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A
Rating: 5 out of 5
Responsive site following an order problem. Very accommodating contact going the buyer's way.
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Customer reviews of Skioccas
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 2 647 published reviews
Summary of reviews
Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Super service, very responsive, very professional. I had a problem with a pair of skis, they responded within the day and corrected the problem. Would recommend.
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A
Rating: 4 out of 5
When you don't know the site - not so simple The site needs to be more "intuitive"
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A
Rating: 5 out of 5
On-time delivery of ski property
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A
Rating: 5 out of 5
Excellent
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A
Rating: 3 out of 5
Skis that correspond to the order. Quality material. However, the delivery remains to be desired. Fast delivery? Don't expect a 48-72h estimate: I received my skis 2 weeks after ordering them: order put aside, forced to change delivery location due to my unavailability, skis were delivered to my home, thrown over the gate without signature or warning from the deliveryman knowing I was at home.
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Response from Skioccas
Hello Agathe, We are very sorry for this inconvenience. Customer satisfaction is our priority. We will pass on the information to the carriers in order to demand greater attention to our parcels. Please do not hesitate to contact our customer service department to discuss your order. See you soon, The Ski Occas team
A
Rating: 5 out of 5
Nothing to complain about, everything went perfectly and in a very short time. Great!
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A
Rating: 4 out of 5
All good (delivery time,..), except for the package which was practically destroyed on arrival (but for ski boots that's not a problem).
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Response from Skioccas
Hello, We apologize for the inconvenience. During shipment, we make every effort to pack the products carefully, but it is possible that during transport, the cartons suffer damage. Please do not hesitate to contact our customer support team to discuss this matter. See you soon, The Ski Occas team.
A
Rating: 5 out of 5
Perfect skis fast shipping
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V
Rating: 5 out of 5
I will purchase again.
A
Rating: 2 out of 5
I bought type 1 skis, but they've seen a lot of use. Downstairs they've been pretty well redone, but upstairs they're very worn. I wouldn't take them back.
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Response from Skioccas
Hello Gabriele, Thank you for your feedback. We are sorry to hear that your order did not bring you complete satisfaction. After checking, the skis were indeed in condition 1, a few scratches may remain but no major damage to the top sheet. These are not new skis, but used skis. Our customer service department has e-mailed you to suggest that you return the skis to us for a refund. Sincerely, The Ski Occas team
A
Rating: 5 out of 5
2nd order at skioccas and still very satisfied, I recommend it.
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C
Rating: 5 out of 5
Material used but in very good condition. Enviament ràpid i sense cap incidència.
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C
Rating: 2 out of 5
The skis had much more wear than expected for the chosen category. The soles were repaired but the edges were quite bad.
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Response from Skioccas
Hi Ingrid, Thank you for your comments. We are sorry to hear that your order did not fully satisfy you. You can send photos to customer service to find a solution to the problem or request a return and refund of your order, you have 14 days to be satisfied or refunded. Kind regards, The Precision Ski Team
C
Rating: 5 out of 5
The grade A's are in perfect condition! Very happy with the purchase!
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A
Rating: 5 out of 5
Fast delivery and products as described! Perfect.
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A
Rating: 4 out of 5
Good responsiveness and good product, however I expected the skis to be prepared for the second-hand sale (edge sharpening, waxing and cleaning). I chose the best-rated skis in terms of condition and wear. Therefore the most expensive
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Response from Skioccas
Thank you for your feedback. Indeed, our used skis come from our rental stores and go through the hands of our professional skimans. They are cleaned, sharpened and waxed. We have not received any e-mail from you concerning any complaint, so I invite you to contact our customer service department by e-mail to discuss this matter. Sincerely, The Ski Occas team
C
Rating: 5 out of 5
I bought some skis and boots ...just as you can see in the pictures...Good price.... The shipping very fast.everything perfect.Totally recommended.
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A
Rating: 4 out of 5
Fine
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
C
Rating: 1 out of 5
Wrong product sent
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Response from Skioccas
Good morning and thank you for your comments. We are sorry for this error. We hope the new ski binding we sent you will work for you. See you soon on skioccas.com
A
Rating: 5 out of 5
The site is very good and easy to navigate.
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We're glad to hear that everything went well for you. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
C
Rating: 4 out of 5
All correct, fast shipping and material in good condition. Although I thought I would receive it in better condition.
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Response from Skioccas
Good morning, Thank you very much for sharing your experience. We are glad we were able to meet your expectations and hope your next order will be 100% satisfactory We look forward to seeing you on Skioccas.com. Have a nice day, The Skioccas Team
A
Rating: 4 out of 5
All good
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are happy that we were able to meet your expectations and hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Have a great day, The Precisonski Team
V
Rating: 5 out of 5
Top quality items second hand a a good price. Special thanks to the guy at Precision Sports about Saint Maurice who helpt me pick out the gear.
