Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Hello Gerwin, Thank you very much :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/01/2020
The skis were described as category 1, they are more damaged than the other skis in category 2 that I ordered! I'm very disappointed Moreover they were all greasy, dirty, when I received them Really it's been several times that I order from you I was satisfied but here too disappointed! !!!! I'll have to keep them because I need them....
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/01/2020
2 pairs of level 2 skis ordered. One of the 2 pairs is in worse condition and I think should have been graded 3. Otherwise order arrived quickly.
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Response from Skioccas
Hello Franck, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2020
Fine
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Response from Skioccas
Hi Gwenaelle, Thank you for your review :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/01/2020
Received my order very quickly, nothing to say. I bought a pair of shoes as ordered and a pair of skis. The pair of skis has an edge at the tip that no longer holds it moves and protrudes at its connection with the allu protection of the tip. I wouldn't put much stock in the ski's lifespan. I'm disappointed.
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Response from Skioccas
Hello Nicolas, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
The ski condition rating does not seem to correlate perfectly with the skis sent.
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Response from Skioccas
Hello Olivier, We have taken note of your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2020
Clear and well done
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Response from Skioccas
Hi Stephane, Thanks for sharing :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/12/2019
Ras quite a few scratches and the tip of the ski is well worn, despite the fact that it is the number 1 quality chosen. We'll have to see how the ski ages.
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Response from Skioccas
Hello Pascal, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/12/2019
fasteners not adjusted despite offer
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Response from Skioccas
Hello Stephane, We take note of your feedback. We apologize for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/01/2020
Intuitive Simple and efficient. Works well
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Response from Skioccas
Hi Cyrille, Thanks for the positive feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/01/2020
super products
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Response from Skioccas
Hello Eric, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/12/2019
ski qualiter n°1 not really n°1 the 2 minis ski break in front
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Response from Skioccas
Hello, We do not understand your message because there is no complaint on your part. We don't see any mini skis in your order, but a pair of boots, a pair of adult skis and a pair of children's skis. Could you please describe the problems you encountered and send us some photos? Thank you.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/01/2020
Very clean sole. But still a big hit on the front of the ski.
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Response from Skioccas
Hello Claire, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/12/2019
3rd order and after the first 2 very satisfactory the 3rd was well below for the state 2 wear despite the higher price. It remains a good site but to be careful of the precisions of the levels of wear for them.
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Response from Skioccas
Hello Kevin, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. Please do not hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
Perfect
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Response from Skioccas
Hello Philippe, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/12/2019
Very good site, but the condition of the category 2 skis was average, so I expected a little better.
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Response from Skioccas
Hello Pascal, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/12/2019
Order received on time, practical and reliable second-hand site.
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Response from Skioccas
Hi Gaelle, Thanks for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/12/2019
Not enough information on the condition of used equipment
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Response from Skioccas
Hi Sandra, We take note of your feedback, thank you :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
Fine
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Response from Skioccas
Hi Adrian, Thanks for your review :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/12/2019
Very well designed and clear website. Unbeatable responsiveness of the electronic link! Skis in the expected condition, with nickel soles and perfectly sharp edges. Shoes service (3 pairs ordered) below expected condition, especially for the pair around 50, and also unprotected in the enclosed package, not sufficiently reinforced in my opinion. Delivery via DPD needs to be reviewed (tracking application unclear and often blocked...), boxes damaged or even ripped open on arrival... Disappointing from that point of view.
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Response from Skioccas
Hello, Thank you for your feedback. Please know that if you wish to exchange or return the pair of shoes that doesn't suit you, it's free. As far as transport is concerned, unfortunately we suffer from DPD's setbacks on a regular basis, but as of today there is no company other than DPD willing to transport Ski. There's still UPS or TNT, but they charge prices that we can't pass on. In any case, the skis get in the way of the deliverymen and that's why there are problems with deliveries. They don't fit on the carpets, so it's human handling that causes stale boxes etc... Thank you for your understanding.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
Everything is perfect. BUT it's a good thing I went past the relay point that had my order, because I wasn't informed of the availability of my order.
