Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
I expected the skis would have been better serviced.
Response from Skioccas
Dear Carlos,
Thank you for your feedback regarding the ski servicing. We apologize for not meeting your expectations and will certainly address this issue with our team to enhance our service quality. Your input is invaluable to us.
Best regards,
The Skioccas Team
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Freddy B.
Rating: 1 out of 5
following a purchase from 13/01/2025
Photos do not match items received. Sticks worn rotten. Scratched/twisted torn straps. I lost my money
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Response from Skioccas
Hello Freddy, we're sorry you weren't satisfied with your purchase from Skioccas. We will make sure that our items are in perfect condition before shipping. We hope you'll give us another chance in the future.
You can still make a return if you would like a refund.
Best regards.
A
Aurelio F.
Rating: 4 out of 5
following a purchase from 14/01/2025
I bought a pair of skis with a state of use 3, the use is very noticeable, especially by chipping on the decks and some slack in the bindings, the soles and edges on the contrary are fine.
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Sebastien R.
Rating: 3 out of 5
following a purchase from 06/01/2025
The skis I received were not sharpened at all, and I had to pay for a sharpener because they were uncontrollable. Too bad, because they're supposed to be sharpened.
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Response from Skioccas
Hello Sebastien, thank you for your feedback. We're sorry you had a problem with the sharpening of your skis. We have taken your comment into account and will make sure that this does not happen again in the future. Thank you for your confidence and understanding.
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Linda M.
Rating: 4 out of 5
following a purchase from 12/01/2025
Super fast delivery. Very well packed. The skis with bindings are fine for beginners. Suggestion for improvement: age of the sku is missing or what year the model is from. Add a note on your website.
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Simone B.
Rating: 2 out of 5
following a purchase from 09/01/2025
Wide selection of materials, easily navigable site, descriptions not always accurate, fairly quick shipping. Unfortunately, the skis I received were not reconditioned properly, they are completely without edges. No help or ability to fix them through customer service. The only option is to return them, receive a refund and proceed with a new purchase.
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Response from Skioccas
Good morning Simone,
Thank you for your feedback and we are sincerely sorry for the inconvenience you experienced with your skis. We care about ensuring the highest satisfaction of our customers, and we apologize if we were unable to meet your expectations this time. Please contact us directly so that together we can find a solution to improve your experience with us.
Thank you for your understanding and we hope to serve you better in the future.
Sincerely,
The Skioccas team
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Iker J.
Rating: 4 out of 5
following a purchase from 06/01/2025
I bought a second hand ski, I understood that the metal toe cap is checked and well even if it was use 3, but half of it was missing. Maybe I got it wrong.
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Detlef M.
Rating: 3 out of 5
following a purchase from 05/01/2025
There should have been better photos. The way the skis really look
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Eric N.
Rating: 2 out of 5
following a purchase from 04/01/2025
I received the skis very quickly. No problems at all. On the other hand, I ordered in the slightly used category and they are in really bad condition on top. They are chipped all over. I'm disappointed because I still paid 200€.
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Response from Skioccas
Hello Eric, we're sorry your skis didn't meet your expectations. We always strive to offer you quality products, but it's possible that some items in the "may be used" category may have a few imperfections."
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Pierre yves M.
Rating: 1 out of 5
following a purchase from 29/12/2024
Level 3, ski extremely degraded, you could even see the wooden structure...
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Response from Skioccas
Hello Pierre Yves, thank you for your feedback on our Skioccas website. Have a nice day!
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Angela M.
Rating: 4 out of 5
following a purchase from 28/12/2024
All ok product as description
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Dominique L.
Rating: 1 out of 5
following a purchase from 27/12/2024
Received skis missing front tip protectors with nice holes.... Skis sent back ok, but chronopost announces 11 days to transport the skis, so at least 12 days to get a refund and buy other skis... Not great...
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Response from Skioccas
Hello Dominique, I have taken note of your opinion after our numerous exchanges by e-mail and I am sorry that your experience with Skioccas was not up to your expectations. We take the quality of our products very seriously, even in the state of wear three, and we are very sorry for the problems you encountered with your skis and preferred to repair one pair out of the five purchased. Yours sincerely, the Skioccas team.
