Customer reviews of Skioccas

Not at all satisfied with my experience on this site. Return impossible

Simplicity of order and the pleasure of having a product that is not easy to find, like cross-country ski shoes, in very good used condition and at a convenient price, where you are followed step by step until delivery. Well done

stop-ski in very poor condition, not mentioned in the ad

Fits, fast delivery, note: It would be good to know how old the skis are

Regarding the condition of the skis and the shipment, very good, however, the dimensions of the skis indicated in the advertisement were not the real ones, nor was the profile, as they said they were rocker at the tail and tip and the skis are full camber. That is why I am going to return them.

The skis are as described but the intense use and numerous deep scratches were not noticeable in the photos. I'm settling for it.

Almost perfect, with a few small signs of use, as promised by the seller.

I received the product 20 days late (I couldn't use it for skiing) and in terrible condition; customer service never gave me a clear answer and I had to pay the costs to return the skis. I am happy to change my opinion if they respond positively about the refund.

The skis and the boots are almost perfect, with a few small signs of use that do not affect their functioning, as promised by the seller. However, the delivery was problematic. The delivery person (GLS) postponed the delivery twice claiming false reasons (the first time, they said that the scheduled delivery day was a holiday (false), and the second time, that there was no one at home when they tried to deliver the products (also false)). I would recommend Skioccas to consider changing the delivery service.

I want to return the skis and I'm going to get on it right now, I just came from the slopes and I hit myself a few times, which is why, because these skis are such that you can't dig in edges or turn or anything. I left my usual skis in the car and damn the time I thought of buying this... you can't sell something that can cause a very serious accident... which is what happened to me, I went all the way up because I'm used to doing it with all my skis (they are 163cm, 171cm, and others 180 wide for powder snow) and when I went to turn there was no way to do it, it was like carrying two banana peels... just like that, so I fell five times before getting down and you are lucky that nothing serious happened to me because otherwise I would have sued you for selling something that without being in condition is a weapon, so VERY BAD, not a little, no... EVERYTHING -.

Used in excellent condition

Terrible customer service.... Ski order no skis and from the delivery person and second-hand skis no news despite several emails to avoid and for the refund same to follow......

I didn’t like the skis, and I’m also having problems to return it.

Hello, I have received the skis I purchased second-hand (reference / product description). Unfortunately, the actual condition of the equipment is significantly worse than what was indicated in the ad (e.g., deep scratches, damage, unmentioned wear). I have tried to contact customer service / the seller several times without receiving any response, which is very disappointing for a transaction that seemed serious. Therefore, I cannot recommend this experience. I hope this feedback can help other buyers and encourage the seller to improve the quality of the equipment.

Skis in poor condition yet purchased under criterion 1.

Fast delivery and the product came well packaged and of quality according to what was specified for category 3

The received mask was in a passable state

Fast delivery and on time. The visor received was supposed to be new, but a few small scratches on the screen and the original cover replaced by a packaging bag suggest that it was not new, but the overall condition is satisfactory.

They assured that the order would be delivered in 4/5 days. It has been 7 days and it still hasn't arrived. I needed them.

Negative. Very late delivery

Super

I am still waiting for the delivery of my order

The prices are very good and the shipping has worked well, but when it comes to a return due to size issues, it gets complicated. You can return it, but you have to pay for the return shipping (they are supposed to cover it later, we'll see) and the problem is that since in my case it was a size issue, to get a larger size, you have to pay shipping costs again.. it doesn't seem very oriented to facilitate the online experience for customers. In summary, good products and prices, but the after-sales service is not the best, compared to other types of websites that we users are used to.

I received skis in a condition I had never seen even in skis left in the trash or garage sales, catastrophic and unacceptable.

Impeccable delivery. I bought a pair of K2 skis with 3 wear, I didn't expect to receive skis with so many impacts and wear.

The description stated that the ski shows significant wear and has individual holes. I did not expect that a 5cm piece of the top layer was missing.

Ski stage 3 but one of the skis is in very poor condition, almost unsellable. I don't understand how one can sell skis for 70€ in such bad condition.

It seems there are good deals, but be careful with the wear 3

I ordered 3 pairs of skis, boots, and poles and I only received one pair of boots. In the meantime, I am trying to contact Skioccas but no response...

My shoes are too small and my son's skis are very damaged...

I ordered two pairs of ski boots. Both are specially made for wide calves and have a flex rating of 49 and 70 respectively. I am slim, but I have relatively larger calves. I can't even get into the purchased boots. No flexibility at all! The plastic edges are hardly bendable or movable, but are completely stiff. What a shame!

Customer service absent, unable to handle requests on time before shipping the packages despite several messages to rectify before shipping, then responses like "well I don't know if it's classic or skating" : seriously.... Mediocre! 2 weeks wasted, and an internship without ski shoes

I have not received either the package or the return

The goods are more junk

I purchased skis that were supposed to be wear level 1, but the skis I received had SIGNIFICANT damage and were assessed by a local ski professional as being in poor condition and needing significant repairs in order to be usable. If these are Skioccas LEVEL 1 skis that are in such poor condition, then how can they even sell something in worse condition? I feel like this company is misleading customers as to the skis actual condition and this is dangerous and unethical. I tried to contact customer support and even showed photos of the extensive damage and so far they have not been cooperative.

Intuitive and simple, although in my ski purchase they did not fulfill what they say in it.

A piece is missing on my skis, which show more pronounced signs of use than expected for a wear category of level 1. Can a commercial gesture be made? Otherwise, I will have to return these skis whose wear seems to be at a higher level than those ordered. Thank you for your understanding.

Very negative, extremely damaged skis (cat.3) I don't even understand how such worn material can be sold.

Very disappointed by level 2 which corresponds to very, very damaged skis. Material returned.

The ski being in wear state 3, is much more worn than the other skis delivered by you in the same wear state. I would therefore like to return them.