Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
The skis that were sent out were rebuilt on the "underside" but very worn, scratched and dirty on the tops. The white bindings were very damaged. In addition, a pair of poles (invoiced) were missing from my order and, finally, the carrier who was supposed to make an appointment for delivery turned up without contacting me beforehand. Luckily, someone was able to open the door for him......To come back to the condition of the skis: I had chosen a wear condition of "1" for the 3 pairs.
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Response from Skioccas
Hello, First of all our apologies for forgetting the pair of sticks. We are sending them out tomorrow and are very sorry for the mistake. However, we haven't received any emails or feedback from you via support. If the order doesn't suit you, you can return it free of charge for 15 days. Would you be able to send us photos of the skis received so that we can discuss the disagreement in condition 1?
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
Very short lead time, perfect packaging, perfectly conforming material, one small problem: only one of the skis was adjusted to the size of the boots.
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Response from Skioccas
Hello Patrick, Thank you for choosing Skioccas.com :) We apologize for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2019
Fast delivery!
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Response from Skioccas
Hello Catherine, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2019
Satisfied to have received the equipment in condition as described in a more than reasonable time (less than 5 days). A minor problem with the site's search engine, which returned items that were unavailable vs. the criteria requested.
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Response from Skioccas
Hello Alan, Thank you for taking the time to write your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
spatulas in good condition, top coating well degraded. for quality, see during testing.
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Response from Skioccas
Hi Eric, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
Conforms to my order received very quickly
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Response from Skioccas
Hi Sabrina, Thanks for sharing :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2019
PERFECT- FAST
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Response from Skioccas
Hi Carole, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2019
the site is not bad but does not allow you to see the state of the equipment.
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Response from Skioccas
Hi Sophie, Thanks for your feedback :) You can see the condition of our skis here: https://www.skioccas.com/fr/content/6-etat-d-usure See you soon, The SkiOccas team
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/11/2019
Fast delivery and as expected. Recommended
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Response from Skioccas
Good morning Perez, Thank you for sharing your positive experience. See you soon, The SkiOccas team.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Fine
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Response from Skioccas
Hi Simon, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
Satisfied with the product delivery times met Very well packaged very fast site to recommend
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Response from Skioccas
Hello Pascal, Thank you for taking the time to write this very positive feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Order arrived on time, skis protected and as I expected.
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Response from Skioccas
Hi Remi, Thanks for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 25/11/2019
I ordered skis in condition 1. The shell was rinsed... rubbed all over. So even in category 1, don't expect good cosmetic condition. I can't even imagine the condition of a category 2 or 3 ski. Under the ski, on the other hand, it looks clean... to be tested in the first snows.
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Response from Skioccas
Hello, Could you please send us some pictures of the ski you received in condition 1 to [email protected]. We would like to be able to check the ski you sent us. It's very rare for us to get feedback on skis in condition 1, as you can easily see from the 850 verified reviews we have. Waiting for the elements, thank you.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/11/2019
Very degraded ski surface. Visually, these skis were not saleable. It seems that it's not even the pair. One ski is more degraded than the other. Only the sole seems correct.
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Response from Skioccas
Good evening, We have just checked your order, it is a ski in condition 3, the conditions are well indicated on the site, condition 3 is the lowest condition of the 3 proposed. After searching our support software, we can't find any complaints or claims on your part, although the site does indicate satisfied or reimbursed, with the cost of return at our expense. Do you have any photos so that we can have an opinion on the pair sent and find a solution? Normally, customers phone us or contact us by email before giving a negative review, to try to understand their dissatisfaction and find a solution. We are aware that we can make mistakes, but posting a negative review without our knowledge and understanding makes it difficult to deal with the problem. Thank you for your time.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Very good
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Response from Skioccas
Hello Christophe, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
We have ordered all our equipment for a family of 4 and everything is going well so far. All we have to do now is try out the equipment on the slopes in February... Great choice of skis, good website, order quickly taken and shipped, good postage, skis well matched to boots, good value for money, one pair of 2 star skis was in better condition than another pair of 2 star skis, received new poles instead of used ones, but also a pair of well marked poles... that makes up for it!. that makes up for it! also received a pair of skis different from what we had ordered for the kids, but these skis look just as good, and as we had ordered them at the lower prices, it's not so important. Supposedly I would have liked them to give me a call to tell me why they changed and what they gave me instead ... thank you.
