Customer reviews of Skioccas

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 647 published reviews

Summary of reviews

Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.

Reviews 1, 3 and 4 stars

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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/09/2021
My wife's and my own Rossignol skis are really damaged on top, especially the Rossignol unique 6s which are literally hollowed out due to excessive and poorly executed snowploughing. I'm quite disappointed. The wedzes for my son are fine.
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Response from Skioccas
Hello, Thank you for leaving your feedback, we do our best to make every customer experience a pleasant one and we're really sorry we weren't able to meet your expectations this time. Your equipment corresponds to condition 2 which would normally be light wear, would you have any photos for us to see? Sincerely
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/09/2021
Correct material in line with expectations, however, the dimensions, especially of the helmets, are approximate or differ according to the brand (the same size is different on two different helmets).
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Response from Skioccas
Hello, Thank you for leaving your feedback, we strive to make every customer experience a pleasant one and we're really sorry about this sizing issue. Is your helmet an adjustable model? Sincerely
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 29/03/2021
In the description of the skis, I miss the information about the state (thickness) of edges.
Response from Skioccas
Hello, Thank you for giving us you feedback. We takes notes of your comment. But we are happy to know that everything went well for you. We hope to see you soon on Skioccas.com. Have a great day, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/03/2021
Really is ok for me ,all ok leds the helmet
Response from Skioccas
Hello, Thank you for taking the time to give us your opinion on the services offered by our site. We are happy to know that everything went well for you. Hope to see you soon on Skioccas.com. Have a great day, The Skioccas team
A
Acquirente verificato
Rating: 3 out of 5
following a purchase from 12/03/2021
Good structure but very ruined in appearance . Very used bindings . But I expected this given the price .
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Response from Skioccas
Hi, Thank you for taking the time to share your experience with us. As you know, the skis are from our rental fleet. Therefore, they are not new. However, we make sure they are in perfect working order and we evaluate the appearance from a state of wear and tear. We look forward to seeing you on Skioccas.com. Have a great day, The Skioccas team.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/02/2021
I found what I wanted. Items shipped quickly. A bit complicated to get the parcel back though...
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Response from Skioccas
Hello, Thank you very much for taking the time to share your experience with us. We are very sorry for the inconvenience concerning the delivery. We have passed on the information to our partner. We look forward to seeing you on Skioccas.com. Good day, The Skioccas.com team
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 23/02/2021
I was charged the amount on my card and they did not send me the product. And I had to ask them to refund the amount. I am waiting for them to return it to me.
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Response from Skioccas
Hello, Thank you for contacting us. We sincerely apologize for any inconvenience. Which product did you not receive? Yours sincerely,
A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 14/02/2021
Well-packaged site for the various types of products , with clear descriptions ,,
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Response from Skioccas
Hello, We are glad to hear that you enjoyed the service. Thank you very much for sharing your experience. See you soon on Skioccas.com. Have a great day, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 11/02/2021
I am very pleased with skioccas.com service, skis came at the scheduled time when it was available on the website, the consignment box was torn, but here I believe DPD's fault. Skis are not in bad condition, although one of the skis was repaired and defective, so after the first skiing and repairs, defects had to be repaired to the service. Overall, I am satisfied that the quality is in line with the price.
Response from Skioccas
Hello, Thank you for let us know your feedback about the website. We are sorry for the inconvenience you had with one pair of skis. We are happy that the experience has been good to you. We hope to see you soon on Skioccas.com. Have a great day, The Skioccas team.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/01/2021
As for the site, I'd just like to comment on the bugs that make it appear that a product is in stock when it's not. Apart from that, I give it 5 stars. On the other hand, I'd give zero stars to the DPD delivery man, who was a real jerk. He made me stand around in the snow waiting for him because he told me he was there when he wasn't. In fact, he was just trying to make himself look better. In fact it was just to save himself some time in case I was a bit late getting out of my house, but once he arrived it still took him a few minutes to get the parcel out of his truck. Even if I was very, very slow, I'd have had trouble keeping him waiting. In short, he considers his time more precious than the customers'. He insulted me when I pointed this out to him. And he left without signing the delivery note or letting me check the goods. So it's hard to imagine a worse experience, but at least he delivered. He told me that next time he wouldn't deliver, because I ask too much of him and that's unbearable for him. So I've been warned and next time I'll ask you to send it to me by another deliveryman so that I can receive the goods.
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Response from Skioccas
Hello, Thank you very much for your feedback. We are sincerely sorry for the inconvenience caused during the delivery of the parcel. We will pass on this information to our partner so that a reminder can be sent to the delivery driver in question. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 21/01/2021
Good
Response from Skioccas
Hello, Thank you for giving us your feedback about the website. We are happy that everything has been good for you. Hope to see you soon on Skioccas.com. Have a great day, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 12/01/2021
I do not speak french. I'm very happy with Skioccas. Perfect deliveries and skis in the condition as promised
Response from Skioccas
Hello, Thank you for taking the time to give us your opinion on the services offered by our site. We are happy to know that everything went well for you. Hope to see you soon on Skioccas.com. Have a great day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/01/2021
Easy access
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Response from Skioccas
Hello, We're delighted to hear that you liked the site's interface. Thank you very much for sharing your experience and we look forward to seeing you on Skioccas.com. Good day, The Skioccas team.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/01/2021
I expected skis in better condition before resale (cleanliness, stickers, chips).
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We're sorry for the inconvenience and will pass on the request to the relevant department. See you soon on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2021
All ben
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are delighted to hear that everything went well for you. We look forward to seeing you on Skioccas.com. Have a nice day, The Skioccas Team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/01/2021
They won't accept the return
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Response from Skioccas
Hello, Returns are accepted, you have a current generated return slip. We do not accept returns from countries other than France, but we do accept returns.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2021
