Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
The skis are in a desolate condition. Binding broken, some deep dents that you can see down to the base material, and the supposedly done ski service is also unsatisfactory. Deep scratches also on the underside and thick wax drips. And all of this in the best category. Unfortunately, the return process is also difficult, as no pickup for bulky goods is offered. One is forced to send the package back at their own expense.
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Sebastian S.
Rating: 1 out of 5
following a purchase from 25/11/2025
The skiis where category 1 but had a loose piece in the base and needed repairs for using, I want a full refund
Response from Skioccas
Hello Sebastian,
Thank you for your feedback. We're sorry to hear about the issue with the skis. Please reach out to our customer support team, and we will be happy to assist you in resolving this matter. Your satisfaction is important to us.
Best regards,
The Skioccas Team
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frederic G.
Rating: 2 out of 5
following a purchase from 30/11/2025
SKI DAMAGED MORE IN 3 THAN IN 2 FOR ME. HOLE IN THE SOLE AND GLUE ON THE SHOES.
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Response from Skioccas
Hello Frédéric,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly so we can resolve this issue and bring you satisfaction.
Best regards,
The Skioccas team
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Karsten S.
Rating: 1 out of 5
following a purchase from 03/12/2025
The bindings on both ordered skis are so loose, like junk, that I don't believe it works at all, so possibly not usable.
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Costanza G.
Rating: 1 out of 5
following a purchase from 29/11/2025
Ten days after the order, the skis have not yet arrived
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Gorka O.
Rating: 1 out of 5
following a purchase from 30/11/2025
Tdv I have not received the skis
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PABLO R.
Rating: 1 out of 5
following a purchase from 30/11/2025
I still haven't received the order, it should have been delivered several days ago.
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Loreta K.
Rating: 1 out of 5
following a purchase from 29/11/2025
no delivery no reply nothing
Response from Skioccas
Hello Loreta,
Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with your order. Your satisfaction is our top priority, and we are here to help you resolve this issue promptly. Please reach out to our customer service team, and we will ensure you receive the assistance you need.
Best regards,
The Skioccas Team
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Maxime B.
Rating: 2 out of 5
following a purchase from 15/11/2025
A piece was missing in the bindings I purchased.
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Response from Skioccas
Hello Maxime,
Thank you for taking the time to share your opinion. We are sorry to hear that a piece was missing from your order. We invite you to contact our customer service to resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The Skioccas team.
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Bruno F.
Rating: 1 out of 5
following a purchase from 20/11/2025
The skis received did not match the photo on the skioccas site. The skis were supposed to be in a wear level 1 ("They show visible scratches" according to the skioccas site). This is not the case. While the base is correct, the tips are very damaged. Some "gouges" have been patched with resin. Others have not. The internal fiber is exposed in places, jeopardizing the waterproofing of the ski. For €100 and from all the ads on Le Bon Coin that I have browsed, no individual dares to offer skis in this condition for more than €20. Experience to forget.
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Response from Skioccas
Hello Bruno,
Thank you for taking the time to share your experience. We are sorry to hear that the skis received did not meet your expectations. Your feedback is valuable and will help us improve the accuracy of our listings. Please feel free to contact us directly so we can review your situation and find a solution that works for you.
Best regards,
The Skioccas team
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Eric P.
Rating: 2 out of 5
following a purchase from 01/11/2025
The app to connect this Superdry watch to my iPhone doesn't seem to exist anymore.., The package was damaged and re-taped.
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Response from Skioccas
Hello Eric,
Thank you for taking the time to share your feedback. We understand your disappointment regarding the app and the condition of your package. This does not reflect our quality standards. We will take prompt action to improve our services. Please feel free to contact us directly, we are here to help you.
Best regards,
The Skioccas team
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Antonio R.
Rating: 1 out of 5
following a purchase from 29/10/2025
Skis are not class 1
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Response from Skioccas
Hello,
We are sorry to hear that you are not completely satisfied with your order. Could you please email us some photos of the skis you received?
Kind regards,
The Skioccas team
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Davide V.
Rating: 1 out of 5
following a purchase from 27/09/2025
I agree that they are used and cheap... but at least when you sell them, check if they still have some edges... I received skis with almost nonexistent edges... also poorly made... thank you anyway, regards.
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Marco B.
Rating: 1 out of 5
following a purchase from 16/10/2025
Unfortunately, the skis received are very damaged and not in line with the images shown on the site at the time of purchase, therefore I would like to return them and be refunded.
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Aurore H.
