Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
3rd order and after the first 2 very satisfactory the 3rd was well below for the state 2 wear despite the higher price. It remains a good site but to be careful of the precisions of the levels of wear for them.
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Response from Skioccas
Hello Kevin, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. Please do not hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
Perfect
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Response from Skioccas
Hello Philippe, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/12/2019
Very good site, but the condition of the category 2 skis was average, so I expected a little better.
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Response from Skioccas
Hello Pascal, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/12/2019
Order received on time, practical and reliable second-hand site.
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Response from Skioccas
Hi Gaelle, Thanks for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
Fine
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Response from Skioccas
Hi Adrian, Thanks for your review :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
Everything is perfect. BUT it's a good thing I went past the relay point that had my order, because I wasn't informed of the availability of my order.
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Response from Skioccas
Hello Hatim, Thank you for your feedback :) We apologize for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/12/2019
I did not receive my package within an acceptable time, and the phone without it was forgotten no compensation and no apology received in other words bad management pb
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Response from Skioccas
Hello, You ordered on 18/12/2019 at 12h36, the delivery email of your order left at 14h17 on 18/12/2019, that is to say less than 2h after to inform you that the package was in store. Did the e-mail go to spam, or is it a mailbox problem? You wanted the order on 20/12, it was there on 18/12 in 2 hours. We're sorry if there was a problem with the emails, we deliver several times a day to our stores, this is the first time there's been a problem; especially as we're located less than 2km from the store. Your opinion seems a bit excessive all the same, and we can't see how the problem was handled badly. All the best.
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 11/12/2019
It was in very bad condition, the photo was not true to reality.
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Response from Skioccas
Good morning, We have not received any email from you, there are no complaints about the bad condition of the products. If you do not say anything, we cannot guess that there is a problem with your order. As long as the return is available and free of charge, we can take back the helmets, make an exchange or refund you, but for that we must at least notify us. Yours sincerely.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2019
The parcel arrived quickly and the shoes are fine.
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Response from Skioccas
Hello Mickaël, Thank you for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2019
Order processed quickly, shipping and packaging perfect.
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Response from Skioccas
Hello Michel, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
Very good
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Response from Skioccas
Hello Anne, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
No worries
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Response from Skioccas
Hi Patrice, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
Super
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Response from Skioccas
Hello Théo, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2019
Ski in pretty good condition . Delivery dpd always at the top (we are far from the charlots of chronopost .
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Response from Skioccas
Hello Brigitte, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Well received the parcel
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Response from Skioccas
Hello Marianne, Thank you for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
delivery time respected soles redone and cares nikel, top of ski in bad condition scratched in depth everywhere and tip of tip very eliminated indicated as category 2. What condition would it have been in if it had been classed as a 3?
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Response from Skioccas
Hello Vincent, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Fast delivery and friendly driver
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Response from Skioccas
Hi Greg, Thanks a lot :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
Good Site
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Response from Skioccas
Hi Gaetan, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
Nothing to say about the site, it was perfect. On the other hand, it's a shame not to have a choice of carrier, as the one offered, DPD in this case, is really not up to scratch and not serious at all (delivery postponed 3 times).
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Response from Skioccas
Hello Eric, We take note of your feedback. We apologize for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
Order and delivery times respected. Impeccable parcel delivery
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Response from Skioccas
Hi Christophe, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
The material is as described. Fast delivery.
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Response from Skioccas
Hello Frédéric, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/12/2019
Unfortunately, both pairs of boots were badly worn. Why doesn't a photo show a particular feature? I'm disappointed.
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A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/12/2019
The skis that were sent out were rebuilt on the "underside" but very worn, scratched and dirty on the tops. The white bindings were very damaged. In addition, a pair of poles (invoiced) were missing from my order and, finally, the carrier who was supposed to make an appointment for delivery turned up without contacting me beforehand. Luckily, someone was able to open the door for him......To come back to the condition of the skis: I had chosen a wear condition of "1" for the 3 pairs.
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Response from Skioccas
Hello, First of all our apologies for forgetting the pair of sticks. We are sending them out tomorrow and are very sorry for the mistake. However, we haven't received any emails or feedback from you via support. If the order doesn't suit you, you can return it free of charge for 15 days. Would you be able to send us photos of the skis received so that we can discuss the disagreement in condition 1?