Good but the only downside is that my name is not on the invoice or the parcel - only my address is on the parcel which was delivered to the ( honest ) neighbors who gave it to me.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We're sorry for the inconvenience. I think we've encountered a problem with the information feedback. We'll pass on the information to the appropriate department. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
Good site even if the navigation is not completely intuitive....
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Response from Skioccas
Hello, Thank you very much for your feedback. We will now pass on this information to the relevant department to improve the interface. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2021
Very fast delivery, correct skis. Sticks indicated as new second hand however
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We apologize for the misunderstanding and will pass this on to the relevant department. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/12/2020
Bindings not mounted as prescribed, even though ski, bindings and boots were included in the same order. Worst of all, the boot bindings were mounted upside down.
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Response from Skioccas
Hello, We tried to contact you again following our last voice exchange, the items were on hire, monitored by rando professionals, there was never any assembly upside down. All equipment is in order. We can take back the entire order if you wish to return it. Thank you for your understanding.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/12/2020
I have not received my order
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Response from Skioccas
Hello, You have taken a delivery in our store in France, a delivery of 3? We have sent you 2 emails to inform you that your parcel is available in our store. We can either send it to you if you pay the shipping costs or cancel your order and refund you.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2021
Product as ordered. Functional product Small drawback regarding aesthetics
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Response from Skioccas
Hello, Thank you for sharing your experience. We are sorry for the inconvenience caused when receiving the parcel. I will pass on the information to the relevant department as soon as possible. Looking forward to seeing you on Skioccas.com. Good day, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 31/12/2020
Really Complete and Proper Service!
Response from Skioccas
Hello, Thank you for the feedback you gave us about our website. We are really happy to know that the parcel well arrived to you and that everything has been good. Hope to see you soon on Skioccas.com. Have a great day, The Skioccas team,
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 29/12/2020
Boots very deteriorated. The rest well
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Response from Skioccas
Hello, Thank you for sharing your experience. We take note of this information and we are sorry for the inconvenience. We look forward to seeing you on Skioccas.com Have a nice day, The Skioccas team.
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 28/12/2020
Good shipping service. What the products, such as ski boots, are very used, which is not visible in the pictures.
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are sorry for the inconvenience. We hope to see you soon on Skioccas.com. Have a nice day, The Skioccas Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/12/2020
a little disappointed this time by the external appearance of the skis and bindings, which should be level 1 wear but are not as impeccable as on previous orders with the same level of wear; but the tips are ok, which is the main thing.
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Response from Skioccas
Hello, Thank you for your feedback. We are sorry to hear of your disappointment. We will pass on the information to the relevant department for their attention before sending the products. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/12/2020
thank you
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Response from Skioccas
Hello, Thank you for sharing your experience. See you soon on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
Order and condition of the skis meet my expectations ( cat 2 ) fast delivery of the order in 48h but it's a pity that the service provider for the transport of the order is incompetent ( DPD )
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are delighted to have met your expectations. We are sorry for the inconvenience caused with the carrier. We will make a note of this and pass on the information to the carrier. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/12/2020
nickel delivery time, previous order nickel but last order disappointing.
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Response from Skioccas
Hello, Thank you very much for taking the time to share your experience with us. We apologize for any inconvenience this may have caused. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
A small problem with the preparation of the parcel. (I didn't receive the same skis) But they were very reactive in solving the problem. I'm fully satisfied with their service. What's more, it was an excellent deal!
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Response from Skioccas
Hello, Thank you very much for sharing your experience. Once again, we apologize for the error. We are delighted to hear that the problem has been resolved and that our service has met your expectations. We look forward to seeing you again on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/12/2020
Price confusion
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Response from Skioccas
Hello, Thank you very much for your feedback. We apologize for the inconvenience. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
fine
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Response from Skioccas
Hello, Thank you very much for sharing your experience. See you soon on Skioccas.com. Good day, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/12/2020
Search a little bit difficult.
Response from Skioccas
Hello, We take notes of the message and we will inform the concerned service about that. Thank you for giving us back your feedback. We appreciate it. We hope to see you soon on Skioccas.com. Have a great day, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
very well
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Response from Skioccas
Hello, Thank you for your feedback. See you soon on Skioccas.com. Good day, The Skioccas team
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 25/11/2020
All good, very much in line with the description of the product.
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Response from Skioccas
Good morning Pau, Thank you for your comments, we are delighted to have been able to satisfy you :) See you soon, The SkiOccas Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Fast delivery, need to know the level of use for ski poles or helmet as on skis.parcel well protected.
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Response from Skioccas
Hello Vincent, We have taken note of your feedback. Thank you :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
the items correspond to the description
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Response from Skioccas
Hello Pascal, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
The skis were more damaged than I thought (on the top only). The sole and edges were perfect.
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Response from Skioccas
Hello Eric, Thank you for taking the time to write your feedback. We're sorry if your order didn't live up to your expectations. All our products are satisfied or refunded :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
Product corresponds to description Condition 2: damaged silkscreen but nothing structurally. expensive but efficient delivery.
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Response from Skioccas
Hello Lucas, Our apologies. We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. Please do not hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
Thank you
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Response from Skioccas
Hello Alexandra, Thank you for choosing Skioccas.com :) See you soon, The SkiOccas team