Rating: 2 out of 5
following a purchase from 05/10/2025
I bought a ski pack and a pair of ski boots. The package was just in packaging, the boots rubbed against the skis because the only paper separating them was loose in the box. The wear condition noted was 1 which corresponds to a correct condition for me, I would rather say condition 3 because given the state of the top of the skis very damaged, the bottom leaves much to be desired. I have competitors who would have been classified as wear 3. Quite disappointed, I have other pairs to buy, I took those to see and I don't think I will buy again on this site. Very sorry.
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Response from Skioccas
Hello Aurore,
Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations. Your feedback regarding the packaging and the condition of the items is valuable and we take it very seriously.
We are committed to improving the quality of our services to ensure optimal satisfaction for our customers. Please feel free to contact us directly if you would like to discuss your order in more detail.
Best regards,
The Skioccas team
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Zhivko Z.
Rating: 2 out of 5
following a purchase from 01/10/2025
Ските който закупих НЕ отговарят на снимката. Доста поражения има по тях. Щеките им липсва едното зъбче за забиване в снега и ремъците за ръцете са много износени. Занапред може би ще се въздържа от покупки от сайта
Response from Skioccas
Hello Zhivko,
Thank you for your feedback. We appreciate you bringing these concerns to our attention. We strive to provide quality products and your comments will help us improve. If you have any further issues or need assistance, please feel free to reach out.
Best regards,
The Skioccas Team
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Emili P.
Rating: 1 out of 5
following a purchase from 19/09/2025
They sent me some destroyed skis that I had to return
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Mihai P.
Rating: 1 out of 5
following a purchase from 21/08/2025
I am not at all happy or ordered a product based on a photo and instead I received a different product...
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paco S.
Rating: 1 out of 5
following a purchase from 11/04/2025
The ski quality received is very very low
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Tom F.
Rating: 1 out of 5
following a purchase from 15/03/2025
Ski in extremely bad condition
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Fabio L.
Rating: 1 out of 5
following a purchase from 09/01/2025
The shoes are defective, the walk/ski mode no longer works and remains in walk mode only.
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Response from Skioccas
Hello Fabio,
Thank you for your feedback and we're sorry to hear that you encountered a problem with your shoes. At Skioccas, customer satisfaction is our top priority. We invite you to contact our customer service department so that we can resolve this situation quickly. Your trust is important to us and we are committed to providing you with the best possible experience.
Yours sincerely
The Skioccas team
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Michael Z.
Rating: 2 out of 5
following a purchase from 13/02/2025
The delivery and processing were all smooth and great!! => However, in my opinion, the described condition of the ski does not match reality. The base is excellent and newly done, but the top is VERY STRONGLY scratched. One would probably expect this with a rental ski, but the ski was marked with the condition '1'?! Everything else was really TOP!!
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John G.
Rating: 1 out of 5
following a purchase from 06/02/2025
The condition of the boots were a lot worse than I expected. If I had realised the true condition I would not have bought them. The high postage cost €30 doesn’t mean a return is viable. I’m better off selling myself.
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Oskar R.
Rating: 1 out of 5
following a purchase from 03/02/2025
They should not sell skis with notable problems in the bindings. It is a safety element that must be checked and should not have the play that the skis I received had.
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Sébastien H.
Rating: 1 out of 5
following a purchase from 19/01/2025
The condition of the skis does not match that ordered. Skis very damaged for order and wear condition 1
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Response from Skioccas
Hello Sébastien, thank you for sharing your feedback with us. We are sorry to hear that the condition of the skis you received did not meet your expectations. We always do our utmost to guarantee the best possible quality of our products. Since we have no complaints on your part, we invite you to contact us to find a solution to this problem.
Thank you again for your valuable feedback, which we will take into account to improve our services in the future. We look forward to satisfying you with your next order. Sincerely, the Skioccas team.
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Freddy B.
Rating: 1 out of 5
following a purchase from 13/01/2025
Photos do not match items received. Sticks worn rotten. Scratched/twisted torn straps. I lost my money
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Response from Skioccas
Hello Freddy, we're sorry you weren't satisfied with your purchase from Skioccas. We will make sure that our items are in perfect condition before shipping. We hope you'll give us another chance in the future.
You can still make a return if you would like a refund.
Best regards.
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Simone B.
Rating: 2 out of 5
following a purchase from 09/01/2025
Wide selection of materials, easily navigable site, descriptions not always accurate, fairly quick shipping. Unfortunately, the skis I received were not reconditioned properly, they are completely without edges. No help or ability to fix them through customer service. The only option is to return them, receive a refund and proceed with a new purchase.
