Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Hello, thank you for your opinion, see you soon :) The Skioccas team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/02/2018
Very reliable site, perfect welcome, perfect delivery time. The ski boots were as requested and in good condition for the price, just a few traces of brown sticky tape that I had to remove. I recommend this site.
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Response from Skioccas
Hello, We are delighted to read the review you have taken the time to write. We are very happy to have been able to satisfy you :) See you soon, The Skioccas team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2018
Good service, despite forgetting a pair of skis in the order, the return was made very quickly. On the other hand, dpd's delivery service is really bad: the driver doesn't ring the doorbell, the technical department makes up excuses, in short, if you want your skis D+1, you're in trouble with dpd.....
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Response from Skioccas
Hello, We're sorry to hear that your shopping experience didn't go as planned. Thank you for your feedback. See you soon, The Skioccas team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/02/2018
fast delivery, procedure respected; but the condition of the skis is a bit "over-rated" by the site and the sole preparation is very poor (re-surfacing, edge sharpening, waxing) but I don't know if this is usual or an exceptional quality-defect.
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Response from Skioccas
Hello, We're sorry to hear that your shopping experience with us did not go as planned. Would you like our customer service team to call you to find a solution. See you soon, The Skioccas team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2018
Good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2018
Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2018
Lots of choice ... On the other hand, the wear classification would be great on all items (only done on skis).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2018
Perfect order processing time. A little disappointed by the appearance of the skis, they are quite old ...... but good.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/02/2018
Search on the site not very ergonomic but we manage. Payment OK. Very fast preparation and dispatch. Very careful packaging. Delivery service not good: did not give advance notice as requested when ordering, called thinking it was the previous customer on his round, did not listen to directions, honked like crazy to find the right house. Product corresponds to the description except for the repackaging (see below).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2018
Order quickly, satisfied!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/02/2018
The wear category does not correlate with the product. E.g.: purchase of junior skis, wear category 1, even though they are in worse condition than adult skis, wear category 2.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2018
Average condition above, but very good underneath!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2018
the delivery time was respected and the goods are in good condition.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2018
Very good and serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2018
skis received conform to their descriptions of wear, happy with my purchase, and pleasant surprise with the little extra added to the order. Perfect. I won't hesitate to order again.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2018
Very good choice of skis. Delivery and packaging excellent. Snow test in a few days, that's when it all comes together!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2018
But they're not as new as I'd hoped, but for the price, they're very good quality.
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Acquirente verificato
Rating: 4 out of 5
following a purchase from 05/02/2018
I do not put the five stars because of the difficulty of dialogue, not due solely to the language. I was also planning to buy a snow board complete with bindings and boots, on the site I could only find the boards without bindings, I asked for explanations and advice, but I received neither. In the end I had to give up. The goods are as I expected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2018
very good service, delivery perfect, condition of skis a little disappointing, to be confirmed on the slopes
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/02/2018
You can rely on the advertised products, their condition and the careful packaging. Delivery was more or less on time, but please allow 3 days for the order to be processed, from the time of purchase during critical periods (winter vacations).
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/01/2018
Delivery arrived perfectly on time. Perfect packaging. Skis quite damaged though (level 2). I expected better condition given the descriptions of the different levels. I can't imagine what a level 3 must be like... It's true that my daughter is now equipped at a lower cost. Sufficient for 2 weeks/year and her age. I wouldn't recommend them for adult skis, which will be kept for several seasons.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2017
Delivery on time and equipment in good condition.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
The material arrived in good condition and as described.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2018
Nothing to say .... Top
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/01/2018
Order well received. NO PROBLEMS.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/01/2018
Delivery time and delivery very good, but the product was very average. Nobody looked at the product before sending it off, it was full of rust so I had to start cleaning everything on receipt... I wouldn't have dared send the product as I received it.
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Response from Skioccas
Hello, First of all we would like to apologize for the inconvenience. There was probably an oversight on our part. We have reviewed our preparation methods over the last few days to avoid this kind of problem and to ensure that our customers are as satisfied as possible. Can I offer you an exchange of your pair of shoes? We can send the carrier over on Tuesday, and replace the shoes with a pair in better condition if this one doesn't suit you. Looking forward to your return.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/01/2018
Fast delivery, well packaged but condition a little overestimated
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2018
Excellent value for money Shame, just a small bug on delivery (carrier error)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2017
Quick delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2018
fast delivery in the time announced . Material in fairly good condition a small hole was not reported in the fabric of the shoe ...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2018
Ski not as described and condition 1; it was condition 2. So I sent photos and the sales manager reacted immediately and refunded the difference. He was very sympathetic on these emails. Very good ski for the price. Only downside was the bridle skiman to whom we took the boots for fitting. He adjusted to the right size but all the way back, so the instructor had to adjust on the 1st run...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2017
Fast delivery, as ordered: satisfied!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/01/2018
Hello, I am taking advantage of this request for a review to clarify the rating given: - 5 stars for skioccas: speed, conformity and condition of the product ok, it's impeccable! - delivery: that's the black spot ... 3-day delivery, although DPD tracking is on their web portal: day 1 = "putting your parcels on the road" then "parcels being delivered" to end on "delivery not possible this day, postponed to the next working day" day 2 = idem day 3 = "then "parcels being delivered" and in the afternoon I check the parcel tracking and see "parcel delivered at 3pm" but not to me because I was at work!I called and was told that my parcel had been delivered to my neighbor! Which was not planned at all: they were supposed to send me a text message 1 hour before delivery! Never received! And I think it's a bit cheeky of them to deliver to a third party without her or me knowing about it.... But the DPD lady didn't seem to mind..... I asked her what happened if I didn't get on with my neighbor or if she wasn't someone I could trust, but it didn't seem to be a problem: the parcel was delivered and that was that! So no, this is not serious and tarnishes your brand image, as well as all the good work done by SkiOccas beforehand...... Change of delivery person..... A bon entendeur.... Sincerely, Benoit Felgines
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Response from Skioccas
Hello, Thank you for your feedback, I have just reported your problem to the carrier. We have very few problems with them, but that's no reason for you to suffer such a delay and loss of time. Our apologies once again.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2018
Satisfied ... skis are in good condition
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2018
Very good information by phone had to place the order via the website.Ski confirms to the description nevertheless the stops skis damaged....Damage. Fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2018
Delivery time respected. Product conforms to my order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2017
Very good. Nothing special to say. You should be able to try the skis beforehand.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/12/2017
fast delivery and order as described
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2018
good service
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/01/2018
The skis are good, but the delivery time is very long and on arrival you have to take the skis to maintenance because there are no waxes or sharpeners.
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Response from Skioccas
Hello, Thank you for your feedback, there was indeed a big delay on your delivery and we are sorry, the Annecy agency is completely overwhelmed since early December, this causes significant delays. Thank you for your feedback.
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