Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
3rd year buying, no worries until this time. I bought the wrong size, within a minute I notified them by email, I added a note (shipping sheet) imploring not to send the package. No phone number in short, I had to send back some receipts, I think my delivery costs (18 euros) will not be reimbursed (not counting the CO2 A/R for nothing). It's a shame.
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Response from Skioccas
Hello Romain, Thank you for your feedback! We apologize for any misunderstanding. Unfortunately, during the preseason we have a lot of orders, which makes it difficult to process certain requests. However, your return is completely free of charge and your entire order (including postage) has been refunded. Have a nice day, The Ski Occas team
J
Julien F.
Rating: 4 out of 5
following a purchase from 31/10/2022
Very efficient logistics. Slightly disappointed with the condition of the products.
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Response from Skioccas
Hello Laurence, Thank you for sharing your experience with us. We're sorry we weren't able to live up to your expectations, so please don't hesitate to contact our customer service department if you need anything. Have a nice day and see you soon, The Précision Ski team.
B
BRIGITTE C.
Rating: 5 out of 5
following a purchase from 15/10/2022
Exactly as ordered. Minimum delivery time It's perfect
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Response from Skioccas
Hello Brigitte, Thank you for your positive message! Your satisfaction is a real driving force for all of us, so we're happy to have been able to help you. Have a nice day and see you soon, The SkiOccas team
J
julie M.
Rating: 5 out of 5
following a purchase from 25/10/2022
Quality site, as is the packaging.
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Response from Skioccas
Hello Julie, Thank you for your positive feedback. We are delighted that you enjoyed your order, stay warm this winter with your new jacket! Good day and see you soon, The Ski Occas team
F
fanette S.
Rating: 5 out of 5
following a purchase from 05/10/2022
very good and very fast
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Response from Skioccas
Hello Fanette, Thank you for your encouraging message. It is very important to us that you are completely satisfied! See you soon, The SkiOccas team
R
Roberto Del A.
Rating: 4 out of 5
following a purchase from 29/09/2022
Fast shipping, by Seur
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Response from Skioccas
Hello Roberto, Thank you for your encouraging comment. We are delighted to have been able to meet your expectations. Have a nice day and see you soon, The Ski Occas team.
G
Gilbert B.
Rating: 5 out of 5
following a purchase from 13/10/2022
Well received, very fast and well packaged.
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Response from Skioccas
Hello Gilbert, Thank you for your positive feedback! Your shared experience is always carefully read, and we are delighted to know that you are satisfied. See you soon, The Ski Occas team
G
Giorgio B.
Rating: 5 out of 5
following a purchase from 09/10/2022
Despite some flaws with the filters, the purchase was quick and safe. Objects described and photographed well. Prices hard to beat.
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Response from Skioccas
Hi Giorgio, Thank you for your feedback. We are currently redesigning the website and are experiencing some difficulties with the filters. We are glad that you were satisfied with your order. Good day, The Ski Occas team
I
IGNASI C.
Rating: 5 out of 5
following a purchase from 02/10/2022
The delivery was very punctual.
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Response from Skioccas
Hello Ignasi, Thank you for your positive feedback. We are delighted to have been able to help you, enjoy your equipment! Have a nice day and see you soon, The Ski Occas team
C
Christine B.
Rating: 5 out of 5
following a purchase from 27/09/2022
Very fast delivery
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Response from Skioccas
Hello Christine, Thank you for your encouraging message. It is very important to us that you are completely satisfied! See you soon, The SkiOccas team
M
Marta P.
Rating: 5 out of 5
following a purchase from 26/09/2022
Xxxxx
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Response from Skioccas
Hello Marta, Thank you for your message. It is important for us to see you satisfied. Have a nice day and see you soon, The Ski Occas team
M
MASSIMO C.
Rating: 5 out of 5
following a purchase from 08/09/2022
Easy-to-navigate site and quick service.
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Response from Skioccas
Hi Massimo, Thank you for your feedback. Your satisfaction is our priority and we are glad to have met your needs. See you soon, the Précision Ski team
J
jerome D.
Rating: 5 out of 5
following a purchase from 28/08/2022
the site is very easy to search for articles. And on the phone super welcome
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Response from Skioccas
Hello Jerome, Thank you for your message. It's important for us to read your feedback and see you satisfied. Customer service thanks you for your kind words! Have a nice day and see you soon, The SkiOccas team
A
Alain F.
Rating: 5 out of 5
following a purchase from 22/08/2022
Great, nothing to report. Order received promptly. I recommend
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Response from Skioccas
Hello Alain, Thank you for your positive message! Your satisfaction is a real driving force for all of us, so we're happy to have been able to help you. Have a nice day and see you soon, The SkiOccas team
A
Alexis V.
Rating: 5 out of 5
following a purchase from 25/08/2022
Everything is perfect!
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Response from Skioccas
Hello Alexis, Thank you for your feedback! We are delighted that your experience with SkiOccas went well. Have a nice day and see you soon, The SkiOccas team
L
Lucía V.
Rating: 4 out of 5
following a purchase from 07/08/2022
The ski quality and condition was not as expected.
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Response from Skioccas
Hi Lucia, We are sorry for the inconvenience, we have acknowledged our mistake and refunded the price difference. We hope that your next order will bring you 100% satisfaction. See you soon, SkiOccas Team
J
jose B.
