Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Hi Didier, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/02/2020
Fast delivery, attractive price, but order not completely as described, especially on wear.
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Response from Skioccas
Hello Pedric, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2020
Much damaged
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Response from Skioccas
Hello Laura, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/02/2020
Search by size, not cm, for shoes. And sorting by condition for skis would be nice
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Response from Skioccas
Hello Stéphane, Thank you for choosing Skioccas.com :) We look forward to hearing from you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2020
Order received a little late compared to what was announced, I had to call to find out the status of my order because the delivery site was not clear. Having said that, I received them well packaged, despite a hole in the box in one of the ski bindings.
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Response from Skioccas
Hello Charlotte, Thank you for taking the time to write your feedback. We apologize for the inconvenience. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2020
Order received quickly, product very correct.
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Response from Skioccas
Hi Tiphaine, Thank you for your feedback :) See you soon, The Skioccas team
A
Acquirente verificato
Rating: 3 out of 5
following a purchase from 29/01/2020
Object nont clean, mud on the ski and on the shoes
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Response from Skioccas
Good morning Annalisa, We are sorry if your order does not meet your expectations. All of our products are satisfied or refunded. Please feel free to contact us :) See you soon, The SkiOccas team
A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 28/01/2020
It seems clear and sincere to me
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Response from Skioccas
Good morning Fausto, Thank you for your note and your opinion :) See you very soon, The Skioccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/01/2020
Fluid.
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Response from Skioccas
Hello Cyrille, What problem did you encounter with your note? See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
Very good customer service and advice
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Response from Skioccas
Hello Jean-Marc, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2020
Fast delivery , material ok
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Response from Skioccas
Hi Gladys, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
I'm on my third order with them and I'm still satisfied with the choice, the price and the customer service, which is top-notch in all three respects. On the other hand, the dpd company in charge of delivery is just awful (to be avoided). According to the drivers, you'll go straight to the relay to pick up your parcel and finish their round as quickly as possible, not to mention the boxes with holes or destroyed. In short, skioccas is the best, dpd is the worst.
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Response from Skioccas
Hello Jocelyn, Concerning transport, unfortunately we suffer the setbacks of DPD regularly, but to date there is no company other than DPD willing to transport Ski. There's still UPS or TNT, but they charge prices that we can't pass on. In any case, the skis get in the way of the deliverymen and that's why there are problems with deliveries. They don't fit on the carpets, so it's human handling that causes stale boxes etc... Thank you for your trust and loyalty :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Super site
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Response from Skioccas
Hello Cyrielle, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Very fast delivery, skis correspond to the description and the advertised state of wear. Not yet tested on the slopes.
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Response from Skioccas
Hi Sarah, Thank you for your very positive review :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Good delivery times and correct condition of equipment
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Response from Skioccas
Hello Jérôme, Thank you for taking the time to write your review :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Equipment as expected, in good condition, correctly packaged and delivered on time
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Response from Skioccas
Hi Claude, Thanks for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
prompt dispatch as requested
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Response from Skioccas
Hi Mordehai, Thanks for the feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2020
Honest site, good used gear. Fast shipping.
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Response from Skioccas
Hello Marion, Thank you for taking the time to share your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Good site
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Response from Skioccas
Hello Franck, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2020
Super-fast, precise criteria... all that's left to do is test it out on the track!
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Response from Skioccas
Hello Adrien, Thank you for taking the time to write your feedback on Skioccas.com :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2020
It's already the second order, as much the first was a success (value for money) as the second a disappointment (very very damaged board) however after only one exchange with customer service, they offered to take back the board with shipping at their expense. Moral of the story: you can't avoid a nasty surprise, but they listen to you and are very reactive. So bravo, I recommend the skioccas experience.
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Response from Skioccas
Hello Jocelyn, Thank you for taking the time to write your feedback. Our apologies again. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/01/2020
Fast, efficient, but you have to change DPD delivery drivers, they're good for nothing.
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Response from Skioccas
Hello Julien, Our apologies for the inconvenience caused by the receipt of your order. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2020
Very fast delivery, the skis are exactly as advertised.
