The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.
Very nice quality brand and fast delivery! One small detail on a product we received as a gift in another order: the pom-pom on the toiletry bag came off the first time it was used. Perhaps we should rethink the fastening.
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Marine M.
Rating: 3 out of 5
following a purchase from 10/02/2024
Hello, I've just bought the shoes, my son has only worn them once, the star on one of them is already untied...
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Gabriel P.
Rating: 4 out of 5
following a purchase from 03/02/2024
Site bien
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Melanie L.
Rating: 4 out of 5
following a purchase from 26/11/2023
I received my last order and it was great! I ordered items from the Bleuet collection. Just an improvement in terms of personalization, too bad we don't have the choice between several nicer calligraphies and more color choices in terms of threads! I recommend the items.
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ALEXANDRA S.
Rating: 4 out of 5
following a purchase from 15/01/2024
Quality item and beautiful finish. High price, even with discount, but I'm happy with my purchase, our child has a warm and cozy blanket, and I recommend it.
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Sophie V.
Rating: 3 out of 5
following a purchase from 28/12/2023
For the price, I expected a better finish on the seams, plus the fabric frays.
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Response from SEVIRA KIDS
We attach great importance to the quality of our products and to the satisfaction of our customers. Our soft toys are handmade with the greatest care, especially when it comes to finishing. We are therefore surprised and concerned to learn that the product you have received does not seem to meet our usual quality standards, particularly with regard to the seams and the fit of the fabric. We take your feedback very seriously, as it helps us to constantly improve our products and service. We would like to invite you to contact our customer service department as soon as possible. We'll be happy to look into the situation and offer you a satisfactory solution. Your experience is important to us, and we want to ensure that you are fully satisfied with your purchase. You can reach us by email or phone]and we will do our best to respond to your needs and resolve this issue as quickly as possible. We thank you for your confidence and remain at your entire disposal. Yours faithfully
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Marine G.
Rating: 4 out of 5
following a purchase from 17/12/2023
All cute items and delivered quickly! Thank you SeviraKids ️
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GISELE Y.
Rating: 4 out of 5
following a purchase from 13/12/2023
ALL CLEAR.
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Françoise & Dominique S.
Rating: 3 out of 5
following a purchase from 21/11/2023
Delayed delivery . telephone contact: promise of a small gift ....rien on arrival
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FRANCINE V.
Rating: 4 out of 5
following a purchase from 14/12/2023
Good and easy just a little complicated to pay the order
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Vanessa B.
Rating: 4 out of 5
following a purchase from 24/11/2023
Very good article I recommend. Soft and practical and a large choice of colors or personalization which is appreciable.
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isabelle A.
Rating: 3 out of 5
following a purchase from 25/10/2023
Very damaged packaging. Very unfortunate for gifts. I had to remove the boxes and make a gift without wrapping.
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Victoire M.
Rating: 3 out of 5
following a purchase from 22/10/2023
Items received compliant, a little disappointed given the prices to receive the items in plastic bags made in China ...
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CYNTHIA C.
Rating: 3 out of 5
following a purchase from 02/10/2023
One of the sensory bottles arrived with a hollow in it, which must have been a badly made vacuum, so I would have preferred another one...
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Liliane L.
Rating: 4 out of 5
following a purchase from 21/09/2023
Satisfied with the products, quick and easy delivery.
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Françoise C.
Rating: 3 out of 5
following a purchase from 28/09/2023
It's a gift from a birth list, and the site doesn't specify a delivery address different from the billing address! I live in the Nantes region (44) and the recipient is in Gap (05), so although the delivery is free, I'm going to have to pay for redelivery.
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Lea M.
Rating: 4 out of 5
following a purchase from 03/09/2023
Quality product as described. Not very wide range of relay point locations available, but fairly fast delivery. I would recommend
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Yasmine M.
Rating: 3 out of 5
following a purchase from 09/09/2023
Impossible to finalize payment on my phone, site not totally responsive unfortunately.
Very good product but the naviga6on on the website is not great!
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Sandrine K.
Rating: 3 out of 5
following a purchase from 28/08/2023
2.90 for the wrapping... with more than basic gift paper crumpled by the journey, it's average!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2023
Delivery time not respected would deserve to improve on the communication with the customer because to get the information I had to call
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2023
It was for a gift, good quality items obviously though a bit expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2023
Magnificent article which embellishes the decoration of the guest room and child's room. However, the accessory bought in addition to the needle pump to inflate the hot-air balloon does not work ...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/02/2023
Your site doesn't clearly differentiate between billing and delivery addresses.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2023
the site is well built, prices a little high so more promos would be welcome once in a while to switch to purchase, customer service impeccable bravo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2023
Order received on time, very good quality, the recipients of these orders are very happy. One star less for the price which is a bit expensive and produced in Turkey.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2023
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2022
Just right
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2022
Nothing to report concerning the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2022
I am satisfied with my last order. I recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2022
Fast delivery, top.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2022
Good product but the price of delivery in the DOM is too high. Too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Order taken easily on the site. Correct delivery time in relay point
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2022
I had not understood that the parcel would be delivered by MONDIAL RELAY. Initially, the message was put in the trash and I was worried about receiving the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2022
Very practical product for cradling baby in his cosy etc.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2022
Fast delivery and the cuddly toy looks good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2022
The product took a little longer to arrive than indicated on the site, but not much. The packaging protected the contents well and a small sample gift was included with my purchase. I think that everything worked well with this order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2022
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2022
Super-fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2022
The price of delivery is a little high and could be improved.
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