Reviews Skioccas : Discover customer reviews from skioccas.com (Page 5)

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Gael B.

Published on 28/12/2023 à 19h22 following a purchase from 15/12/2023

Disappointed with the value for money, we thought we were getting a bargain and realized that the skis we found for 50 euros in resort while we paid 89,90🤔.

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Response from Skioccas Published on 31/01/2024

Hello Gael, we're sorry to hear about your disappointment with the value for money of our skis. We want to assure you that at Skioccas, we do everything we can to offer quality products at the best price. We take your feedback into account and will do our utmost to improve our offer. We hope you enjoyed your day's skiing. Best regards.

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Alejo Gabriel A.

Published on 28/12/2023 à 18h37 following a purchase from 18/12/2023

It was delayed two times. Then when it finally arrived, they failed to deliver it to the correct address, but never called me. I went skiing without my order. I don’t need it any more and I want my money back.

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David G.

Published on 28/12/2023 à 15h20 following a purchase from 16/12/2023

I was offered a discount that was never applied.

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Eduardo L.

Published on 25/12/2023 à 09h59 following a purchase from 15/12/2023

I have been waiting for my order since 15.12.2023 and they promised to deliver it on the 21st at the latest. It is now 25.12.2023 and I have received nothing. Not even an explanation.

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Aiala B.

Published on 21/12/2023 à 13h44 following a purchase from 06/12/2023

Good service, but the damage rating does not correspond to what I received.

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Daniele L.

Published on 21/12/2023 à 13h30 following a purchase from 10/12/2023

The general state of the skis is lower than the classification you presented in particular the 2 star is equivalent to 3

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HECTOR N.

Published on 21/12/2023 à 13h16 following a purchase from 24/11/2023

I have yet to test the material but it seems to be in good condition. It has been a diligent and reliable service. Thank you

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Guyom P.

Published on 19/12/2023 à 20h51 following a purchase from 29/11/2023

Actual photos of the product would be great.

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Response from Skioccas Published on 05/01/2024

Hello Guyom, thank you for your review! We take note of your comment and will do our best to add real product photos in the future. In the meantime, please don't hesitate to contact us if you need more information about a particular product. Thank you for your confidence and see you soon on our Skioccas website!

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Raul G.

Published on 18/12/2023 à 19h17 following a purchase from 28/11/2023

More wear and tear than it should be

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Salvador M.

Published on 20/10/2023 à 21h23 following a purchase from 15/10/2023

Good service, but I think you need more image del producto to see the errors.

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Response from Skioccas Published on 27/11/2023

Thank you for your feedback, we're glad you enjoyed the services we offer. We take your suggestion into consideration and will do our best to improve our site by adding more images of the products available.

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Daniele C.

Published on 05/10/2023 à 15h51 following a purchase from 01/10/2023

Everything arrived

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Response from Skioccas Published on 09/10/2023

Hi Daniele, Thank you for your positive feedback! We are glad you are satisfied with your purchase. Have a great day and see you soon, The Ski Occas Team

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Mathieu C.

Published on 05/10/2023 à 07h07 following a purchase from 30/09/2023

A little disappointed with some of the defects on the skis, but I recommend the site. Fast and accurate shipping and compliant order!

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Response from Skioccas Published on 09/10/2023

Hello Mathieu, Thank you for your feedback. We're sorry we didn't live up to your expectations on this one. We're pleased to hear that you appreciated our services. Have a nice day and see you soon, The Ski Occas team

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Mariana Miriam D.

Published on 17/09/2023 à 13h57 following a purchase from 02/09/2023

The website easy to access, the delivery on time, a pity that the product did not come perfect, I bought a goggle and the lens is scratched.

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Response from Skioccas Published on 19/09/2023

Hi Mariana, Thank you for your comment, we are pleased to hear that you are satisfied with our services. We are sorry to hear that you were not satisfied with your mask. You purchased one in condition 2, which means that the mask shows signs of wear, especially on the lenses. We will try to clarify this on our website. Have a nice day and see you soon, The Ski Occas team.

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Carmen G.

Published on 09/07/2023 à 16h57 following a purchase from 04/07/2023

The order arrived promptly and on time. But I bought the skis at number 1, which is supposed to be demonic, and none of this is very marked, it even has the wood and resin raised, I consider that instead of a 1 it is a 3 or a 2 at most

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Matthieu D.

Published on 28/05/2023 à 09h02 following a purchase from 13/05/2023

The site and delivery are correct, and the model in this size cannot be found elsewhere. However, I'm still disappointed by the degree of wear. Advertised as level 1 wear (excellent condition), the skis show numerous chips on the silkscreen.