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BARBARA C.
Rating: 4 out of 5
following a purchase from 16/12/2024
skis in good condition
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Estelle B.
Rating: 2 out of 5
following a purchase from 27/12/2024
Miky was grade two but it was really damaged, I'm a bit disappointed with the quality. On the other hand, it looks very neat, with good follow-up and speed!
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Response from Skioccas
Hello Estelle, thank you for your feedback on Skioccas. We are sorry that you were disappointed with the quality of our product. We take your comment into account and will do our utmost to improve our services. As for our follow-up and speed, we are delighted that you appreciated them. We hope to see you soon on our site.
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Chantal M.
Rating: 2 out of 5
following a purchase from 19/12/2024
Skis in very poor condition
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Response from Skioccas
Hello Chantal, thank you very much for your review of Skioccas. We take your comments very seriously and will do everything we can to improve the condition of our skis. We hope to see you soon for an even better experience. Best regards.
C
christian O.
Rating: 4 out of 5
following a purchase from 18/12/2024
The ski soles show 4 impacts (2 on each ski under each tip). And the bindings look a bit older than I expected.
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Response from Skioccas
Thank you for your feedback, Christian. We are sorry if the skis are not exactly what you expected. We do our best to accurately describe the condition of our pre-owned products, but there may be some imperfections. Please do not hesitate to contact us if you need any further information or if you have any problems with the bindings. We'll be happy to help.
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Thibault P.
Rating: 3 out of 5
following a purchase from 11/12/2024
Ski ordered in class2 Still relatively damaged, good price and very fast delivery.
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Response from Skioccas
Thank you for your feedback on Skioccas. I'm sorry to hear that your ski was relatively damaged, however I'm pleased that you were able to benefit from a good price and fast delivery. We take note of your comment and will try to improve the quality of our products. Thank you for choosing Skioccas.
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Caterina C.
Rating: 4 out of 5
following a purchase from 29/11/2024
The backpack paid half price and sold as new without tags arrived in good condition, there were some stains but I was able to melt them away
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Konrad K.
Rating: 4 out of 5
following a purchase from 24/11/2024
Good price/performance ratio. The condition of the ski poles, skis and ski boots are as described. Only one helmet had a small tear at the back. Not safety-critical, but unattractive.
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Cecilia M.
Rating: 4 out of 5
following a purchase from 20/11/2024
Very good service, the skis are a little more worn than I expected even though I bought 1 wear, but nevertheless they are in conditions to be used safely and everything is fine.
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massimo S.
Rating: 2 out of 5
following a purchase from 22/11/2024
Unclear online photos
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Žygintas M.
Rating: 4 out of 5
following a purchase from 14/11/2024
Received the order quickly. Was a bit dissapointed with the skis themselves, because I was expecting less visual wear for Level 1.
Response from Skioccas
Thank you for your feedback, Žygintas. We apologize if the skis did not meet your expectations. We always try to accurately represent the condition of our products in the photos and descriptions. However, we will take your comment into consideration for future improvements. Thank you for choosing Skioccas.
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Silvio G.
Rating: 4 out of 5
following a purchase from 08/11/2024
has worked well, the boots as in the pictures
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Christine B.
Rating: 3 out of 5
following a purchase from 08/11/2024
Very responsive merchant site. Unfortunately, material delivered incomplete and unusable. Expensive shipping costs. Material returned and awaiting refund from equally responsive after-sales service.
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Response from Skioccas
Hello Christine, thank you for your feedback on our Skioccas website. We sincerely regret that you had a negative experience with our service and we are actively working to improve our processes to avoid this kind of inconvenience. We look forward to satisfying you in the future and thank you for your confidence. Kind regards, The Skioccas team.
J
Jens Z.
Rating: 4 out of 5
following a purchase from 07/11/2024
Very good service. However, you can tell that the skis have been rented out. The prices are ok but not a bargain either.
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VOLODYMYRA P.
Rating: 4 out of 5
following a purchase from 31/10/2024
The products, quality-price are fair, skis correspond to the description, boots somewhat worn, but for the price I paid is very good.
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Fernando P.
