Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
A piece is missing on my skis, which show more pronounced signs of use than expected for a wear category of level 1. Can a commercial gesture be made? Otherwise, I will have to return these skis whose wear seems to be at a higher level than those ordered. Thank you for your understanding.
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Response from Skioccas
Hello Elise,
Thank you for taking the time to share your experience with us. We are sorry to hear that your order did not fully satisfy you. Your feedback is valuable and we will look into the issue of the missing part as well as the condition of your skis.
We invite you to contact us directly at: [email protected] to discuss a possible commercial gesture, in order to find a solution that suits you. We are here to help you and we want to ensure that you are satisfied with your experience with Skioccas.
Best regards,
The Skioccas team
L
lucie C.
Rating: 1 out of 5
following a purchase from 02/01/2026
Very negative, extremely damaged skis (cat.3) I don't even understand how such worn material can be sold.
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Response from Skioccas
Hello Lucie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our skis did not meet your expectations. The satisfaction of our customers is our priority, and your feedback is valuable in helping us improve our service. We invite you to contact us directly at [email protected] to find a suitable solution.
Best regards,
The Skioccas team
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Philippe M.
Rating: 1 out of 5
following a purchase from 26/12/2025
Very disappointed by level 2 which corresponds to very, very damaged skis. Material returned.
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Response from Skioccas
Hello Philippe,
Thank you for taking the time to share your feedback. We are sorry to hear that the material received did not meet your expectations. At Skioccas, we are committed to providing quality products and ensuring your satisfaction. We take your feedback very seriously and will examine the situation to prevent this from happening again. Please feel free to contact us for any additional assistance.
Best regards,
The Skioccas team
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Lucien R.
Rating: 1 out of 5
following a purchase from 24/12/2025
The ski being in wear state 3, is much more worn than the other skis delivered by you in the same wear state. I would therefore like to return them.
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Response from Skioccas
Hello Lucien,
Thank you for taking the time to share your feedback. We are sorry to hear that the condition of the skis did not meet your expectations. Your satisfaction is our priority and we would be happy to assist you in the return process. Please feel free to contact us at [email protected] for any additional help.
Best regards,
The Skioccas team
I
Ignacio A.
Rating: 1 out of 5
following a purchase from 28/12/2025
The skis in state 3 did warn... but it said they could be rescued with treatments. Nicks that reached the wood, one of the skis was coming inflated and also the binding was useless. A total dissatisfaction, I had to return them. Customer service responds very slowly and with generic things...
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Giuseppe F.
Rating: 1 out of 5
following a purchase from 27/12/2025
Why long delivery times.
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Danny W.
Rating: 4 out of 5
following a purchase from 18/12/2025
All good
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Veronica T.
Rating: 1 out of 5
following a purchase from 17/12/2025
Good morning, I had to choose category 3 due to the lack of size and type of skis I needed, so I expected the skis to be used, but not that they had been through a war. They are really damaged, some points even lack entire edges. I am very disappointed.
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MARC G.
Rating: 2 out of 5
following a purchase from 17/12/2025
The second-hand ski pair I purchased was delivered without any inspection. The bindings did not hold on the ski due to a stripped thread in the SKI, so the screws could not hold... I had to return to the depot for an exchange "30km + lost time"... However, the person was understanding and found an identical replacement pair. But in the future, it would be advisable to implement a quality control on your second-hand products...
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Response from Skioccas
Hello Marc,
Thank you for taking the time to share your experience with us. We are sorry to learn that you encountered difficulties with your second-hand ski pair. Your feedback is valuable and we will take your suggestion regarding more rigorous quality control into account. We are glad that our team was able to assist you with an exchange. Your satisfaction is essential to us, and we hope to see you again soon on Skioccas.
Best regards,
The Skioccas team
A
agnes Y.
Rating: 2 out of 5
following a purchase from 13/12/2025
The photos did not sufficiently show the condition of the skis. Even though they were in a state of advanced wear, I would never have bought these skis if I had seen them up close. The wood is visible in several places. The plastic on top is starting to peel off. In short, the sole is impeccable but I think they are unusable.
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Response from Skioccas
Hello Agnès,
Thank you for taking the time to share your feedback. We are sorry to hear that the condition of the skis did not meet your expectations. Your feedback is valuable and will help us improve our descriptions and photos. Please feel free to contact us directly to discuss your experience, we want to ensure your satisfaction.