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Response from Skioccas
Hello Frederic, Thank you for taking the time to write your feedback. We tried to contact you by e-mail, but were unsuccessful. We apologize for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2019
Ordered Sunday. Delivered on Thursday. Perfect! The ski season can begin!
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Response from Skioccas
Hello Walter, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2019
Practical site, with quick selection thanks to filters. Super fast shipping. Picked up my order the next day. Overall, I'm satisfied with my order, even if I thought that wear level 1 would correspond to a better aesthetic condition. As for the sole and quarters, they're perfect, nothing to say. I did spend a good hour cleaning the skis after I received them, though, and it did them a world of good. This weekend, I'll be greasing and adjusting the bindings. They really need it.
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Response from Skioccas
Hello David, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2019
Very fast delivery, and good products overall.
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Response from Skioccas
Hello Alexandra, Thank you for taking the time to write your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Fine
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Response from Skioccas
Hi Stefano, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
as ordered
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Response from Skioccas
Hello Philippe, Thank you for your feedback :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2019
Satisfied, fast delivery. Material not new but as described
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Response from Skioccas
Hello Allan, Thank you for your feedback. We are delighted that our services were up to scratch :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2019
good site, missing ski weight information.
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Response from Skioccas
Hello Thierry, Thank you for choosing skioccas.com. We take note of your opinion :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Well, an option to compare availability by size might have helped.
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Response from Skioccas
Hello Romain, Thank you for choosing skioccas.com. We take note of your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2019
aaaa
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Response from Skioccas
Hello Antonio, Thank you for choosing skioccas.com :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
Products as ordered. Delivery time as stated. Good value for money.
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Response from Skioccas
Hi Stephane, Thank you for taking the time to share your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Very fast delivery Material conforms However, the delivery box was badly damaged.
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Response from Skioccas
Hello Simon, Thank you for taking the time to leave your review :) We'll pass on your feedback to the carrier. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
Fast and efficient, well-designed site and good value for money.
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Response from Skioccas
Hi Marc, Thanks for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
Fast and accurate
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Response from Skioccas
Hi Raphaël, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 07/11/2019
Good
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Response from Skioccas
Good morning, Thank you for your note and your opinion :) See you very soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2019
Very fast delivery and skis in perfect condition! Very good site
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Response from Skioccas
Hello Loan, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2019
Item as advertised and fast delivery
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Response from Skioccas
Hello Sébastien, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2019
Fine
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Response from Skioccas
Hello Dany, Thank you for your feedback :) See you soon, The Skioccas team
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 27/10/2019
Good website, easy to use
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Response from Skioccas
Good morning, Thank you for your order and your opinion. See you soon The SkiOccas team.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/10/2019
Difficulty finding used skis by wear grade. Perhaps an additional search filter would help.
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Response from Skioccas
Hello Laurent, Thank you for choosing skioccas.com. We take note of your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2019
Xxxx
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Response from Skioccas
Hello Delcia, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
Fast delivery / DPD not very flexible as it imposes a 3-hour delivery window. Product ordered level 2, I was expecting about this level of wear, all that remains is to check that the ski core has not suffered too much and remains sufficiently rigid.
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Response from Skioccas
Hello Eric, Thank you for taking the time to share your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
Easy to operate from a large selection that's easy to filter, except for the lack of a wear filter (for ski packs).
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Response from Skioccas
Hello Sébastien, Thank you for choosing skioccas.com. We take note of your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2019
no hardware problems as indicated on the site
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Response from Skioccas
Hello, Thank you for sharing and trusting us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/10/2019
Product conforms to website. Fast delivery
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Response from Skioccas
Hello Fabrice, Thank you for your feedback and your confidence :) See you soon, The SkiOccas team
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