Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Very fast delivery. I expected skis that were a little less worn for a used level "1".
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Response from Skioccas
Hello Florian,
Thank you for your feedback and your rating of 4/5. We are delighted that the delivery was quick! We understand your disappointment regarding the condition of the skis and we strive to provide accurate descriptions on our site. Your feedback is valuable and will help us improve our service.
Best regards,
The Skioccas team
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Oskar P.
Rating: 4 out of 5
following a purchase from 20/05/2025
The skis are quite used, as expected.
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Albert N.
Rating: 4 out of 5
following a purchase from 28/04/2025
the material I bought was not as I think it should be a category 1
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Jean-Paul P.
Rating: 4 out of 5
following a purchase from 05/04/2025
Late but a small commercial gesture greatly appreciated
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Response from Skioccas
Hello Jean-Paul, we sincerely thank you for your positive feedback and for your understanding regarding the delay. We are delighted that the commercial gesture was able to satisfy you and we are committed to improving our timelines for your future experiences on Skioccas. We look forward to seeing you again soon!
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Geoffrey L.
Rating: 4 out of 5
following a purchase from 13/04/2025
Level 3 is really very damaged, so be careful before buying. To get skis in fairly good condition, prefer level 2 or especially level 1. Just so you know.
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Response from Skioccas
Hello Geoffrey,
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paco S.
Rating: 1 out of 5
following a purchase from 11/04/2025
The ski quality received is very very low
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Benoit F.
Rating: 4 out of 5
following a purchase from 02/04/2025
Order matches the presentation
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Response from Skioccas
Hello Benoit,
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Tom F.
Rating: 1 out of 5
following a purchase from 15/03/2025
Ski in extremely bad condition
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christophe N.
Rating: 4 out of 5
following a purchase from 14/03/2025
No problem and fast
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Response from Skioccas
Hello Christophe,
Thank you very much for your positive feedback! We are delighted to hear that you found our service fast and hassle-free. Your satisfaction is our priority. We look forward to seeing you again on Skioccas!
Best regards,
The Skioccas Team
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Audry F.
Rating: 4 out of 5
following a purchase from 11/03/2025
Nickel. A bit more damaged than I thought, but well... I'm happy.
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Response from Skioccas
Hello Audry,
Thank you for your positive feedback, and we are delighted to hear that you are happy with your experience on Skioccas. We are sorry to learn that the condition of your product did not quite meet your expectations. Your feedback is valuable and will help us improve our service. Please feel free to contact us if you have any questions or suggestions.
Best regards,
The Skioccas Team
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Marie Christine F.
Rating: 4 out of 5
following a purchase from 09/03/2025
The only issue is the color, which is not as advertised because it is sold as a white puffer jacket, while I received a cream puffer jacket; otherwise, the delivery speed was good.
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Response from Skioccas
Hello Marie Christine,
Thank you for your feedback and your positive rating of 4/5. We are delighted that you appreciated the speed of delivery. Regarding the color of the puffer jacket, we take your comments into account to improve the accuracy of our descriptions. Please feel free to contact us if you need further assistance.
Best regards,
The Skioccas team
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Fabio L.
Rating: 1 out of 5
following a purchase from 09/01/2025
The shoes are defective, the walk/ski mode no longer works and remains in walk mode only.
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Response from Skioccas
Hello Fabio,
Thank you for your feedback and we're sorry to hear that you encountered a problem with your shoes. At Skioccas, customer satisfaction is our top priority. We invite you to contact our customer service department so that we can resolve this situation quickly. Your trust is important to us and we are committed to providing you with the best possible experience.
Yours sincerely
The Skioccas team
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Alexandros K.
Rating: 4 out of 5
following a purchase from 12/02/2025
Excellent service, but skis were in worse condition that I thought this time (split on the side).
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Michael Z.
Rating: 2 out of 5
following a purchase from 13/02/2025
The delivery and processing were all smooth and great!! => However, in my opinion, the described condition of the ski does not match reality. The base is excellent and newly done, but the top is VERY STRONGLY scratched. One would probably expect this with a rental ski, but the ski was marked with the condition '1'?! Everything else was really TOP!!
