Customer reviews of SEVIRA KIDS

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 452 published reviews
5 2 756 80% 4 536 16% 3 119 3% 2 21 1% 1 20 1%

Summary of reviews

The store consistently delivers on product quality, with many items described as fast, careful shipping and exactly matching descriptions or photos, including fabrics, colors, and designs. Customers highlight reliable delivery speed, easy ordering, and strong after-sales support, with several noting rapid responses from the team and helpful assistance. The shopping experience is described as easy to navigate, with a wide range of beautiful products and multiple orders expressing repeated satisfaction and loyalty. Overall, customers praise the reliability, quality, and courteous service that enhances gifting moments and daily use.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2021
Very good site and a wide choice plus French manufacture I love it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2021
Super compliant with my order and less expensive than other sites. I take off one star for the delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2021
super product, I bought the compartmentalized plates! good product! but I find that the shipping costs are much too high!!! and my plates are expensive too!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/08/2021
Wide choice perfect delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2021
Very pleasant site to visit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
I didn't have to surf the site because I already had the link, but everything went smoothly! And I salute the fast shipping!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/07/2021
Nice products, but not much choice in terms of clothing, and above all a misleading product description, at least for the so-called tactile nightlight. The nightlight is very pretty but in no way tactile, whereas the description really emphasizes this quality. This was very disappointing and led to a loss of confidence in the brand. Especially as the complaint was handled in a very standard way and so far no refund has been received...
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Response from SEVIRA KIDS
Thank you for taking the time to contact us regarding your order. We sincerely apologize for the inconvenience caused by this technical problem and have informed the manufacturer as soon as you have returned the product. We would also like to confirm that we have processed your refund. Please do not hesitate to contact us if you have any further questions. We wish you a pleasant day. Sevira Kids customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2021
Fast delivery and quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2021
Satisfied with my order, fast delivery, small concern with some object missing mes à etais quickly resolved I recommend this site for sure I would even recommend from here peux.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2021
The search on the site could be made easier, and the girl/boy distinction is useless and made me waste time... Finally, when I received the parcel, I would have preferred there to be less plastic.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2021
Good quality, fast delivery, good site for babies! I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2021
like many, correct but nothing exceptional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
Very satisfied. Product conforms to my expectations and delivery time respected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2021
Good, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2021
I had a bit of trouble ordering because I wasn't comfortable ordering through this system. I'm of the buy-in-store generation. It's for a birth gift that I found very cute.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2021
It was easy to place the order, the product complied, but there was a problem with the delivery because I was never informed of the delivery at the relay point. If I hadn't called, my parcel would have left.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2021
ALL CLEAR.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/04/2021
A lot of interesting things, but I find the quality of the items really not great. I've ordered from the site 3 times now, but each time I've been disappointed by the quality. So I won't be ordering again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2021
Great site, fast delivery, very pleasant service, very very pretty and good quality item. However, delivery to Reunion Island is excessive: €25 delivery charge + €40 customs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Pleasant site, fast order processing and on-time delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
Optimized shopping cart site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2021
Efficient order, very good service and fast. I needed various information and your staff were responsive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2021
Good order tracking. Good quality items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2021
A bit expensive and not much promotion, too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
very original and beautiful products, but a little expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2021
Nothing to say excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2021
Fast delivery, well-packaged parcel.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2020
Clear, easy-to-use site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2020
It's a birth gift for 2 months from now, so it hasn't been tested yet. Otherwise for me the package is fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2020
Well-designed site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Everything was perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
Enjoy your visit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2020
Beautiful product proposals, clear information on product availability... Fast delivery/receipt.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2020
The nightlight is very pretty, but the description advertised a touch-switch function to enable children to operate it. But this is not the case: there are only on, off and 15-minute settings, and the switch is too complicated for children to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2020
Good The only problem was the billing and delivery address, which I couldn't separate.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
I had a little trouble finding the sleeping bag part.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Fast delivery Great handwritten note from the team Products seem to be of good quality A little too much plastic for my taste though :/ One mistake on a product (a bodysuit size birth instead of 1-3 months)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
5 out of 5 for the shipment, which couldn't have been quicker. On the other hand, the description of one product (crib sheets) was wrong, and the size didn't correspond at all to the sheets I received. I still haven't heard back from customer service, even though baby is due to arrive in less than 2 weeks. I was hoping for a response as quick as the shipping service, as I currently have no sheets to put in his bed, and time is seriously running out, as he could be born at any moment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
No complaints
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