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Response from Skioccas
Hello Hatim, Thank you for your feedback :) We apologize for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/12/2019
I did not receive my package within an acceptable time, and the phone without it was forgotten no compensation and no apology received in other words bad management pb
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Response from Skioccas
Hello, You ordered on 18/12/2019 at 12h36, the delivery email of your order left at 14h17 on 18/12/2019, that is to say less than 2h after to inform you that the package was in store. Did the e-mail go to spam, or is it a mailbox problem? You wanted the order on 20/12, it was there on 18/12 in 2 hours. We're sorry if there was a problem with the emails, we deliver several times a day to our stores, this is the first time there's been a problem; especially as we're located less than 2km from the store. Your opinion seems a bit excessive all the same, and we can't see how the problem was handled badly. All the best.
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 11/12/2019
It was in very bad condition, the photo was not true to reality.
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Response from Skioccas
Good morning, We have not received any email from you, there are no complaints about the bad condition of the products. If you do not say anything, we cannot guess that there is a problem with your order. As long as the return is available and free of charge, we can take back the helmets, make an exchange or refund you, but for that we must at least notify us. Yours sincerely.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2019
The parcel arrived quickly and the shoes are fine.
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Response from Skioccas
Hello Mickaël, Thank you for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2019
Order processed quickly, shipping and packaging perfect.
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Response from Skioccas
Hello Michel, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/12/2019
Skis relatively damaged on the top (splinters of material) despite the level 1 acquired (i.e. the best possible condition) + bindings not suitable for juniors despite the information given when the order was placed.
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Response from Skioccas
Hello Olivier, We apologize for this error. We are sorry if your order did not meet your expectations. As soon as we receive your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
Very good
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Response from Skioccas
Hello Anne, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/12/2019
The prices displayed do not correspond to the prices found in the shopping cart. The size filter is erroneous once you have the items of the chosen size in front of you.
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Response from Skioccas
Hello Philippe, We take note of your feedback, however the price changes according to the states you choose. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/12/2019
Snowboard binding broken or in poor condition Snowboard delivered but different from photo
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Response from Skioccas
Hello Benjamin, Our apologies. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/12/2019
Many of the skis presented for sale are not available. This makes the search time much longer. I would also have liked to receive a confirmation of the adjustment, stating that it had been carried out in detail.
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Response from Skioccas
Hello, when you came to our site we had a problem displaying the unavailable sizes in addition to the available sizes. However, a ski is only activated on the site if there are quantities. We don't have any product displayed without a quantity, so we think that there were skis in stock but not in the size you were looking for. Thank you for your feedback.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
No worries
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Response from Skioccas
Hi Patrice, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
Super
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Response from Skioccas
Hello Théo, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2019
Ski in pretty good condition . Delivery dpd always at the top (we are far from the charlots of chronopost .
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Response from Skioccas
Hello Brigitte, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/12/2019
Exceptional delivery times, especially at this time of year!
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Response from Skioccas
Hello Isabelle, Thank you for your review. The 3/5 rating is a bit harsh :( See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Well received the parcel
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Response from Skioccas
Hello Marianne, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
delivery time respected soles redone and cares nikel, top of ski in bad condition scratched in depth everywhere and tip of tip very eliminated indicated as category 2. What condition would it have been in if it had been classed as a 3?
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Response from Skioccas
Hello Vincent, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Fast delivery and friendly driver
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Response from Skioccas
Hi Greg, Thanks a lot :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
Good Site
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Response from Skioccas
Hi Gaetan, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/12/2019
Even though these are used skis, I find them visually very worn, to be seen in use.
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Response from Skioccas
Hello Jean-Guilhem, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
Nothing to say about the site, it was perfect. On the other hand, it's a shame not to have a choice of carrier, as the one offered, DPD in this case, is really not up to scratch and not serious at all (delivery postponed 3 times).
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Response from Skioccas
Hello Eric, We take note of your feedback. We apologize for the inconvenience. See you soon, The SkiOccas team
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