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Response from Skioccas
Good morning Simone,
Thank you for your feedback and we are sincerely sorry for the inconvenience you experienced with your skis. We care about ensuring the highest satisfaction of our customers, and we apologize if we were unable to meet your expectations this time. Please contact us directly so that together we can find a solution to improve your experience with us.
Thank you for your understanding and we hope to serve you better in the future.
Sincerely,
The Skioccas team
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Eric N.
Rating: 2 out of 5
following a purchase from 04/01/2025
I received the skis very quickly. No problems at all. On the other hand, I ordered in the slightly used category and they are in really bad condition on top. They are chipped all over. I'm disappointed because I still paid 200€.
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Response from Skioccas
Hello Eric, we're sorry your skis didn't meet your expectations. We always strive to offer you quality products, but it's possible that some items in the "may be used" category may have a few imperfections."
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Pierre yves M.
Rating: 1 out of 5
following a purchase from 29/12/2024
Level 3, ski extremely degraded, you could even see the wooden structure...
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Response from Skioccas
Hello Pierre Yves, thank you for your feedback on our Skioccas website. Have a nice day!
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Dominique L.
Rating: 1 out of 5
following a purchase from 27/12/2024
Received skis missing front tip protectors with nice holes.... Skis sent back ok, but chronopost announces 11 days to transport the skis, so at least 12 days to get a refund and buy other skis... Not great...
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Response from Skioccas
Hello Dominique, I have taken note of your opinion after our numerous exchanges by e-mail and I am sorry that your experience with Skioccas was not up to your expectations. We take the quality of our products very seriously, even in the state of wear three, and we are very sorry for the problems you encountered with your skis and preferred to repair one pair out of the five purchased. Yours sincerely, the Skioccas team.
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Estelle B.
Rating: 2 out of 5
following a purchase from 27/12/2024
Miky was grade two but it was really damaged, I'm a bit disappointed with the quality. On the other hand, it looks very neat, with good follow-up and speed!
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Response from Skioccas
Hello Estelle, thank you for your feedback on Skioccas. We are sorry that you were disappointed with the quality of our product. We take your comment into account and will do our utmost to improve our services. As for our follow-up and speed, we are delighted that you appreciated them. We hope to see you soon on our site.
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Chantal M.
Rating: 2 out of 5
following a purchase from 19/12/2024
Skis in very poor condition
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Response from Skioccas
Hello Chantal, thank you very much for your review of Skioccas. We take your comments very seriously and will do everything we can to improve the condition of our skis. We hope to see you soon for an even better experience. Best regards.
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massimo S.
Rating: 2 out of 5
following a purchase from 22/11/2024
Unclear online photos
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Caroline K.
Rating: 1 out of 5
following a purchase from 30/07/2024
Parcel has not arrived!
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Antonio M.
Rating: 2 out of 5
following a purchase from 03/05/2024
The condition of the skis was better than expected, despite being classified as Wear 1.
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Pedro N.
Rating: 2 out of 5
following a purchase from 11/04/2024
I bought a pair of skis and one of them came with a peeling edge and a raised tail.
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RUBEN M.
Rating: 2 out of 5
following a purchase from 29/03/2024
The description of the condition of the skis does not match the actual condition. The wear was higher than expected (a 2 corresponds more with the description of 3, and a 1 with the description of 2).
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Patricio D.
Rating: 1 out of 5
following a purchase from 24/03/2024
i have not received my order yet. i am waiting and i don't know anything about my material from a very high purchase.
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Mika V.
Rating: 2 out of 5
following a purchase from 25/02/2024
The skies were graded as class 1 but their conditio was far from "all most new". Downgrading to class 2 and small pay back was a welcoming move from Skioccas. It didn't take all the harm done away... Hope the skis work well in the on coming first use.
Response from Skioccas
Bonjour Mika, thank you for sharing your feedback with us. We apologize if the skis did not meet your expectations and we understand your disappointment. We take all feedback seriously and will continue to work on improving our services. We hope the skis perform well during your first use. Thank you for choosing Skioccas. Best regards.
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Paulo C.
Rating: 2 out of 5
following a purchase from 10/03/2024
The 1-2-3 ranges of wear can be misleading, I bought a ski rated 2. The edges and bottom were fine, but there were massive cuts on the top surface, in a few places the core is exposed and the bindings have a very significant play. If this is the status of a 2 grade I can only imagine what a 3 would be
Response from Skioccas
Hello Paulo, we're sorry you've had these problems with the ski you bought. We have taken your comments on board and will be checking our products thoroughly to ensure their quality. We hope you enjoy your purchase. Thank you for your confidence in Skioccas.
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