Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Parcel received without fixing screws, e-mail sent within the hour and bag of screws received the next day. Very good impression. Perfect ski equipment, one week and no worries.
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Response from Skioccas
Hello Florian, Thank you for taking the time to write your feedback :) We apologize again for this oversight. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 26/02/2020
Hello, The board was marked as condition 1, but it's actually condition 2. I brought back 4 times the bindings which were broken or badly assembled. Very bad service for the bindings. Borderline dangerous. Fortunately, the Précision store in Arc 1600 was able to find a solution and provide me with assistance. W.RONSSE
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Response from Skioccas
Hello, thank you for your feedback. We'll check with our store to get more information about the equipment. We will call you tomorrow to provide you with a better solution.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2020
Order received on time, except for the sticks, but following call, received the next day, very well received at the call center, well advised, very nice and professional, equipment a little worn but conforms to what was advertised, to see, the use over time. Thanks a lot.
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Response from Skioccas
Hello Lionel, Thank you for taking the time to share your feedback on Skioccas.com :) See you soon, The SkiOccas team
A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 19/02/2020
Great service good condition skis still to try. Thanks for everything, I will be back to buy.
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Response from Skioccas
Good morning Pelazza, Thank you for sharing this experience on Skioccas.com :) See you soon, The SkiOccas Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2020
Comprehensive technical data sheets. Practical selection criteria. Too bad selection by state of wear is all that's missing.
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Response from Skioccas
Hello Bruno, Thank you for your feedback on Skioccas.com :) See you soon, The SkiOccas team
A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 13/02/2020
Courtesy and accuracy in contacts .
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Response from Skioccas
Good morning John, Thank you for sharing this experience on Skioccas.com :) See you soon, The SkiOccas team
A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 18/02/2020
Great seller quick delivery. Too bad though that the state 1 skis did not have the base and edges ground. Other sites wrote that they did.
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Response from Skioccas
Good morning Magda, Thank you for sharing. See you soon, The SkiOccas Team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/02/2020
Incorrect control, broken fastener
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Response from Skioccas
Hello Marie, Our apologies. We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/02/2020
Simple site, material received on time and as described.
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Response from Skioccas
Hi Paulo, Thank you for taking the time to share your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/02/2020
Very clear site, but you have to change pages because the prices don't increase. So explore all the pages before choosing. Delivery was trouble-free and within the time slot given by the courier. Just one point concerning the category, I had chosen a class 2, and I saw on the skis at the reception 3, but considering the price the skis are more than correct and especially the sole is impeccable and the squares super sharpened.
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Response from Skioccas
Hello Jean-François, Thank you for choosing Skioccas.com. We take note of your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2020
Delivery super Fast top site
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Response from Skioccas
Hi Fabrice, Thank you for taking the time to write your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
As expected
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Response from Skioccas
Hello William, Thank you for your review :) See you soon, The SkiOccas team
A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 11/02/2020
We are quite satisfied with the purchase we made, as it is still a used product and one that we could not see before. Thank you
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Response from Skioccas
Good morning Ignatius, Thank you for your note and your opinion :) See you very soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2020
I think this site is great. The equipment arrives quickly at the PRECISIONSKI store of our choice. The staff are charming. The only downside is that the order process on the site needs to be improved.
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Response from Skioccas
Hello, thank you for your feedback. What points would you like to improve for the order completion, probably in the purchase tunnel? We'd love to hear any feedback on how we can improve the site. Thank you for your feedback.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2020
The equipment was delivered quickly and met my expectations
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Response from Skioccas
Hi Delphine, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2020
Good for rental equipment, despite some play in the bindings. Budget for replacement.
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Response from Skioccas
Hello Arnaud, Thank you for your feedback. We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2020
Very good!
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Response from Skioccas
Hello Dragos, Thank you for your comment :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/01/2020
ORDER WELL RECEIVED
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Response from Skioccas
Hi Didier, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2020
Much damaged
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Response from Skioccas
Hello Laura, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2020
Order received a little late compared to what was announced, I had to call to find out the status of my order because the delivery site was not clear. Having said that, I received them well packaged, despite a hole in the box in one of the ski bindings.
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Response from Skioccas
Hello Charlotte, Thank you for taking the time to write your feedback. We apologize for the inconvenience. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2020
Order received quickly, product very correct.