Response from Skioccas
Hello, Thank you very much for sharing your experience. We are glad to hear that everything went well for you. We strive to make the customer experience as pleasant as possible. We look forward to seeing you on Precisionski.com Have a nice day, The Precisionski Team
V
Rating: 4 out of 5
Ski boots were dirty and the package was quite feeble, otherwise the service was quick and everything worked well!
Response from Skioccas
Hello, Thank you for your feedback. We are sorry to hear that the shoes were dirty, we make it a point to prepare our customers' orders correctly. We are however happy to hear that the material suits you. We hope you will be 100% satisfied with your next order. See you soon on skioccas.com
A
Rating: 1 out of 5
Dissatisfied with the service because a ski stop was mowed, which prevented me from putting the ski on properly. I had to untwist it at the risk of damaging the binding in order to do so.
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Response from Skioccas
Hello, Thank you for your review, all feedback is important to us and we're sorry to hear that you've had such a frustrating experience. We are escalating the issue and will be particularly vigilant to ensure that this type of problem does not recur. We hope your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com.
A
Rating: 4 out of 5
Very good advice received in store before ordering on the internet. I went to collect the parcel from the depot near my home as delivery was delayed by several days. Skis and snowboard that have lived (wear 2 for the 2) but sole in perfect condition.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Compliant and very fast
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 5 out of 5
Super bien, muy rapidos y los esquis perfectos
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are glad to hear that everything went well for you. We look forward to seeing you on Skioccas.com. Have a nice day, The Skioccas Team
A
Rating: 1 out of 5
Ordering, invoicing and undelivered with no proposed solution
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Response from Skioccas
Hello, We strive to make every customer experience a pleasant one and are very sorry that we were unable to meet your expectations this time. Your package was delivered against a signature which is not yours. We asked you by e-mail if you could provide us with a certificate so that we could lodge a complaint with the carrier and reimburse you. Did you receive it? We are doing our utmost in this busy period to satisfy our customers despite the delivery problems. We hope your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com.
A
Rating: 5 out of 5
Skis in good condition ready to use. Everything as in description. Rapid shipping
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Response from Skioccas
Hi, Thank you so much for sharing your experience. We are happy to hear that everything went well for you. We look forward to seeing you on Skioccas.com. Have a great day, The Skioccas team.
C
Rating: 5 out of 5
The service was unbeatable, very fast shipping, everything perfect. ?? Recommended
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Response from Skioccas
Good morning, Thank you very much for sharing your experience. We are glad to hear that everything went well for you. Thank you also for your recommendation. We look forward to seeing you on Skioccas.com. Have a nice day, Skiocca's Team
A
Rating: 5 out of 5
Item conforms to specifications. Top
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We're glad to hear that everything went well for you. We look forward to seeing you on Skioccas.com. Good day, The Skiocca team
C
Rating: 2 out of 5
Delivery very bad. Products fine. The price was reasonable. The carrier could not deliver the goods to me because it came very damaged. It had to be sent back to Skioccas and as it took too long I cancelled the order and placed another one, in total more than a month.
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Response from Skioccas
Good morning, We have taken your comments into consideration, we strive to make every customer experience a pleasant one and we are very sorry that we were unable to meet your expectations on this occasion. We are glad that you were finally able to receive your equipment. See you soon on skioccas.com.
A
Rating: 1 out of 5
damaged products, and several errors on the order
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Response from Skioccas
Hello, We have taken your comments into consideration, we strive to make every customer experience enjoyable and we are very sorry that we were unable to meet your expectations this time. We will reimburse you upon receipt of the material. Sincerely
A
Rating: 5 out of 5
FAST DELIVERY. Product as described. Just have to test it.
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are happy to hear that everything went well for you. Thank you also for your recommendation. We hope the test was successful :) We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 5 out of 5
Very good Site fast shipping and perfect shoes. Slippers disinfected. Highly recommend
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are happy to hear that everything went well for you. Thank you also for your recommendation. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 5 out of 5
....
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Response from Skioccas
Hello, Thank you and hope to see you on Skioccas.com. Have a nice day, The Skioccas Team
A
Rating: 5 out of 5
Excellent, sanitized.
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Response from Skioccas
Hi, Thank you so much for sharing your experience. We look forward to seeing you on Skioccas.com. Have a great day, The Skioccas team
A
Rating: 5 out of 5
Ski in good condition and very interesting price. I was able to get advice over the phone and the order was received in less than 3 days in a perfectly packaged box. I recommend the service and the TOP value for money.
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are happy to hear that everything went well for you. Thank you also for your recommendation. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team