Best regards,
The Skioccas team
F
francois C.
Rating: 1 out of 5
following a purchase from 10/12/2025
Defective ski binding, 4 days later, still no news from customer service
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Response from Skioccas
Hello François,
Thank you for your feedback regarding your order. We have taken your opinion into account and responded to you by email on December 13.
Best regards,
The Skioccas team
A
Aurora D.
Rating: 1 out of 5
following a purchase from 06/12/2025
I recently purchased a pair of skis for €80 listed as having a wear level of 2. However, upon receiving them, I noticed that they are not in acceptable condition. They show significant wear beyond cosmetic damage — the tips are completely worn and delaminated.
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Marin F.
Rating: 2 out of 5
following a purchase from 07/12/2025
The ski taken in grade 1 is very worn. One wonders what grades 2 and 3 could be.
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Response from Skioccas
Hello Marin,
Thank you for taking the time to share your opinion. We are sorry to hear that your experience with the equipment did not meet your expectations. Your feedback is valuable and will help us improve the quality of our services. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Skioccas team
M
Marion B.
Rating: 4 out of 5
following a purchase from 06/12/2025
Very fast delivery. Item as described. Negative: Ski boots could have been cleaned better (outside)
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Alejandro A.
Rating: 1 out of 5
following a purchase from 30/11/2025
Order not received in weeks, with no information from Skioccas or the carrier.
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Sarah E.
Rating: 1 out of 5
following a purchase from 03/12/2025
The skis are in a desolate condition. Binding broken, some deep dents that you can see down to the base material, and the supposedly done ski service is also unsatisfactory. Deep scratches also on the underside and thick wax drips. And all of this in the best category. Unfortunately, the return process is also difficult, as no pickup for bulky goods is offered. One is forced to send the package back at their own expense.
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Sebastian S.
Rating: 1 out of 5
following a purchase from 25/11/2025
The skiis where category 1 but had a loose piece in the base and needed repairs for using, I want a full refund
Response from Skioccas
Hello Sebastian,
Thank you for your feedback. We're sorry to hear about the issue with the skis. Please reach out to our customer support team, and we will be happy to assist you in resolving this matter. Your satisfaction is important to us.
Best regards,
The Skioccas Team
F
frederic G.
Rating: 2 out of 5
following a purchase from 30/11/2025
SKI DAMAGED MORE IN 3 THAN IN 2 FOR ME. HOLE IN THE SOLE AND GLUE ON THE SHOES.
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Response from Skioccas
Hello Frédéric,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly so we can resolve this issue and bring you satisfaction.
Best regards,
The Skioccas team
J
Javier E.
Rating: 4 out of 5
following a purchase from 29/11/2025
For now, everything is perfect!
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Karsten S.
Rating: 1 out of 5
following a purchase from 03/12/2025
The bindings on both ordered skis are so loose, like junk, that I don't believe it works at all, so possibly not usable.
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Costanza G.
Rating: 1 out of 5
following a purchase from 29/11/2025
Ten days after the order, the skis have not yet arrived
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Gorka O.
Rating: 1 out of 5
following a purchase from 30/11/2025
Tdv I have not received the skis
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PABLO R.
Rating: 1 out of 5
following a purchase from 30/11/2025
I still haven't received the order, it should have been delivered several days ago.
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Loreta K.
Rating: 1 out of 5
following a purchase from 29/11/2025
no delivery no reply nothing
Response from Skioccas
Hello Loreta,
Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with your order. Your satisfaction is our top priority, and we are here to help you resolve this issue promptly. Please reach out to our customer service team, and we will ensure you receive the assistance you need.
Best regards,
The Skioccas Team
I
Ingo R.
Rating: 4 out of 5
following a purchase from 25/11/2025
Fast delivery. Skis are okay.
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Maxime B.
Rating: 2 out of 5
following a purchase from 15/11/2025
A piece was missing in the bindings I purchased.
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Response from Skioccas
Hello Maxime,
Thank you for taking the time to share your opinion. We are sorry to hear that a piece was missing from your order. We invite you to contact our customer service to resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The Skioccas team.
B
Bruno F.
Rating: 1 out of 5
following a purchase from 20/11/2025
The skis received did not match the photo on the skioccas site. The skis were supposed to be in a wear level 1 ("They show visible scratches" according to the skioccas site). This is not the case. While the base is correct, the tips are very damaged. Some "gouges" have been patched with resin. Others have not. The internal fiber is exposed in places, jeopardizing the waterproofing of the ski. For €100 and from all the ads on Le Bon Coin that I have browsed, no individual dares to offer skis in this condition for more than €20. Experience to forget.