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Response from Skioccas Published on 04/07/2023

Hello, thank you for sharing your opinion. The skis we offer are second-hand, and indeed, it is possible that their serigraphy has been damaged as a result of their use. The upper part of the skis or "top sheet" has many opportunities to be damaged (skis overlapping, skiers stepping on each other's skis at the ski lifts, blows from pole tips, etc.), this wear is inherent to the use of the products. We point this out on the site; we also provide a summary explaining the level of wear for each condition. Furthermore, the fact that the top sheet shows signs of wear in no way alters the glide, as this element is mainly decorative. The most important part of a ski is the base, which ensures that the equipment runs smoothly. The soles are systematically overhauled before the skis are put on sale, and skis with excessive damage to this part are scrapped. Sincerely, The Ski Occas team

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johann L.

Published on 15/03/2023 à 18h17 following a purchase from 13/03/2023

very responsive and helpful

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Response from Skioccas Published on 16/03/2023

Hello Johann, Thank you for your comment. We strive every day to make your experience better, so we are delighted to have been able to meet your expectations again! Have a nice day and see you soon, The Ski Occas team

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Luis Marcelo M.

Published on 02/03/2023 à 15h22 following a purchase from 10/02/2023

The two orders arrived separately and at different times.

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Response from Skioccas Published on 07/03/2023

Hello, We're sorry if this has inconvenienced you, however, as you may have seen on our site, some products are sold by partner stores who do the shipping themselves. When you place an order with one of our products and one of our partner products, the two orders leave separately and may therefore arrive on different days. Our apologies if this did not please you. Have a nice day and see you soon, The Précision Ski Team

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Henrik L.

Published on 28/02/2023 à 09h01 following a purchase from 22/01/2023

Customer server is awful. You send a mail and get no reply. I am not going to use this shop again.

Response from Skioccas Published on 06/03/2023

Hello, We apologise for the fact that we have not been able to find your email. If you need to contact our customer service at the following address: [email protected] as indicated on our website. Have a nice day, The Ski Occas team

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PABLO G.

Published on 25/02/2023 à 20h11 following a purchase from 20/02/2023

Fast shipping

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Response from Skioccas Published on 27/02/2023

Hello Pablo, We are delighted to have been able to meet your expectations, See you soon. The Ski Occas team

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Emmanuel H.

Published on 09/02/2023 à 19h38 following a purchase from 05/02/2023

I'm a bit disappointed with the condition of the shoes, because they're second-hand but still quite damaged on the outside. It does the job anyway, but I'd like to make that clear.

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Response from Skioccas Published on 10/02/2023

Hello, Thank you for your feedback. We are sorry to hear that your order did not meet your expectations. Before any shipment, we take care to check the quality of each product. Second-hand ski boots show signs of wear, but are perfectly ready for use, as every buckle and sole has been checked. For any further information, please contact our customer service team. See you soon, The Ski Occas team.

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Noah R.

Published on 08/02/2023 à 20h30 following a purchase from 07/02/2023

Top!

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Response from Skioccas Published on 10/02/2023

Hello Noah, Thank you for your positive feedback! We are happy to know that you are satisfied. See you soon, The Ski Occas team

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Régis S.

Published on 07/02/2023 à 20h30 following a purchase from 05/02/2023

I received everything on time.

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Response from Skioccas Published on 08/02/2023

Hello Régis, Thank you for your feedback. We are delighted that you are satisfied. See you soon, The Ski Occas team.

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marika N.

Published on 07/02/2023 à 20h14 following a purchase from 05/02/2023

the site is easy to access and the descriptions are complete. There are no surprises at reception.

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Response from Skioccas Published on 08/02/2023

Hello Marika, Thank you for your comment, we are delighted to have met your expectations! See you soon, The Ski Occas team

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Marco M.

Published on 06/02/2023 à 10h51 following a purchase from 23/01/2023

The Fotos don' Show very will the Real conditions of the products. Ons has the impression that the are better.

Response from Skioccas Published on 06/02/2023

Hello, Thank you for your feedback. We have a lot of skis and each pair is different, so it's difficult to take a picture of them all. But for more information on the condition of the skis, you can read our wear reports https://skioccas.com/en/content/6-wear-and-tear or contact our customer service directly, See you soon, The Ski Occas team

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ismael G.

Published on 03/02/2023 à 09h37 following a purchase from 30/01/2023

The skis that have arrived are not mine.

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Response from Skioccas Published on 06/02/2023

Hello, We are sorry to hear that. We have not received any complaint email from you, Can you please contact our service department with photos of the skis you received and a description of the problem? We will resolve the problem as soon as possible, See you soon, The Ski Occas team.

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anthony R.

Published on 02/02/2023 à 19h18 following a purchase from 30/01/2023

Satisfied everything matches as in the description I really recommend this site

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Response from Skioccas Published on 03/02/2023

Hello Anthony, Thank you for your feedback! It's important for us to read your feedback and to see you satisfied. The Ski Occas team

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Alvaro H.

Published on 01/02/2023 à 10h56 following a purchase from 19/01/2023

Bad condition. Trying to return and no response on the web.

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Response from Skioccas Published on 03/02/2023

Hello, You have recently contacted our customer service, which has offered you the return of your order and a refund of your money. The Ski Occas team

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Suzy S.