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Response from Skioccas
Hi Tiphaine, Thank you for your feedback :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/02/2020
Package arrived on time, 4 days. Fairly light packaging. Twisted ski stop sticking out of box on arrival. Ski and bindings not in accordance with photo and product description. Skis 2 years newer but bindings not original, low-end and worn. Skis as advertised, flattened, edges sharpened and soles well filled and waxed.
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A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 28/01/2020
It seems clear and sincere to me
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Response from Skioccas
Good morning Fausto, Thank you for your note and your opinion :) See you very soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/01/2020
Ski boots ordered second hand for my son. One of the top straps was broken, fortunately he didn't go skiing like that because he might have broken his leg. After all, a mistake can happen to anyone, but it's like even safety equipment that holds the foot. I'm now waiting for a refund.
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Response from Skioccas
Hello. We're very sorry about this error and thank you for letting us know. As you said, a mistake can happen, but this one is not acceptable. In this case, the inspection of the material prior to dispatch was not carried out in accordance with our requirements and we apologize for this. We have now refunded your money in full. One of our advisers will contact you today should you wish to place a new order, and will be happy to advise you on how best to meet your expectations and satisfy any future order.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
Very good customer service and advice
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Response from Skioccas
Hello Jean-Marc, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2020
Fast delivery , material ok
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Response from Skioccas
Hi Gladys, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
I'm on my third order with them and I'm still satisfied with the choice, the price and the customer service, which is top-notch in all three respects. On the other hand, the dpd company in charge of delivery is just awful (to be avoided). According to the drivers, you'll go straight to the relay to pick up your parcel and finish their round as quickly as possible, not to mention the boxes with holes or destroyed. In short, skioccas is the best, dpd is the worst.
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Response from Skioccas
Hello Jocelyn, Concerning transport, unfortunately we suffer the setbacks of DPD regularly, but to date there is no company other than DPD willing to transport Ski. There's still UPS or TNT, but they charge prices that we can't pass on. In any case, the skis get in the way of the deliverymen and that's why there are problems with deliveries. They don't fit on the carpets, so it's human handling that causes stale boxes etc... Thank you for your trust and loyalty :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Super site
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Response from Skioccas
Hello Cyrielle, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Very fast delivery, skis correspond to the description and the advertised state of wear. Not yet tested on the slopes.
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Response from Skioccas
Hi Sarah, Thank you for your very positive review :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Good delivery times and correct condition of equipment
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Response from Skioccas
Hello Jérôme, Thank you for taking the time to write your review :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Equipment as expected, in good condition, correctly packaged and delivered on time
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Response from Skioccas
Hi Claude, Thanks for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
prompt dispatch as requested
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Response from Skioccas
Hi Mordehai, Thanks for the feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2020
Honest site, good used gear. Fast shipping.
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Response from Skioccas
Hello Marion, Thank you for taking the time to share your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Good site
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Response from Skioccas
Hello Franck, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2020
Super-fast, precise criteria... all that's left to do is test it out on the track!
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Response from Skioccas
Hello Adrien, Thank you for taking the time to write your feedback on Skioccas.com :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2020
It's already the second order, as much the first was a success (value for money) as the second a disappointment (very very damaged board) however after only one exchange with customer service, they offered to take back the board with shipping at their expense. Moral of the story: you can't avoid a nasty surprise, but they listen to you and are very reactive. So bravo, I recommend the skioccas experience.
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Response from Skioccas
Hello Jocelyn, Thank you for taking the time to write your feedback. Our apologies again. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/01/2020
Fast, efficient, but you have to change DPD delivery drivers, they're good for nothing.
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Response from Skioccas
Hello Julien, Our apologies for the inconvenience caused by the receipt of your order. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2020
Very fast delivery, the skis are exactly as advertised.
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Response from Skioccas
Hello Ella, Thank you for your feedback :) See you soon, The SkiOccas team
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 06/01/2020
Web browsing, and transportation, perfect.
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Response from Skioccas
Good morning Thank you for taking the time to share your comments :) See you soon, Skioccas team.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/01/2020
Qualifications of. More than borderline
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Response from Skioccas
Hello, We haven't found any complaint from you on our support. You have the free return to request an exchange or a full refund of your order if the product does not suit you. Thank you for your understanding.
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