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Response from Skioccas
Hello Bruno,
Thank you for taking the time to share your experience. We are sorry to hear that the skis received did not meet your expectations. Your feedback is valuable and will help us improve the accuracy of our listings. Please feel free to contact us directly so we can review your situation and find a solution that works for you.
Best regards,
The Skioccas team
P
Paolo D.
Rating: 4 out of 5
following a purchase from 13/11/2025
I bought a pair of ski boots, classified as third category, they are indeed very marked but still functional and for the requested price they are just fine! Arrived in a very short time! Packaging needs improvement...
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Simone B.
Rating: 4 out of 5
following a purchase from 11/11/2025
The skis have met my expectation. Fast delivery.
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federico C.
Rating: 4 out of 5
following a purchase from 10/11/2025
Serious and precise company
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Eric P.
Rating: 2 out of 5
following a purchase from 01/11/2025
The app to connect this Superdry watch to my iPhone doesn't seem to exist anymore.., The package was damaged and re-taped.
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Response from Skioccas
Hello Eric,
Thank you for taking the time to share your feedback. We understand your disappointment regarding the app and the condition of your package. This does not reflect our quality standards. We will take prompt action to improve our services. Please feel free to contact us directly, we are here to help you.
Best regards,
The Skioccas team
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Antonio R.
Rating: 1 out of 5
following a purchase from 29/10/2025
Skis are not class 1
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Response from Skioccas
Hello,
We are sorry to hear that you are not completely satisfied with your order. Could you please email us some photos of the skis you received?
Kind regards,
The Skioccas team
L
luca T.
Rating: 4 out of 5
following a purchase from 28/10/2025
Very fast delivery, the level of the ski is modest, I was hoping for something better, even though it was the quality level 2, however the base is in good condition, I recommend it if someone is looking for a ski with no big expectations.
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Davide V.
Rating: 1 out of 5
following a purchase from 27/09/2025
I agree that they are used and cheap... but at least when you sell them, check if they still have some edges... I received skis with almost nonexistent edges... also poorly made... thank you anyway, regards.
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Marco B.
Rating: 1 out of 5
following a purchase from 16/10/2025
Unfortunately, the skis received are very damaged and not in line with the images shown on the site at the time of purchase, therefore I would like to return them and be refunded.
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Aurore H.
Rating: 2 out of 5
following a purchase from 05/10/2025
I bought a ski pack and a pair of ski boots. The package was just in packaging, the boots rubbed against the skis because the only paper separating them was loose in the box. The wear condition noted was 1 which corresponds to a correct condition for me, I would rather say condition 3 because given the state of the top of the skis very damaged, the bottom leaves much to be desired. I have competitors who would have been classified as wear 3. Quite disappointed, I have other pairs to buy, I took those to see and I don't think I will buy again on this site. Very sorry.
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Response from Skioccas
Hello Aurore,
Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations. Your feedback regarding the packaging and the condition of the items is valuable and we take it very seriously.
We are committed to improving the quality of our services to ensure optimal satisfaction for our customers. Please feel free to contact us directly if you would like to discuss your order in more detail.
Best regards,
The Skioccas team
Z
Zhivko Z.
Rating: 2 out of 5
following a purchase from 01/10/2025
Ските който закупих НЕ отговарят на снимката. Доста поражения има по тях. Щеките им липсва едното зъбче за забиване в снега и ремъците за ръцете са много износени. Занапред може би ще се въздържа от покупки от сайта
Response from Skioccas
Hello Zhivko,
Thank you for your feedback. We appreciate you bringing these concerns to our attention. We strive to provide quality products and your comments will help us improve. If you have any further issues or need assistance, please feel free to reach out.
Best regards,
The Skioccas Team
E
Emili P.
Rating: 1 out of 5
following a purchase from 19/09/2025
They sent me some destroyed skis that I had to return
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Federico B.
Rating: 4 out of 5
following a purchase from 07/09/2025
Ordered skis and poles. Skis 2 OK. Poles 2 instead were in very bad condition, they would be 3
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Mihai P.
Rating: 1 out of 5
following a purchase from 21/08/2025
I am not at all happy or ordered a product based on a photo and instead I received a different product...
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