Published on 29/01/2023 à 11h42 following a purchase from 15/01/2023

satisfied with the shipping time and packaging but not sure if the price for a pair of shoes in category A was worth the condition they are in

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Response from Skioccas Published on 03/02/2023

Hello Suzy, Thank you for your feedback. We are sorry that the shoes did not meet your expectations. For any further information, please contact our customer service. See you soon, The Ski Occas team

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Ivan M.

Published on 26/01/2023 à 17h51 following a purchase from 22/01/2023

I have not received the product, and the transport company says it is delivered, this is surreal.... I want my money back.

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Response from Skioccas Published on 03/02/2023

Hello, We are sorry to hear that. We have sent you the proof of delivery by email. See you soon, The Ski Occas team

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Raúl V.

Published on 21/01/2023 à 03h21 following a purchase from 10/01/2023

The website is very intuitive and the delivery time was very short.

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Response from Skioccas Published on 03/02/2023

Hi Raul, Thank you for your comments. If you had a good experience on our site, why did you only give us 2 stars? See you soon, The Ski Occas team

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Francisco M.

Published on 20/01/2023 à 18h12 following a purchase from 05/01/2023

The order was incomplete, the sticks are missing.

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Response from Skioccas Published on 03/02/2023

Hi Francisco, Our customer service contacted you prior to shipping your order to inform you of a stock issue. We have offered to send you another pair of clubs or a refund. As agreed with you, we have proceeded with the refund. Sincerely The Ski Occas team

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Francisco G.

Published on 20/01/2023 à 13h55 following a purchase from 18/01/2023

They say they regulate the size of the boot and the weight for free, but it arrived unadjusted.

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Response from Skioccas Published on 20/01/2023

Hi, As explained in the email, it is likely that there was a misunderstanding. We adjusted the ski to a size 30 because the indicated size was 47 and this cannot be adjusted on a ski, for us it was the size of a city shoe. Second, it is also possible that there was an oversight; our fitter is out on his own, so mid-season we are not immune to an oversight. In any case, we apologize to you. Good day, The Ski Occas Team

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gilles T.

Published on 10/01/2023 à 16h11 following a purchase from 06/01/2023

Too bad... I order skis + boots and the skis are not paid for. Of course, there's no trace of my request because it was only asked for on the website. Too bad because order + delivery were very efficient.

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Response from Skioccas Published on 11/01/2023

Hello Gilles, Thank you for your feedback. We are happy to have been able to meet your expectations quickly. We are sorry for the misunderstanding regarding the settings, our team does its best every day. Best wishes, The Ski Occas team

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Younes E.

Published on 09/01/2023 à 21h40 following a purchase from 06/01/2023

As shown in the pictures, it has some wear but nothing serious.

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Response from Skioccas Published on 11/01/2023

Hi Younes, Thank you for your encouraging message. It is very important to us that you are fully satisfied. Best wishes, The SkiOccas team.

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Xavi M.

Published on 01/01/2023 à 09h35 following a purchase from 13/12/2022

Happy with tge shopping

Response from Skioccas Published on 02/01/2023

Hello Xavi, Thank you for your positive feedback! We are happy to hear that you are satisfied and hope that your equipment is suitable for you. Best wishes, The Ski Occas team,

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Marco Giuseppe B.

Published on 31/12/2022 à 09h36 following a purchase from 20/12/2022

Fast and very professional ..this site is perfect

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Response from Skioccas Published on 02/01/2023

Hi Guillaume, Thank you for your positive message! Your satisfaction is a real driving force for all of us, so we are glad to have helped you. Best wishes, The SkiOccas Team

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Christophe J.

Published on 30/12/2022 à 16h13 following a purchase from 25/12/2022

good, but the black circle on the ground on one of the sticks is missing the carrier's box was open at the time I didn't see it

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Response from Skioccas Published on 02/01/2023

Hello Christophe, Thank you for your feedback. We are very sorry about this incident, please do not hesitate to contact our customer service ([email protected]), we will be happy to help you. Best wishes, The Ski Occas team

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Michael M.

Published on 29/12/2022 à 17h47 following a purchase from 18/12/2022

wide choice and fast delivery

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Response from Skioccas Published on 30/12/2022

Hello Michel, Thank you for your feedback! Your shared experience is always carefully read. Happy holidays, The Ski Occas team

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Nathalie P.

Published on 14/12/2022 à 18h03 following a purchase from 13/12/2022

Good navigation, easy and fast commznde with apple pay

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Response from Skioccas Published on 30/12/2022

Hello, Thank you very much for your review. It's always a real pleasure for us to read your positive experiences. Happy holidays, The Ski Occas team

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Vianney F.

Published on 14/12/2022 à 11h38 following a purchase from 09/12/2022

Lots of products, lots of choice.

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Response from Skioccas Published on 30/12/2022

Hello Vianney, Thank you for your positive feedback! We're delighted to hear that you're happy. Have a nice day and see you soon, The Précision Ski team

Customer reviews of Skioccas

Summary of reviews

Reviews 1, 2 and 4 stars