Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Hello, Thank you for your opinion :) See you soon, The Skioccaz team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/02/2018
Responsive, reliable and secure site!
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Response from Skioccas
Hello, Thank you for your purchase :) We're delighted that you've found what you're looking for on skioccaz.com See you soon, The Skioccaz team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/03/2018
Site recommended by si republic Aux arcs. Good site and good opportunities
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Response from Skioccas
Hello, Thank you for your feedback :) See you soon, The Skioccas team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 04/03/2018
The tops of the skis are quite damaged...
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Response from Skioccas
Hello, the skis I sent you are in condition 2, with some impacts on the top sheet, but this in no way detracts from the quality of the ski. If you wish, we can arrange an exchange?
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/02/2018
fast delivery, procedure respected; but the condition of the skis is a bit "over-rated" by the site and the sole preparation is very poor (re-surfacing, edge sharpening, waxing) but I don't know if this is usual or an exceptional quality-defect.
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Response from Skioccas
Hello, We're sorry to hear that your shopping experience with us did not go as planned. Would you like our customer service team to call you to find a solution. See you soon, The Skioccas team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/02/2018
Search on the site not very ergonomic but we manage. Payment OK. Very fast preparation and dispatch. Very careful packaging. Delivery service not good: did not give advance notice as requested when ordering, called thinking it was the previous customer on his round, did not listen to directions, honked like crazy to find the right house. Product corresponds to the description except for the repackaging (see below).
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/02/2018
The wear category does not correlate with the product. E.g.: purchase of junior skis, wear category 1, even though they are in worse condition than adult skis, wear category 2.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/02/2018
You can rely on the advertised products, their condition and the careful packaging. Delivery was more or less on time, but please allow 3 days for the order to be processed, from the time of purchase during critical periods (winter vacations).
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/01/2018
Delivery arrived perfectly on time. Perfect packaging. Skis quite damaged though (level 2). I expected better condition given the descriptions of the different levels. I can't imagine what a level 3 must be like... It's true that my daughter is now equipped at a lower cost. Sufficient for 2 weeks/year and her age. I wouldn't recommend them for adult skis, which will be kept for several seasons.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/01/2018
Order well received. NO PROBLEMS.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/01/2018
Delivery time and delivery very good, but the product was very average. Nobody looked at the product before sending it off, it was full of rust so I had to start cleaning everything on receipt... I wouldn't have dared send the product as I received it.
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Response from Skioccas
Hello, First of all we would like to apologize for the inconvenience. There was probably an oversight on our part. We have reviewed our preparation methods over the last few days to avoid this kind of problem and to ensure that our customers are as satisfied as possible. Can I offer you an exchange of your pair of shoes? We can send the carrier over on Tuesday, and replace the shoes with a pair in better condition if this one doesn't suit you. Looking forward to your return.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/01/2018
Fast delivery, well packaged but condition a little overestimated
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/01/2018
Hello, I am taking advantage of this request for a review to clarify the rating given: - 5 stars for skioccas: speed, conformity and condition of the product ok, it's impeccable! - delivery: that's the black spot ... 3-day delivery, although DPD tracking is on their web portal: day 1 = "putting your parcels on the road" then "parcels being delivered" to end on "delivery not possible this day, postponed to the next working day" day 2 = idem day 3 = "then "parcels being delivered" and in the afternoon I check the parcel tracking and see "parcel delivered at 3pm" but not to me because I was at work!I called and was told that my parcel had been delivered to my neighbor! Which was not planned at all: they were supposed to send me a text message 1 hour before delivery! Never received! And I think it's a bit cheeky of them to deliver to a third party without her or me knowing about it.... But the DPD lady didn't seem to mind..... I asked her what happened if I didn't get on with my neighbor or if she wasn't someone I could trust, but it didn't seem to be a problem: the parcel was delivered and that was that! So no, this is not serious and tarnishes your brand image, as well as all the good work done by SkiOccas beforehand...... Change of delivery person..... A bon entendeur.... Sincerely, Benoit Felgines
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Response from Skioccas
Hello, Thank you for your feedback, I have just reported your problem to the carrier. We have very few problems with them, but that's no reason for you to suffer such a delay and loss of time. Our apologies once again.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/01/2018
The skis are good, but the delivery time is very long and on arrival you have to take the skis to maintenance because there are no waxes or sharpeners.
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Response from Skioccas
Hello, Thank you for your feedback, there was indeed a big delay on your delivery and we are sorry, the Annecy agency is completely overwhelmed since early December, this causes significant delays. Thank you for your feedback.
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