Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Good site even if the navigation is not completely intuitive....
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Response from Skioccas
Hello, Thank you very much for your feedback. We will now pass on this information to the relevant department to improve the interface. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2021
Very fast delivery, correct skis. Sticks indicated as new second hand however
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We apologize for the misunderstanding and will pass this on to the relevant department. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/01/2021
I'm only giving it two stars because one of the ski boots I bought has a bent buckle that's impossible to close completely.
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Response from Skioccas
Hello Arnaud, Thank you for contacting us. Could you send me some pictures of the problem? Thank you in advance,
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/12/2020
Bindings not mounted as prescribed, even though ski, bindings and boots were included in the same order. Worst of all, the boot bindings were mounted upside down.
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Response from Skioccas
Hello, We tried to contact you again following our last voice exchange, the items were on hire, monitored by rando professionals, there was never any assembly upside down. All equipment is in order. We can take back the entire order if you wish to return it. Thank you for your understanding.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/12/2020
I have not received my order
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Response from Skioccas
Hello, You have taken a delivery in our store in France, a delivery of 3? We have sent you 2 emails to inform you that your parcel is available in our store. We can either send it to you if you pay the shipping costs or cancel your order and refund you.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2021
Product as ordered. Functional product Small drawback regarding aesthetics
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Response from Skioccas
Hello, Thank you for sharing your experience. We are sorry for the inconvenience caused when receiving the parcel. I will pass on the information to the relevant department as soon as possible. Looking forward to seeing you on Skioccas.com. Good day, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 31/12/2020
Really Complete and Proper Service!
Response from Skioccas
Hello, Thank you for the feedback you gave us about our website. We are really happy to know that the parcel well arrived to you and that everything has been good. Hope to see you soon on Skioccas.com. Have a great day, The Skioccas team,
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/12/2020
a little disappointed this time by the external appearance of the skis and bindings, which should be level 1 wear but are not as impeccable as on previous orders with the same level of wear; but the tips are ok, which is the main thing.
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Response from Skioccas
Hello, Thank you for your feedback. We are sorry to hear of your disappointment. We will pass on the information to the relevant department for their attention before sending the products. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/12/2020
thank you
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Response from Skioccas
Hello, Thank you for sharing your experience. See you soon on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
Order and condition of the skis meet my expectations ( cat 2 ) fast delivery of the order in 48h but it's a pity that the service provider for the transport of the order is incompetent ( DPD )
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are delighted to have met your expectations. We are sorry for the inconvenience caused with the carrier. We will make a note of this and pass on the information to the carrier. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
A small problem with the preparation of the parcel. (I didn't receive the same skis) But they were very reactive in solving the problem. I'm fully satisfied with their service. What's more, it was an excellent deal!
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Response from Skioccas
Hello, Thank you very much for sharing your experience. Once again, we apologize for the error. We are delighted to hear that the problem has been resolved and that our service has met your expectations. We look forward to seeing you again on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
fine
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Response from Skioccas
Hello, Thank you very much for sharing your experience. See you soon on Skioccas.com. Good day, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/12/2020
Search a little bit difficult.
Response from Skioccas
Hello, We take notes of the message and we will inform the concerned service about that. Thank you for giving us back your feedback. We appreciate it. We hope to see you soon on Skioccas.com. Have a great day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
very well
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Response from Skioccas
Hello, Thank you for your feedback. See you soon on Skioccas.com. Good day, The Skioccas team
C
Comprador verificado
Rating: 2 out of 5
following a purchase from 28/11/2020
They are in very bad condition for wear 2, more like wear 3.
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Response from Skioccas
Hello, We are sorry for the inconvenience. Could you please send us some photos so that I can examine the pair of skis? Thank you in advance, Sincerely
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 25/11/2020
All good, very much in line with the description of the product.
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Response from Skioccas
Good morning Pau, Thank you for your comments, we are delighted to have been able to satisfy you :) See you soon, The SkiOccas Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Fast delivery, need to know the level of use for ski poles or helmet as on skis.parcel well protected.
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Response from Skioccas
Hello Vincent, We have taken note of your feedback. Thank you :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
the items correspond to the description
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Response from Skioccas
Hello Pascal, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
The skis were more damaged than I thought (on the top only). The sole and edges were perfect.
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Response from Skioccas
Hello Eric, Thank you for taking the time to write your feedback. We're sorry if your order didn't live up to your expectations. All our products are satisfied or refunded :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
Product corresponds to description Condition 2: damaged silkscreen but nothing structurally. expensive but efficient delivery.
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Response from Skioccas
Hello Lucas, Our apologies. We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. Please do not hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
Thank you
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Response from Skioccas
Hello Alexandra, Thank you for choosing Skioccas.com :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2020
Very good site, friendly customer service, well-detailed product sheet, fast shipping...
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Response from Skioccas
Hello Sébastien, Thank you very much for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/10/2020
Ordered 2 pairs of Salomon children's shoes: Very fast delivery, products as described but not yet used... Two years ago, I ordered 2 pairs of Rossignol children's shoes + skis + a snowboard + shoes and skis for my wife: No problems. On the other hand, last year I ordered 2 pairs of Rossignol children's boots of the same model as the previous year, and several bindings broke on both pairs from the 1st day of use! Maybe bad luck on this batch, to be seen this season...