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Luc D.
Rating: 4 out of 5
following a purchase from 08/02/2025
Ok
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Response from Skioccas
Hello Luc,
Thank you for your 4 out of 5 rating. We are delighted that your experience on our Skioccas site was satisfactory. Please let us know if you have any suggestions on how we can further improve our service.
Best regards,
The Skioccas team
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John G.
Rating: 1 out of 5
following a purchase from 06/02/2025
The condition of the boots were a lot worse than I expected. If I had realised the true condition I would not have bought them. The high postage cost €30 doesn’t mean a return is viable. I’m better off selling myself.
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Oskar R.
Rating: 1 out of 5
following a purchase from 03/02/2025
They should not sell skis with notable problems in the bindings. It is a safety element that must be checked and should not have the play that the skis I received had.
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Alessandra D.
Rating: 4 out of 5
following a purchase from 30/01/2025
They promptly respond to emails and messages for information.
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victor M.
Rating: 4 out of 5
following a purchase from 26/01/2025
I THINK IT IS GOOD VALUE FOR MONEY, I WILL RECOMMEND IT.
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Response from Skioccas
Thank you very much, Victor, for your comment and your recommendation! We are glad to hear that you are satisfied with the quality and price of our products. We look forward to seeing you again at Skioccas.
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Sébastien H.
Rating: 1 out of 5
following a purchase from 19/01/2025
The condition of the skis does not match that ordered. Skis very damaged for order and wear condition 1
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Response from Skioccas
Hello Sébastien, thank you for sharing your feedback with us. We are sorry to hear that the condition of the skis you received did not meet your expectations. We always do our utmost to guarantee the best possible quality of our products. Since we have no complaints on your part, we invite you to contact us to find a solution to this problem.
Thank you again for your valuable feedback, which we will take into account to improve our services in the future. We look forward to satisfying you with your next order. Sincerely, the Skioccas team.
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Freddy B.
Rating: 1 out of 5
following a purchase from 13/01/2025
Photos do not match items received. Sticks worn rotten. Scratched/twisted torn straps. I lost my money
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Response from Skioccas
Hello Freddy, we're sorry you weren't satisfied with your purchase from Skioccas. We will make sure that our items are in perfect condition before shipping. We hope you'll give us another chance in the future.
You can still make a return if you would like a refund.
Best regards.
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Aurelio F.
Rating: 4 out of 5
following a purchase from 14/01/2025
I bought a pair of skis with a state of use 3, the use is very noticeable, especially by chipping on the decks and some slack in the bindings, the soles and edges on the contrary are fine.
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Linda M.
Rating: 4 out of 5
following a purchase from 12/01/2025
Super fast delivery. Very well packed. The skis with bindings are fine for beginners. Suggestion for improvement: age of the sku is missing or what year the model is from. Add a note on your website.
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Simone B.
Rating: 2 out of 5
following a purchase from 09/01/2025
Wide selection of materials, easily navigable site, descriptions not always accurate, fairly quick shipping. Unfortunately, the skis I received were not reconditioned properly, they are completely without edges. No help or ability to fix them through customer service. The only option is to return them, receive a refund and proceed with a new purchase.
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Response from Skioccas
Good morning Simone,
Thank you for your feedback and we are sincerely sorry for the inconvenience you experienced with your skis. We care about ensuring the highest satisfaction of our customers, and we apologize if we were unable to meet your expectations this time. Please contact us directly so that together we can find a solution to improve your experience with us.
Thank you for your understanding and we hope to serve you better in the future.
Sincerely,
The Skioccas team
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Iker J.
Rating: 4 out of 5
following a purchase from 06/01/2025
I bought a second hand ski, I understood that the metal toe cap is checked and well even if it was use 3, but half of it was missing. Maybe I got it wrong.
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Eric N.
Rating: 2 out of 5
following a purchase from 04/01/2025
I received the skis very quickly. No problems at all. On the other hand, I ordered in the slightly used category and they are in really bad condition on top. They are chipped all over. I'm disappointed because I still paid 200€.
