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J
Rating: 5 out of 5
Order the day before and received the next day !!!! Nothing to say. Product rated as "very good condition" and I feel like it is new. I recommend this site
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Customer reviews of Skioccas
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 2 647 published reviews
Summary of reviews
Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Reviews 1, 2, 4 and 5 stars
Reset filtersC
Rating: 4 out of 5
Impeccable delivery. I bought a pair of K2 skis with 3 wear, I didn't expect to receive skis with so many impacts and wear.
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E
Rating: 5 out of 5
The skis meet our expectations. The most important thing is that the sole is in perfect condition.
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A
Rating: 1 out of 5
The description stated that the ski shows significant wear and has individual holes. I did not expect that a 5cm piece of the top layer was missing.
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C
Rating: 5 out of 5
The product arrived on time and very well packaged.
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Y
Rating: 2 out of 5
Speed question everything is fine but quality is average, it is true that it is marked worn level 3 but between worn and ruined, there is a gap. Because the material I received, the shoes are okay, but the skis are ruined, the sole completely worn out. I am disappointed.
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Response from Skioccas
Hello, we take your feedback into account.
Our skis are maintained and perfectly functional. The aesthetic aspect may sometimes show signs of use, as it is used material, but this does not affect performance or glide quality. Can you send us photos of the skis received? Thank you.
Our skis are maintained and perfectly functional. The aesthetic aspect may sometimes show signs of use, as it is used material, but this does not affect performance or glide quality. Can you send us photos of the skis received? Thank you.
A
Rating: 5 out of 5
The skis were in a perfect state and they arrived perfectly and on time
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D
Rating: 1 out of 5
Ski stage 3 but one of the skis is in very poor condition, almost unsellable. I don't understand how one can sell skis for 70€ in such bad condition.
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Response from Skioccas
Hello Delphine,
Thank you for your feedback. We are sorry to hear that you are not satisfied with your purchase. Please know that we take the quality of our products very seriously and we will examine this issue closely. Do not hesitate to contact us directly so that we can find a solution together.
Best regards,
The Skioccas team
Thank you for your feedback. We are sorry to hear that you are not satisfied with your purchase. Please know that we take the quality of our products very seriously and we will examine this issue closely. Do not hesitate to contact us directly so that we can find a solution together.
Best regards,
The Skioccas team
J
Rating: 5 out of 5
Product in accordance with what was published, sent within the indicated deadlines.
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E
Rating: 5 out of 5
Very good, product conforms to the description, fast delivery
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C
Rating: 5 out of 5
The order is in accordance with the description and the photos. The order arrived very quickly and without difficulties
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R
Rating: 5 out of 5
Thank you
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J
Rating: 4 out of 5
It seems there are good deals, but be careful with the wear 3
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C
Rating: 5 out of 5
very happy with the purchase
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A
Rating: 5 out of 5
Excellent service and communication
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R
Rating: 1 out of 5
I ordered 3 pairs of skis, boots, and poles and I only received one pair of boots. In the meantime, I am trying to contact Skioccas but no response...
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Response from Skioccas
Hello Renaud,
Thank you for sharing your experience. We are sorry to hear that your order was not complete and that you were unable to reach us. We are committed to helping you quickly. Please do not hesitate to contact us at [email protected], we are here to resolve this issue.
Thank you for your understanding and your trust in Skioccas.
Best regards,
The Skioccas team
Thank you for sharing your experience. We are sorry to hear that your order was not complete and that you were unable to reach us. We are committed to helping you quickly. Please do not hesitate to contact us at [email protected], we are here to resolve this issue.
Thank you for your understanding and your trust in Skioccas.
Best regards,
The Skioccas team
M
Rating: 5 out of 5
Serious, fast delivery, good advice over the phone.
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B
Rating: 5 out of 5
fast delivery, skis correspond to the specified quality, edge sharpened and binding adjusted.
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I
Rating: 5 out of 5
ok
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D
Rating: 1 out of 5
My shoes are too small and my son's skis are very damaged...
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Response from Skioccas
Hello Delphine,
We are sorry to hear that your experience with Skioccas did not meet your expectations. Your satisfaction is our priority, and we invite you to contact us directly to find a solution that will suit you. Thank you for your feedback, it helps us improve.
Best regards,
The Skioccas team
We are sorry to hear that your experience with Skioccas did not meet your expectations. Your satisfaction is our priority, and we invite you to contact us directly to find a solution that will suit you. Thank you for your feedback, it helps us improve.
Best regards,
The Skioccas team
I
Rating: 5 out of 5
The service works very well.
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J
Rating: 1 out of 5
I ordered two pairs of ski boots. Both are specially made for wide calves and have a flex rating of 49 and 70 respectively. I am slim, but I have relatively larger calves. I can't even get into the purchased boots. No flexibility at all! The plastic edges are hardly bendable or movable, but are completely stiff. What a shame!
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B
Rating: 1 out of 5
Customer service absent, unable to handle requests on time before shipping the packages despite several messages to rectify before shipping, then responses like "well I don't know if it's classic or skating" : seriously.... Mediocre! 2 weeks wasted, and an internship without ski shoes
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Response from Skioccas
Hello Mrs. Boutte,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience with our customer service did not meet your expectations. At Skioccas, we place great importance on our customers' satisfaction and the quality of our service.
We take your comments very seriously and strive to improve our responses and timelines. Please do not hesitate to contact us directly so that we can resolve your situation. Your trust means a lot to us.
Best regards,
The Skioccas team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience with our customer service did not meet your expectations. At Skioccas, we place great importance on our customers' satisfaction and the quality of our service.
