Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
It was in very bad condition, the photo was not true to reality.
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Response from Skioccas
Good morning, We have not received any email from you, there are no complaints about the bad condition of the products. If you do not say anything, we cannot guess that there is a problem with your order. As long as the return is available and free of charge, we can take back the helmets, make an exchange or refund you, but for that we must at least notify us. Yours sincerely.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2019
The parcel arrived quickly and the shoes are fine.
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Response from Skioccas
Hello Mickaël, Thank you for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2019
Order processed quickly, shipping and packaging perfect.
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Response from Skioccas
Hello Michel, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/12/2019
Skis relatively damaged on the top (splinters of material) despite the level 1 acquired (i.e. the best possible condition) + bindings not suitable for juniors despite the information given when the order was placed.
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Response from Skioccas
Hello Olivier, We apologize for this error. We are sorry if your order did not meet your expectations. As soon as we receive your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
Very good
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Response from Skioccas
Hello Anne, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/12/2019
The prices displayed do not correspond to the prices found in the shopping cart. The size filter is erroneous once you have the items of the chosen size in front of you.
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Response from Skioccas
Hello Philippe, We take note of your feedback, however the price changes according to the states you choose. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/12/2019
Snowboard binding broken or in poor condition Snowboard delivered but different from photo
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Response from Skioccas
Hello Benjamin, Our apologies. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/12/2019
Many of the skis presented for sale are not available. This makes the search time much longer. I would also have liked to receive a confirmation of the adjustment, stating that it had been carried out in detail.
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Response from Skioccas
Hello, when you came to our site we had a problem displaying the unavailable sizes in addition to the available sizes. However, a ski is only activated on the site if there are quantities. We don't have any product displayed without a quantity, so we think that there were skis in stock but not in the size you were looking for. Thank you for your feedback.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
No worries
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Response from Skioccas
Hi Patrice, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
Super
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Response from Skioccas
Hello Théo, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2019
Ski in pretty good condition . Delivery dpd always at the top (we are far from the charlots of chronopost .
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Response from Skioccas
Hello Brigitte, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/12/2019
Exceptional delivery times, especially at this time of year!
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Response from Skioccas
Hello Isabelle, Thank you for your review. The 3/5 rating is a bit harsh :( See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Well received the parcel
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Response from Skioccas
Hello Marianne, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
delivery time respected soles redone and cares nikel, top of ski in bad condition scratched in depth everywhere and tip of tip very eliminated indicated as category 2. What condition would it have been in if it had been classed as a 3?
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Response from Skioccas
Hello Vincent, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Fast delivery and friendly driver
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Response from Skioccas
Hi Greg, Thanks a lot :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
Good Site
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Response from Skioccas
Hi Gaetan, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/12/2019
Even though these are used skis, I find them visually very worn, to be seen in use.
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Response from Skioccas
Hello Jean-Guilhem, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
Nothing to say about the site, it was perfect. On the other hand, it's a shame not to have a choice of carrier, as the one offered, DPD in this case, is really not up to scratch and not serious at all (delivery postponed 3 times).
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Response from Skioccas
Hello Eric, We take note of your feedback. We apologize for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
Order and delivery times respected. Impeccable parcel delivery
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Response from Skioccas
Hi Christophe, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
The material is as described. Fast delivery.
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Response from Skioccas
Hello Frédéric, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/12/2019
Unfortunately, both pairs of boots were badly worn. Why doesn't a photo show a particular feature? I'm disappointed.
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/12/2019
A pair of skis ordered with wear condition 1, which according to the site should be: "Topsheet showing a few scratches but no big snags (no part has come off)." Well my pair received shows big snags on the topsheet with parts removed, even if the sole (most important) it is impeccable. The helmet ordered is so scratched...that I wonder why this is not communicated on the site (no state of wear on the site). Everything is relative, considering the purchase price of the set, the experience remains correct! Fast delivery as expected
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Response from Skioccas
Hello Fanny, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2019
the experience on the site is OK. the search filters don't work very well. It's only late in the selection process that you realize you don't have the size in stock, etc. Otherwise, it's still a good buying alternative.