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Response from Skioccas
Hello Eric, we're sorry your skis didn't meet your expectations. We always strive to offer you quality products, but it's possible that some items in the "may be used" category may have a few imperfections."
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Pierre yves M.
Rating: 1 out of 5
following a purchase from 29/12/2024
Level 3, ski extremely degraded, you could even see the wooden structure...
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Response from Skioccas
Hello Pierre Yves, thank you for your feedback on our Skioccas website. Have a nice day!
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Angela M.
Rating: 4 out of 5
following a purchase from 28/12/2024
All ok product as description
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Dominique L.
Rating: 1 out of 5
following a purchase from 27/12/2024
Received skis missing front tip protectors with nice holes.... Skis sent back ok, but chronopost announces 11 days to transport the skis, so at least 12 days to get a refund and buy other skis... Not great...
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Response from Skioccas
Hello Dominique, I have taken note of your opinion after our numerous exchanges by e-mail and I am sorry that your experience with Skioccas was not up to your expectations. We take the quality of our products very seriously, even in the state of wear three, and we are very sorry for the problems you encountered with your skis and preferred to repair one pair out of the five purchased. Yours sincerely, the Skioccas team.
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BARBARA C.
Rating: 4 out of 5
following a purchase from 16/12/2024
skis in good condition
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Estelle B.
Rating: 2 out of 5
following a purchase from 27/12/2024
Miky was grade two but it was really damaged, I'm a bit disappointed with the quality. On the other hand, it looks very neat, with good follow-up and speed!
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Response from Skioccas
Hello Estelle, thank you for your feedback on Skioccas. We are sorry that you were disappointed with the quality of our product. We take your comment into account and will do our utmost to improve our services. As for our follow-up and speed, we are delighted that you appreciated them. We hope to see you soon on our site.
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Chantal M.
Rating: 2 out of 5
following a purchase from 19/12/2024
Skis in very poor condition
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Response from Skioccas
Hello Chantal, thank you very much for your review of Skioccas. We take your comments very seriously and will do everything we can to improve the condition of our skis. We hope to see you soon for an even better experience. Best regards.
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christian O.
Rating: 4 out of 5
following a purchase from 18/12/2024
The ski soles show 4 impacts (2 on each ski under each tip). And the bindings look a bit older than I expected.
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Response from Skioccas
Thank you for your feedback, Christian. We are sorry if the skis are not exactly what you expected. We do our best to accurately describe the condition of our pre-owned products, but there may be some imperfections. Please do not hesitate to contact us if you need any further information or if you have any problems with the bindings. We'll be happy to help.
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Caterina C.
Rating: 4 out of 5
following a purchase from 29/11/2024
The backpack paid half price and sold as new without tags arrived in good condition, there were some stains but I was able to melt them away
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Konrad K.
Rating: 4 out of 5
following a purchase from 24/11/2024
Good price/performance ratio. The condition of the ski poles, skis and ski boots are as described. Only one helmet had a small tear at the back. Not safety-critical, but unattractive.
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Cecilia M.
Rating: 4 out of 5
following a purchase from 20/11/2024
Very good service, the skis are a little more worn than I expected even though I bought 1 wear, but nevertheless they are in conditions to be used safely and everything is fine.
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massimo S.
Rating: 2 out of 5
following a purchase from 22/11/2024
Unclear online photos
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Žygintas M.
Rating: 4 out of 5
following a purchase from 14/11/2024
Received the order quickly. Was a bit dissapointed with the skis themselves, because I was expecting less visual wear for Level 1.
Response from Skioccas
Thank you for your feedback, Žygintas. We apologize if the skis did not meet your expectations. We always try to accurately represent the condition of our products in the photos and descriptions. However, we will take your comment into consideration for future improvements. Thank you for choosing Skioccas.
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Silvio G.
Rating: 4 out of 5
following a purchase from 08/11/2024
has worked well, the boots as in the pictures
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Jens Z.
Rating: 4 out of 5
following a purchase from 07/11/2024
Very good service. However, you can tell that the skis have been rented out. The prices are ok but not a bargain either.
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