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Response from Skioccas
Hello Ella, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/01/2020
Contrary to usual, a little disappointed with my last order where the skis had major surface chips. It's true that they were in 3"wear condition.
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Response from Skioccas
Hello Alain, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. Please do not hesitate to contact us :) See you soon, The SkiOccas team
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 06/01/2020
Web browsing, and transportation, perfect.
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Response from Skioccas
Good morning Thank you for taking the time to share your comments :) See you soon, Skioccas team.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/01/2020
Qualifications of. More than borderline
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Response from Skioccas
Hello, We haven't found any complaint from you on our support. You have the free return to request an exchange or a full refund of your order if the product does not suit you. Thank you for your understanding.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/01/2020
just sent with very worn pads on the front!!!!
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Response from Skioccas
Hello, Thank you for your return. Returns are free on the site, you have 14 days to make a return request, and be fully refunded for your order if it does not suit you. We are also available on 04 79 00 42 41 to find a solution to your problem.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/01/2020
The photos do not show the actual condition of the skis. The skis are badly damaged.
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Response from Skioccas
Hello, Thank you for your return. The return is free on the site, you have 14 days to make a request for return, and be refunded in full of your order if it does not suit you. We are also available on 04 79 00 42 41. Conditions are clearly detailed on the site and on each product sheet. Please do not hesitate to come back to us if you wish to return the order. We look forward to hearing from you.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/01/2020
Very friendly site, delivery time respected, order disappointed by the level of quality of these shoes for an item sold at a much higher price than the other items on the site, hull very marked, metal paint very damaged, I expected much better.
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Response from Skioccas
Hello, Returns are free on the site, you have 14 days to make a request for return, and be fully refunded your order if it does not suit you. If you would like an exchange, this is also possible. Thank you for your understanding.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/01/2020
Too expensive...
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Response from Skioccas
Hello, We don't understand your return, the price of the products is indicated before the purchase, therefore you knew the price of the article at the time you made your purchase. You can return the product within 14 days if it does not suit you, the return is free. Thank you for your understanding.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2020
The site and the choice are very good, too bad that the delivery was catastrophic especially at 12 euros without being able to choose to deliver in point relay except that dpd ended up delivering to me in point relay following a series of failures on their part.
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Response from Skioccas
Hello Axelle, Thank you for choosing Skioccas.com :) We apologize for the inconvenience of receiving your order. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2020
Fast delivery, the skis are more striped than I expected, but otherwise good.
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Response from Skioccas
Hello Andrei, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2020
Good value fast delivery very well packaged recommend
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/01/2020
The skis are more damaged than expected
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Response from Skioccas
Hello Cyril, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
Wide range, very competitive prices, just needs a search engine by size or level to pre-select equipment right from the start.
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Response from Skioccas
Hello Didier, Thank you for choosing Skioccas.com :) We look forward to hearing from you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/01/2020
Pretty good But I wouldn't order again
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Response from Skioccas
Hello Didier, We have taken note of your feedback. We apologize again for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2020
Good overall! Fast shipping! But I would have liked photos of the shoes I ordered because the one on the site probably showed the shoes as new!
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Response from Skioccas
Hello Eric, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. Here is the link to your product: https://www.skioccas.com/fr/chaussures-de-ski-enfant/469-chaussures-de-ski-rossignol-comp-j4-gris.html All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/01/2020
the searches are incorrect using the sizes for example the 'tetat des skis reçus devraient être du 3 et non du 2 je pense... Thanks
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Response from Skioccas
Hello Laurianne, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/01/2020
Order prepared and dispatched quickly. Perfect tracking and reception. The skis (condition 1) are fine except for the metal protection at the end of the ski which was bent and had to be straightened to avoid getting caught in it. This could have been seen and repaired before dispatch.
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Response from Skioccas
Hello Gaël, We have taken note of your feedback. We apologize for this oversight. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/12/2019
Very happy
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Response from Skioccas
Hello Cécilia, Thank you for your feedback :) See you soon, The Skioccas team
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