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Response from Skioccas
Hello Charles, Thank you for taking the time to write your feedback. We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/10/2020
Products are as advertised. Delivered quickly.
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Response from Skioccas
Hello Laurent, Thank you for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2020
a photo of the skis ordered would have allowed me to better determine their condition
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Response from Skioccas
Hi Pierre, We have taken note of your feedback. Thank you very much :) See you soon, The SkiOccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/09/2020
easy to use and find what I was looking for
Response from Skioccas
Hello Edwin, Thank you for your purchase and feedback :) See you soon, Team SkiOccas
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/08/2020
Very good advice, product as described.
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Response from Skioccas
Hello Luc, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 09/08/2020
You're asking me to respond to your request when you yourself haven't answered my question about the safety of the equipment I've ordered... ! Concerning the delivery, it was mediocre, because I had notified on the order: "not to leave my parcel with the neighbors!" and it is however what the deliveryman did!!! You speak of a secure shipment with code, when you left it to anyone, having signed without my proxy!!!! I contacted the delivery man who thought he was acting in my best interest, when in fact he was simply trying to get rid of a parcel! You've put me in an awkward position since you don't know what the atmosphere is like in my residence (war between neighbors, theft of parcels, harassment by taking details from the parcel). This is intolerable and in no way is this a so-called "secure" delivery!
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Response from Skioccas
Hello , I just did a search , I can't find any email from your address ****** . *************** . fr on our website Skioccas . There is only one email, it was sent at the time of the order to specify not to leave the parcel with the neighbors. This message was passed on to the DPD carrier and we are sincerely sorry that the driver did not respect the instructions. We can only confirm that he left the parcel in order to get rid of it. Unfortunately, since the introduction of covid, drivers have been limiting the number of deliveries and it is now common practice to leave the parcel. In the end, your note mainly concerns the carrier and not the equipment purchased. We'd like to know what information you wanted about your equipment because, as you said at the beginning of your message, you haven't sent us any emails from your Skioccas account.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 24/07/2020
All the material appear as expected, I had only a problem with a rivet on the skiboots, hope that the service can help me to solve the issue.
Response from Skioccas
Hello Jacopo, Thank you for your purchase and feedback :) See you soon, Team SkiOccas
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/06/2020
Nice site, plenty of bargains to suit your needs, fast delivery.
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Response from Skioccas
Hello Nicolas, Thank you very much for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/05/2020
compliant order no problem
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Response from Skioccas
Hello Fatima, Thank you very much for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/04/2020
Fast, quality service
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Response from Skioccas
Hello Ghislain, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/03/2020
Complete order received quickly, but level 2 products are really not in good condition for the price they cost... too bad!!!! Better second hand on le bon coin value for money
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Response from Skioccas
Hello, Could you send us some photos of the product received so that we can check whether there was an error on the condition sent? We haven't found any email from you about a complaint. Thank you for your help.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/03/2020
Fine
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Response from Skioccas
Hello Vincent, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/03/2020
Delivery on time. The skis are in wear level 1, which is what I ordered. The bindings, on the other hand, are very worn, much closer to wear level 2, or even 3. Satisfied all the same, given the price.
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Response from Skioccas
Hello Olivier, Thank you for taking the time to write your feedback on Skioccas.com :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2020
Order received as expected.
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Response from Skioccas
Hi Karine, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2020
I don't know if this purchase has anything to do with the hacking of my credit card but it would be better to secure the site if this kind of hacking is possible. For ski and shoes it's good for the price.
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Response from Skioccas
Hello, I'm sorry your card has been hacked, but it's certainly not on Skioccas. Our systems are hyper-secure, the payment tunnel is made with Payplug, one of the biggest players in the payment market, which has a very high level of security. We advise you to check quickly with your bank and other sites where you have used your card.
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 01/03/2020
Hello, nothing to say about the content, which corresponds perfectly to the order placed. On the other hand, the delivery needs to be reviewed. The deliveryman did not come at the agreed time.
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Response from Skioccas
Hello, your parcel, which included skis and several pairs of ski boots, left on March 02 and was delivered on the morning of March 04, less than 48 hours after your order. Unfortunately, there's not much we can do about the time slots offered by the carriers, which are not honored. We have to take into account the various hazards that may be encountered by the drivers, detour, accidents, delays etc... The score of 2 out of 5 is a bit harsh all the same. Thank you for your kind words.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2020
Good condition.
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Response from Skioccas
Hello Antoine, Thank you for your review :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 25/02/2020
I recently ordered a pair of skis, on receipt the top sheet and bindings were correct, however the sole has eaten well, quite well filled with candle (still pass) But one of the edges is well crunched and it is irrecoverable (certainly due to a stone). Second-hand sold at level 2 (functional for several seasons), whereas it's more like level 3. In short, I'll use them for a week and they'll be put away at the back of the cupboard... disappointed Anto
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Response from Skioccas
Hello, Once again our apologies, as agreed on the phone, we will exchange your pair of skis as soon as you return from vacation.
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