Rating: 3 out of 5
following a purchase from 03/11/2024
The item did not come packaged in the original packaging. Delivery time was normal.
Response from Skioccas
Thank you for your review, Fernando. We apologize that the item did not come in its original packaging. Our team strives to ensure safe and timely delivery for all of our customers. Please let us know if there is anything else we can do to assist you. Thank you for choosing Skioccas.
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loic C.
Rating: 4 out of 5
following a purchase from 20/10/2024
Fine
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Response from Skioccas
Thank you for your positive feedback on our Skioccas website. We are delighted that you have enjoyed your experience on our platform. Please feel free to continue browsing our selection of products to find your perfect used ski equipment.
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Romain V.
Rating: 3 out of 5
following a purchase from 15/09/2024
Level 3 is more worn (or damaged) than I thought.
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Response from Skioccas
Hello, thank you for your review of Skioccas. We're sorry to hear that level 3 is not in as good condition as you thought. We will do our best to improve this. Thank you for your valuable feedback.
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Gustavo S.
Rating: 4 out of 5
following a purchase from 27/08/2024
The skis were in very good condition at the base and edges, the bindings showed major traces of use and wear, despite this it was very well. The poles did present a significant state of wear, even one of these is bent. The delivery time was excellent, two working days to receive them in Italy. In summary it is a good option to equip yourself at low cost, considering that they are already used equipment, they are quite good. I recommend it for purchases of skis in wear condition 1.
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Caroline K.
Rating: 1 out of 5
following a purchase from 30/07/2024
Parcel has not arrived!
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Daniel L.
Rating: 4 out of 5
following a purchase from 31/07/2024
Received the parcel promptly, well packed, conforms to the description except .... missing the 2 tip protection pads that should have been integrated into the Viper grips. This pair must have been cannibalized...
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Response from Skioccas
Thank you for your positive feedback on our Skioccas website. We are delighted that your parcel was delivered quickly and well packaged. We are sorry, however, that the tip protection pads were not included. We'll look into this and make sure it doesn't happen again in the future. Nevertheless, we hope you are satisfied with your purchase and that you can enjoy your new poles to the full. Have a nice day! The Skioccas team.
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Manuel G.
Rating: 3 out of 5
following a purchase from 23/07/2024
I returned the product because its condition was far from the picture on the website.
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PAUL L.
Rating: 4 out of 5
following a purchase from 28/06/2024
parcel received quickly, category 1 skis: sole and edges in good condition. damaged coating. normal for a second-hand ski. i'm satisfied with my purchase.
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Response from Skioccas
Thank you for your positive review of our Skioccas site. We're delighted that you received your parcel quickly and that the skis are in keeping with their category. We do our best to offer products in good condition despite their second-hand nature. We hope these skis will bring you great sensations on the slopes!
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Ain J.
Rating: 4 out of 5
following a purchase from 04/04/2024
Reasonable prices and shipping.
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loic C.
Rating: 4 out of 5
following a purchase from 04/06/2024
Fast delivery, only I would have hoped for a better condition for the guard 1.
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Response from Skioccas
Thank you for your feedback, Loic. We are delighted that you appreciated the speed of delivery. We are sorry that the condition of guard 1 was not up to your expectations. We will take your comment into account to improve our services. Thank you for your confidence in us.
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peter H.
Rating: 4 out of 5
following a purchase from 22/05/2024
The response time is fantastic . I do believe sometimes that the rating sometimes may be too high on some of the products . l believe the skis l recieved should have been more of a 2 not 1 although the price was more the adequate for the price
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Antonio M.
Rating: 2 out of 5
following a purchase from 03/05/2024
The condition of the skis was better than expected, despite being classified as Wear 1.
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Philippe C.
Rating: 4 out of 5
following a purchase from 18/04/2024
Compliant skis
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Response from Skioccas
Thank you for your comment, Philippe. We are delighted to hear that you are happy with your purchase from Skioccas. We are constantly working to offer quality skis to our customers. Thanks again for your 4/5 rating! See you soon on our site.
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Pedro N.
Rating: 2 out of 5
following a purchase from 11/04/2024
I bought a pair of skis and one of them came with a peeling edge and a raised tail.
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