Rating: 2 out of 5
following a purchase from 25/07/2022
Easy to place orders, fast delivery, but customer service is non-existent, after several attempts I haven't had a reply.
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Response from Skioccas
Hello Jose, We're really sorry but we sent you an email as soon as we got back from the weekend and we haven't heard back. What can we do to help you? Have a nice day, The SkiOccas team
S
sébastien L.
Rating: 5 out of 5
following a purchase from 30/06/2022
Fast delivery. Product conforms
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Response from Skioccas
Hello Sébastien, Thank you for your message. It's important for us to read your feedback and to see you satisfied. Have a nice day and see you soon, The Précision Ski team.
B
Bruno P.
Rating: 2 out of 5
following a purchase from 28/06/2022
Ski boots didn't fit size 42 things too small
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Response from Skioccas
Hello, We're sorry for the inconvenience, you can return the boots to us free of charge via your account on the site. Have a nice day and see you soon, The SkiOccas team
H
Hector A.
Rating: 5 out of 5
following a purchase from 03/06/2022
Fast delivery, product as described. Very satisfactory communication with service to solve any problems that may occur
Response from Skioccas
Hello, Thansk for your positive review ! We are pleased to hear that your experience was good. Have a lovely day, see you soon, SkiOccas Team
E
Eric M.
Rating: 5 out of 5
following a purchase from 05/05/2022
Shoes in perfect condition
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Response from Skioccas
Hello, Thank you for your positive feedback. We're delighted that you enjoyed your order and that the boots lived up to your expectations. See you soon, The Ski Occas team
T
TONY B.
Rating: 4 out of 5
following a purchase from 10/05/2022
In line with product expectations
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Response from Skioccas
Hi Tony, Thank you for your feedback. We're delighted to have been able to help you, enjoy your equipment! We hope your next order will be to your complete satisfaction. Have a nice day and see you soon, The Ski Occas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/03/2022
good site navigation good delivery disappointed with 2 items that I am returning and requesting a refund thank you in advance
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Response from Skioccas
Hello, Thank you for your message. We are sorry that the products you ordered were not up to your expectations. We hope the rest of your experience went well. Good day and see you soon, The Ski Occas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2022
Super site, great selection and fast shipping. Super packaged I recommend?
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Response from Skioccas
Hello Sophie, Thank you for your encouraging message. It is very important to us that you are completely satisfied! See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Very professional and attentive following a delivery problem. I recommend without any problem. Thank you
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Response from Skioccas
Hello Jean Louis, Thank you for your positive feedback. We are delighted to have been able to help you, now enjoy your equipment! Have a nice day and see you soon, The Ski Occas team
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/01/2022
Everything is perfect. Bought in wear 2 and they are like new. Highly recommended.
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Response from Skioccas
Hello, Thank you for your positive comments. We are delighted to have been able to meet your expectations, your satisfaction is our main goal. Enjoy your skis at the end of the season. See you soon, The Ski Occas team
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 13/03/2022
Not delivered to my home as specified. Wasted time waiting in for delivery on two consecutive days. No attempt made to deliver by DPD France despite SMS messages confirming delivery slots. Had to go and collect skis from local shop in the end. Unacceptable.
Response from Skioccas
Hello, Thank you for your feedback. We are very sorry for this inconvenience and will immediately pass on the information to the carrier so that this does not happen again. Your trust and satisfaction is our priority. We hope that you will be pleased with your order and that it will bring you complete satisfaction. Enjoy the rest of the season with your new equipment. See you soon, The Precision Ski team
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/03/2022
Molt be tot
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Response from Skioccas
Thank you for your feedback. We are delighted that your order fully satisfied you, that's what matters most to us. Enjoy your new shoes at the end of the season. See you soon, The Ski Occas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
No problem - short delivery times.
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Response from Skioccas
Hello, thank you for your positive feedback! We're delighted that you enjoyed your order and we hope that your skis will give you a great end to the season. See you soon, The Ski Occas team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/03/2022
Great
Response from Skioccas
Hello, Thanks for your message. We hope your shoes will help you finish the season in style. Have a lovely day ! See you soon, Precision Ski Team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
The equipment totally matched its description and the skis were really well tuned and well waxed.
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Response from Skioccas
Hello, Thank you for your positive feedback. We're delighted that you enjoyed your order and that the skies lived up to your expectations. Enjoy the rest of the season and see you soon, The Ski Occas team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/02/2022
Perfect
Response from Skioccas
Hello, Thanks for your positive review ! We are delighted that your products are suitable for you and your children. Have a lovely day ! See you soon, Ski Occas Team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Everything went very smoothly and the product met my expectations.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/03/2022
Excellent condition (ware1)!Very fast delivery to greece with dpd.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2022
Very fast delivery and product in perfect conditon for a fair prize.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/01/2022
The order arrived quickly and perfectly packed and cared for. The condition of the skis and boots as described in the table. The quality-price is unbeatable especially for being the first material that our 4 year old son is going to use. It will last him another season for sure and this is his first one and he is finding it comfortable and easy. Unbeatable experience. Thank you.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Good advice and compliant product.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2022
It's Ok
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
Excellent!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
both on the phone and online
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