
My order was delivered very quickly and I was surprised by the delay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2018
My order was missing an item but sevirakids quickly sent me what I needed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2018
A little lost in the different types of sleeping bag, not very clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2018
Good products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2018
Too bad I didn't get the right color on the 1st try, but the return was taken care of.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
Simple well indexed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2018
Clear and pleasant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2018
Good but expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2018
Nice
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/10/2018
two item errors on the order. We sent an email to find out how to proceed using the "contact us" section.
We still haven't received a reply.
We're going to send back the items sent in error, but we're not sure we'll be able to reorder the ones we want. Otherwise, the other products are of good quality and very pretty.
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Response from SEVIRA KIDS
Hello, Our Customer Service is available to answer any request received via Chat, Messenger, Telephone, E-mail or post. Please accept our apologies if an error occurred during the preparation of your order, but we have not received any messages from you.
Return formalities are explicitly described in our online store, in the General Terms and Conditions of Sale. We remain at your disposal for any further information. The Sevira Kids Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2018
Satisfied with this product! My 3-month-old daughter feels good in it on the cosy. I recommend this product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2018
No choice of gift ideas
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2018
The site is clear. Everything is simple and straightforward.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2018
Great choice, but mobile site not up to scratch, difficult to find products...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2018
Easy navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
SATISFIED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2018
Fast shipment but postal service did not meet deadlines due to vacations.
Invoice from another person received with my parcel (confidentiality not respected).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2018
Very fast shipping and delivery! Good quality product, as shown in the photo. Can't wait to use it!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2018
Fast, efficient delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2018
Well-designed site. Easy to search. Good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2018
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2018
The site's sections don't work very well in tablettel mode.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2018
Great!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2018
Great!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
Magnificent, original, top-quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2018
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2018
Simple but attractive visuals
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2018
a little delay in delivery (Belgium)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2018
Good site, with a wide selection of items. Prices are reasonable. I really appreciated the originality of some of the items, such as the baby blanket with African motifs, a gift that I really liked.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2018
Nice original product. A small snag on the fabric
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2018
Very good service, very good delivery time
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