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
Very short lead time, perfect packaging, perfectly conforming material, one small problem: only one of the skis was adjusted to the size of the boots.
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Response from Skioccas
Hello Patrick, Thank you for choosing Skioccas.com :) We apologize for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2019
Fast delivery!
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Response from Skioccas
Hello Catherine, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2019
Satisfied to have received the equipment in condition as described in a more than reasonable time (less than 5 days). A minor problem with the site's search engine, which returned items that were unavailable vs. the criteria requested.
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Response from Skioccas
Hello Alan, Thank you for taking the time to write your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
spatulas in good condition, top coating well degraded. for quality, see during testing.
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Response from Skioccas
Hi Eric, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
Conforms to my order received very quickly
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Response from Skioccas
Hi Sabrina, Thanks for sharing :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2019
PERFECT- FAST
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Response from Skioccas
Hi Carole, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2019
the site is not bad but does not allow you to see the state of the equipment.
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Response from Skioccas
Hi Sophie, Thanks for your feedback :) You can see the condition of our skis here: https://www.skioccas.com/fr/content/6-etat-d-usure See you soon, The SkiOccas team
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/11/2019
Fast delivery and as expected. Recommended
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Response from Skioccas
Good morning Perez, Thank you for sharing your positive experience. See you soon, The SkiOccas team.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Fine
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Response from Skioccas
Hi Simon, Thanks for your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
Satisfied with the product delivery times met Very well packaged very fast site to recommend
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Response from Skioccas
Hello Pascal, Thank you for taking the time to write this very positive feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Order arrived on time, skis protected and as I expected.
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Response from Skioccas
Hi Remi, Thanks for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/11/2019
Very degraded ski surface. Visually, these skis were not saleable. It seems that it's not even the pair. One ski is more degraded than the other. Only the sole seems correct.
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Response from Skioccas
Good evening, We have just checked your order, it is a ski in condition 3, the conditions are well indicated on the site, condition 3 is the lowest condition of the 3 proposed. After searching our support software, we can't find any complaints or claims on your part, although the site does indicate satisfied or reimbursed, with the cost of return at our expense. Do you have any photos so that we can have an opinion on the pair sent and find a solution? Normally, customers phone us or contact us by email before giving a negative review, to try to understand their dissatisfaction and find a solution. We are aware that we can make mistakes, but posting a negative review without our knowledge and understanding makes it difficult to deal with the problem. Thank you for your time.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Very good
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Response from Skioccas
Hello Christophe, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
We have ordered all our equipment for a family of 4 and everything is going well so far. All we have to do now is try out the equipment on the slopes in February... Great choice of skis, good website, order quickly taken and shipped, good postage, skis well matched to boots, good value for money, one pair of 2 star skis was in better condition than another pair of 2 star skis, received new poles instead of used ones, but also a pair of well marked poles... that makes up for it!. that makes up for it! also received a pair of skis different from what we had ordered for the kids, but these skis look just as good, and as we had ordered them at the lower prices, it's not so important. Supposedly I would have liked them to give me a call to tell me why they changed and what they gave me instead ... thank you.
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Response from Skioccas
Hello Frederic, Thank you for taking the time to write your feedback. We tried to contact you by e-mail, but were unsuccessful. We apologize for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2019
Ordered Sunday. Delivered on Thursday. Perfect! The ski season can begin!
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Response from Skioccas
Hello Walter, Thank you very much :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2019
Practical site, with quick selection thanks to filters. Super fast shipping. Picked up my order the next day. Overall, I'm satisfied with my order, even if I thought that wear level 1 would correspond to a better aesthetic condition. As for the sole and quarters, they're perfect, nothing to say. I did spend a good hour cleaning the skis after I received them, though, and it did them a world of good. This weekend, I'll be greasing and adjusting the bindings. They really need it.
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Response from Skioccas
Hello David, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2019
Very fast delivery, and good products overall.
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Response from Skioccas
Hello Alexandra, Thank you for taking the time to write your feedback :) See you soon, The SkiOccas team
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