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Response from Skioccas
Hello Fabrice, We take note of your experience, thank you. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/12/2019
The skis that were sent out were rebuilt on the "underside" but very worn, scratched and dirty on the tops. The white bindings were very damaged. In addition, a pair of poles (invoiced) were missing from my order and, finally, the carrier who was supposed to make an appointment for delivery turned up without contacting me beforehand. Luckily, someone was able to open the door for him......To come back to the condition of the skis: I had chosen a wear condition of "1" for the 3 pairs.
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Response from Skioccas
Hello, First of all our apologies for forgetting the pair of sticks. We are sending them out tomorrow and are very sorry for the mistake. However, we haven't received any emails or feedback from you via support. If the order doesn't suit you, you can return it free of charge for 15 days. Would you be able to send us photos of the skis received so that we can discuss the disagreement in condition 1?
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
Very short lead time, perfect packaging, perfectly conforming material, one small problem: only one of the skis was adjusted to the size of the boots.
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Response from Skioccas
Hello Patrick, Thank you for choosing Skioccas.com :) We apologize for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2019
Fast delivery!
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Response from Skioccas
Hello Catherine, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2019
Satisfied to have received the equipment in condition as described in a more than reasonable time (less than 5 days). A minor problem with the site's search engine, which returned items that were unavailable vs. the criteria requested.
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Response from Skioccas
Hello Alan, Thank you for taking the time to write your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
spatulas in good condition, top coating well degraded. for quality, see during testing.
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Response from Skioccas
Hi Eric, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
Conforms to my order received very quickly
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Response from Skioccas
Hi Sabrina, Thanks for sharing :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2019
PERFECT- FAST
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Response from Skioccas
Hi Carole, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2019
the site is not bad but does not allow you to see the state of the equipment.
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Response from Skioccas
Hi Sophie, Thanks for your feedback :) You can see the condition of our skis here: https://www.skioccas.com/fr/content/6-etat-d-usure See you soon, The SkiOccas team
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/11/2019
Fast delivery and as expected. Recommended
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Response from Skioccas
Good morning Perez, Thank you for sharing your positive experience. See you soon, The SkiOccas team.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Fine
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Response from Skioccas
Hi Simon, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/11/2019
Ordering on the site is very simple and intuitive, and delivery was very fast (24h). However, I would have appreciated it if the ski helmet had been cleaned and disinfected before shipping. There was hair, dust and other small pieces of textile inside. Even if it's second-hand equipment, cleanliness should have been a priority, which is a shame.
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Response from Skioccas
Hello Christelle, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Please do not hesitate to contact us. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/11/2019
A little disappointed by the condition of the skis. I took state 1 and in view of the previous comments I expected better. There are certainly no big "farts" but there are still quite a few small ones + scratches + metal tip at the end of the ski deformed + always a little glue stickers present on the skis (for rental periods I guess). Otherwise fast and careful dispatch
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Response from Skioccas
Hello Emmanuelle, We are sorry if your order did not meet your expectations. As soon as we receive your package, you have 14 days to request a refund. All our products are satisfied or refunded. Please do not hesitate to contact us. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/11/2019
As for the skiocass, nothing to say, product conforms, just have to test them? On the other hand, delivery by dpd... hell!
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Response from Skioccas
Hello Simon, Thank you for your feedback :) We apologize for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
Satisfied with the product delivery times met Very well packaged very fast site to recommend
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Response from Skioccas
Hello Pascal, Thank you for taking the time to write this very positive feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Order arrived on time, skis protected and as I expected.
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Response from Skioccas
Hi Remi, Thanks for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 25/11/2019
I ordered skis in condition 1. The shell was rinsed... rubbed all over. So even in category 1, don't expect good cosmetic condition. I can't even imagine the condition of a category 2 or 3 ski. Under the ski, on the other hand, it looks clean... to be tested in the first snows.
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Response from Skioccas
Hello, Could you please send us some pictures of the ski you received in condition 1 to [email protected]. We would like to be able to check the ski you sent us. It's very rare for us to get feedback on skis in condition 1, as you can easily see from the 850 verified reviews we have. Waiting for the elements, thank you.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/11/2019
Disappointed because the cushion of one boot is damaged and the color of the boots does not match the photo. I've been buying used ski boots for my daughters for many years and this is the first time this has happened. So, skioccas, this will be the first and last time. I still give them 3 stars because the price is competitive.
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Response from Skioccas
Hello Pierre, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Please do not hesitate to contact us. See you soon, The SkiOccas team
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