Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
The selection criteria do not allow for a perfect selection. Products not corresponding to the criteria appear.
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Response from Skioccas
Hello, Could you tell us more, we don't really understand your message concerning the choice criteria. If you could give us an example to help us understand.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2018
Products conform to my order, not yet tried on piste. The packaging/conditioning needs to be improved, especially when buying boots and skis (2 shipping costs, 1 parcel) can be well installed at the start. But on arrival the boots moved around in the large ski box. Deserved 2 boxes.
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Response from Skioccas
Hello, Thank you for sharing your experience :) We take note of your remark concerning the packaging of your parcel. See you soon, The Skioccas team
A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 29/11/2018
Very good
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Response from Skioccas
Good morning, Thank you for your note and opinion. Please do not hesitate to come back towards us for a next command :) See you very soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2018
Good communication Fast delivery
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Response from Skioccas
Hello, Thank you for sharing your experience :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/11/2018
I contacted them by e-mail to get some more information about my future ski purchase. The response was very brief, with no real answers to my questions.
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Response from Skioccas
Hello, Your comment is a bit harsh. We do have your e-mail, still visible, where you asked for information about the ski and about us. We replied that we were a group with 110 stores and that the information you requested was all on the product data sheet. We have created multiple pages with all the information on the site precisely so that we don't have to answer questions where the information is already present. Thank you for your feedback, I'm sorry you weren't satisfied with the answer.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2018
very well
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Response from Skioccas
Hello, Thank you for your comment :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
Very satisfied. Very fast.
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Response from Skioccas
Hello, Thank you for your feedback :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2018
Easy access and plenty of skis on offer
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Response from Skioccas
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2018
Magnificent price/quality ratio. And very good customer service. THANK YOU
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Response from Skioccas
Hello, Thank you for sharing your experience :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2018
I hope that delivery to your store will be possible in the future. Not only did I pay for delivery, but I also had problems receiving them.
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Response from Skioccas
Hello, We are sorry to hear that your experience with DPD did not go as planned. The delivery service is already available in our stores, at no extra cost. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2018
Good choice of materials
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Response from Skioccas
Hello, Thank you for your purchase and your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 18/11/2018
not very clean waxing and poor sole filling
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Response from Skioccas
Hello, We are surprised by this feedback. Would it be possible for you to send us a photo of the insoles so that we can analyse them? Why not contact us, we offer a free return for refund if the product is not suitable. We look forward to hearing from you and finding a solution that suits you. We look forward to hearing from you.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2018
fast delivery, good merchant.
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Response from Skioccas
Hello, Thank you for your review :) We're delighted that our services were up to scratch. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
161/5000 The site doesn't work very well: the filters for selecting products don't work. There are no detailed photos of the products for sale: more detailed photos are required.
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Response from Skioccas
Hello, thank you for your feedback. We are surprised about the problem encountered with the filters, we don't see any problem, could you tell us a little more about the problem encountered, were you on pc or mobile? The photos are available for each product, about 3 to 4 photos, we can not make too many photos, some products are sold at less than 15 and it involves extra time each time. Thank you for your time.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2018
Very good site, but the photos of the articles should be more legible.
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Response from Skioccas
Hello, Thank you for your feedback, we take note of your comment :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2018
Site offering a wide range of inexpensive used skis. Easy ordering and fast delivery
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Response from Skioccas
Hello, Thank you for your feedback :) We are delighted that our services were up to scratch. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2018
good deals very interesting prices
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Response from Skioccas
Hello, Thank you for your feedback, do not hesitate to come back to us for a next order :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
simple and efficient
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Response from Skioccas
Hello, Thank you for your review :) We are very happy to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
Skis worn but in good condition, as advertised. Fast delivery and well-protected skis
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Response from Skioccas
Hello, Thank you for taking the time to share your experience :) We are very happy to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
fast shipping
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Response from Skioccas
Hello, Thank you for your purchase and your feedback :) We are delighted that our services were up to scratch. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2018
fast delivery!!!
