Customer reviews of Sixten-environmental

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9,8 /10
Overall rating: 9,8 out of 10
Based on 449 published reviews
5 410 91% 4 30 7% 3 6 1% 2 2 0% 1 1 0%

Reviews 1 and 3 stars

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A
Axl V.
Rating: 1 out of 5
following a purchase from 28/02/2026
Delivery was promised within 3 weeks
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B
Bernd B.
Rating: 3 out of 5
following a purchase from 15/04/2025
Goods are okay, seller does not respond to emails, appointments are not kept
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E
Elyne S.
Rating: 3 out of 5
following a purchase from 05/02/2024
I had several problems with delivery, the first delivery was returned because the parcel was damaged and the carpet ripped, the second delivery was returned because the delivery address was not respected and the parcel was dropped off at a relay station in another village... But the carpet finally arrived, and it was top notch, nothing to complain about! my companion is very happy :)
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Response from Sixten-environmental
Hello Elyne,

Thank you for your feedback and for taking the time to share your experience. We are happy to hear that the final rug meets your satisfaction and that your companion likes it. We sincerely apologize for the inconveniences encountered during the deliveries and we take your comments very seriously. Your feedback is valuable to help us improve our service. Please do not hesitate to contact us for any questions or future needs.

Best regards,
The Sixten-environmental team
R
Ralph M.
Rating: 3 out of 5
following a purchase from 18/02/2024
Goods good Shipping costs far too high
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J
Janik J.
Rating: 3 out of 5
following a purchase from 27/11/2023
The color I ordered does not match the template I received.
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L
Luc G.
Rating: 3 out of 5
following a purchase from 21/11/2023
Nice carpet, good quality but delivery takes too long
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Response from Sixten-environmental
Hello Mr Gelly, When you placed your order, we mentioned a 3 week lead time for a customizable carpet. Your order was completed within 11 working days. We are on schedule. Please do not hesitate to contact our customer service for any further information you may require.
L
Luc G.
Rating: 3 out of 5
following a purchase from 27/10/2022
satisfied with the personalized carpet, but late delivery ++ and right after my order, on shipping day, there was the BF discount :-(
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Response from Sixten-environmental
Good day to you,
Thank you for your feedback.
It is mentioned on our website, when placing your order, that the production time is 3 weeks.
We hope you are satisfied with your order.
Best regards,
Sixten Customer Service
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