We take your comments very seriously and strive to improve our responses and timelines. Please do not hesitate to contact us directly so that we can resolve your situation. Your trust means a lot to us.
Best regards,
The Skioccas team
R
Rating: 5 out of 5
Excellent and rapid service service. The skis arrived within 36 hours at the location I requested and were in the condition as expected.
L
Rating: 5 out of 5
Fantastic service. Good material, at a very reasonable price and with a sensational shipping system. Congratulations.
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L
Rating: 1 out of 5
I have not received either the package or the return
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J
Rating: 1 out of 5
The goods are more junk
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I
Rating: 5 out of 5
compliant
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K
Rating: 5 out of 5
Perfect!
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F
Rating: 5 out of 5
Super Fast Compliant
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M
Rating: 5 out of 5
Very good service, at a very good price! I recommend.
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G
Rating: 5 out of 5
For a category 3 ski condition (the lowest). For ultra-fast delivery. I can only give 5 stars
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P
Rating: 2 out of 5
The assemblies of the pieces at the ends of the skis had come undone; in order to use them correctly, it was necessary to re-glue them. The general condition is satisfactory and in line with the price.
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Response from Skioccas
Hello Peteris,
Thank you for your feedback. We are sorry to hear that you encountered a problem with the assemblies of your skis. Your satisfaction is our priority, and we take your comments very seriously. We will examine this issue closely to improve our products. We are glad that the general condition is satisfactory and that you found our prices justified. Please do not hesitate to contact us for any future assistance.
Best regards,
The Skioccas team
Thank you for your feedback. We are sorry to hear that you encountered a problem with the assemblies of your skis. Your satisfaction is our priority, and we take your comments very seriously. We will examine this issue closely to improve our products. We are glad that the general condition is satisfactory and that you found our prices justified. Please do not hesitate to contact us for any future assistance.
Best regards,
The Skioccas team
N
Rating: 5 out of 5
Fast delivery despite the ongoing snow alert and very satisfactory!
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P
Rating: 5 out of 5
TB, this meets my expectations.
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E
Rating: 1 out of 5
I purchased skis that were supposed to be wear level 1, but the skis I received had SIGNIFICANT damage and were assessed by a local ski professional as being in poor condition and needing significant repairs in order to be usable. If these are Skioccas LEVEL 1 skis that are in such poor condition, then how can they even sell something in worse condition? I feel like this company is misleading customers as to the skis actual condition and this is dangerous and unethical. I tried to contact customer support and even showed photos of the extensive damage and so far they have not been cooperative.
Response from Skioccas
Hello Emilie,
Thank you for sharing your feedback. We're truly sorry to hear about your experience with the skis. Your satisfaction is important to us, and we take such concerns seriously. Please reach out to our customer service team so we can address the situation and find a resolution for you. We appreciate your understanding and hope to make this right.
Best regards,
The Skioccas Team
Thank you for sharing your feedback. We're truly sorry to hear about your experience with the skis. Your satisfaction is important to us, and we take such concerns seriously. Please reach out to our customer service team so we can address the situation and find a resolution for you. We appreciate your understanding and hope to make this right.
Best regards,
The Skioccas Team
J
Rating: 4 out of 5
Intuitive and simple, although in my ski purchase they did not fulfill what they say in it.
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E
Rating: 1 out of 5
A piece is missing on my skis, which show more pronounced signs of use than expected for a wear category of level 1. Can a commercial gesture be made? Otherwise, I will have to return these skis whose wear seems to be at a higher level than those ordered. Thank you for your understanding.
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Response from Skioccas
Hello Elise,
Thank you for taking the time to share your experience with us. We are sorry to hear that your order did not fully satisfy you. Your feedback is valuable and we will look into the issue of the missing part as well as the condition of your skis.
We invite you to contact us directly at: [email protected] to discuss a possible commercial gesture, in order to find a solution that suits you. We are here to help you and we want to ensure that you are satisfied with your experience with Skioccas.
Best regards,
The Skioccas team
Thank you for taking the time to share your experience with us. We are sorry to hear that your order did not fully satisfy you. Your feedback is valuable and we will look into the issue of the missing part as well as the condition of your skis.
We invite you to contact us directly at: [email protected] to discuss a possible commercial gesture, in order to find a solution that suits you. We are here to help you and we want to ensure that you are satisfied with your experience with Skioccas.
Best regards,
The Skioccas team
L
Rating: 1 out of 5
Very negative, extremely damaged skis (cat.3) I don't even understand how such worn material can be sold.
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Response from Skioccas
Hello Lucie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our skis did not meet your expectations. The satisfaction of our customers is our priority, and your feedback is valuable in helping us improve our service. We invite you to contact us directly at [email protected] to find a suitable solution.
Best regards,
The Skioccas team
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our skis did not meet your expectations. The satisfaction of our customers is our priority, and your feedback is valuable in helping us improve our service. We invite you to contact us directly at [email protected] to find a suitable solution.
Best regards,
The Skioccas team
P
Rating: 1 out of 5
Very disappointed by level 2 which corresponds to very, very damaged skis. Material returned.
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Response from Skioccas
Hello Philippe,
Thank you for taking the time to share your feedback. We are sorry to hear that the material received did not meet your expectations. At Skioccas, we are committed to providing quality products and ensuring your satisfaction. We take your feedback very seriously and will examine the situation to prevent this from happening again. Please feel free to contact us for any additional assistance.
Best regards,
The Skioccas team
Thank you for taking the time to share your feedback. We are sorry to hear that the material received did not meet your expectations. At Skioccas, we are committed to providing quality products and ensuring your satisfaction. We take your feedback very seriously and will examine the situation to prevent this from happening again. Please feel free to contact us for any additional assistance.
Best regards,
The Skioccas team