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Response from Skioccas
Hello, Thank you for your purchase and your feedback :) We are delighted that our services were up to scratch. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2018
Website a bit slow
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Response from Skioccas
Hello, Thank you for your feedback, what problem did you encounter? See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/11/2018
A description of the condition of the equipment that doesn't match reality.
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Response from Skioccas
Good evening, the states are very well explained on the site in various places. However it is possible that there is a problem with your order, you had ordered a condition 2. Could you please tell us the problem you are experiencing with the pair of skis you received. waiting for your return. We look forward to hearing from you.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2018
Good reception. Shoes well worn but it will do. ...
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Response from Skioccas
Hello, Thank you for your feedback. Our customer service is available for any comments or complaints at 04.79.00.42.41. See you soon, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/10/2018
Vero good service! I just would like to get information in english!
Response from Skioccas
Hello, Thank you for your purchase and feedback, which we take into account. See you soon, Team Skioccas
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/10/2018
I would like to have the possibility to read in english
Response from Skioccas
Hello, Thank you for your purchase and feedback, which we take into account. See you soon, Team Skioccas
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2018
Satisfied with the product, nothing to say
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Response from Skioccas
Hello, Thank you for your appreciation. Do not hesitate to come back to us for a next order :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/10/2018
Material in good condition, as described. Great price and very fast, careful shipping.
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Response from Skioccas
Hello, Thank you for your review. We are delighted that our services were up to scratch :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/10/2018
good description deadlines met
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Response from Skioccas
Hello, Thank you for your purchase and your feedback :) We are delighted that our services were up to scratch. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/09/2018
Material as described...
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Response from Skioccas
Hello, Thank you for taking the time to comment on your review :) Do not hesitate to come back to us for a next order. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/09/2018
Very good. Not 5 stars for the small delay between the planned delivery and the actual one, which kept me up all morning.
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Response from Skioccas
Hello, Thank you for choosing skioccas.com for your purchase. We take note of your feedback concerning the delivery, and we are sorry about it. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/09/2018
Good transaction overall.
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Response from Skioccas
Hello, Thank you for your purchase and your review. Do not hesitate to come back to us for a next order :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2018
too bad you can't choose parcel delivery when you order. (obliged to use the DPD form).
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Response from Skioccas
Hello, Thank you for your feedback. Relay delivery is available on the site for all items except skis. The relays no longer take skis, any package over 1m50 is not accepted. We were lucky that they accepted your parcel. Good luck.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/04/2018
corresponds to the
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Response from Skioccas
Hello, Thank you for your purchase and your feedback :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2018
very responsive.
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Response from Skioccas
Hello, Thank you for your feedback :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2018
Perfect, site to be improved in terms of shipping explanations...
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Response from Skioccas
Hello, Thank you for your review :) We will take your comment into account. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/03/2018
well packed, received promptly, but skis not waxed when they should have been...
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Response from Skioccas
Hello, Thank you for your feedback, we're sorry that your shopping experience with us didn't go as planned. Our customer service will contact you to find a solution :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
Correct
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Response from Skioccas
Hello, Thank you for your review. Happy skiing :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2018
Very good quality skis. However, I was a little disappointed by the color of the skis. I was expecting black skis like on the picture. They turned out to be brown. Perhaps you could add a description on the product page to avoid this type of return?
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Response from Skioccas
Hello, thank you for your feedback. Normally this ski is black, would you have a photo to send us from the contact page of the site to better understand this color difference? Thank you. (In any case we are sincerely sorry for the inconvenience).
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/02/2018
I'm a bit disappointed ski very heavy and quite damaged all the same
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Response from Skioccas
Hello, We're sorry to hear that your purchasing experience did not go as planned. Would you like us to call you so that we can quickly find a solution? See you soon, The Skioccas team
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